Vodafone Ireland - Liffey Valley Reviews 

64
TrustScore 4.5 out of 5

4.7

Unit 40, Liffey Valley SC, D22 Y039 Dublin 22, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Huge thanks to Sean I've had quite a difficult situation restoring my sim-card and trying to get a new phone asap. Sean was 10/10 at customer service, professional at consulting and extremely help... See more

Company replied

Rated 5 out of 5 stars

Our experience was amazing as we delt with Oliver. He is super professional and he helped us to resolve the issue we had with the e sim which we couldn’t fixed in another store on Grafton street.

Company replied

Rated 5 out of 5 stars

I had a terrible experience across the phone previously with Vodafone Customer Care with an ongoing issue trying to switch over from Eir lasting 3 months. To be fair to Shane, he was able to help me w... See more

Company replied

Rated 1 out of 5 stars

I wasted 45min at 8pm, made a nw bill contract, signed the contract, direct debit, paid my phone case, was given the phone (free), just to be told something couldn't be processed and the order didn't... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Unit 40, Liffey Valley SC, D22 Y039, Dublin 22, Ireland

  • 016262039

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.7

All reviews

(64)

1,579 reviews in the last 12 months

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Rated 5 out of 5 stars

SHAWN is a amazing Staff and he was…

SHAWN is a amazing Staff and he was very polite.

July 11, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Ella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Huge thanks to Sean

Huge thanks to Sean
I've had quite a difficult situation restoring my sim-card and trying to get a new phone asap.
Sean was 10/10 at customer service, professional at consulting and extremely helpful.

July 8, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Our experience was amazing as with Oliver…

Our experience was amazing as we delt with Oliver. He is super professional and he helped us to resolve the issue we had with the e sim which we couldn’t fixed in another store on Grafton street.

July 4, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Nataliia,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

It was amazing

It was amazing

June 25, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Jacab is really professional and…

Jacab is really professional and patient. Helping me to cope with all the things. I had a wonderful experience today.

June 28, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Grace,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Experience with Shane in Liffey Valley

I had a terrible experience across the phone previously with Vodafone Customer Care with an ongoing issue trying to switch over from Eir lasting 3 months. To be fair to Shane, he was able to help me with everything I needed and get me set up. While I would recommend that Vodafone seriously improve their service via customer care, I would still give Shane a 5 star review as he insisted on getting it sorted on the spot and succeeded in doing so. Thank you Shane.

June 25, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Luc,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Oliver helped us in store and provided…

Oliver helped us in store and provided great experience!

June 18, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Taylor,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I did switch to family plan and bought…

I did switch to family plan and bought new iPhone 17, Oliver dealt us and he is really good, patiently explained everything. Extremely pleased with the service

June 17, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Sean M at Vodafone Liffey Valley is a…

Sean M at Vodafone Liffey Valley is a life saver.
Thanks to him and to Liffey valley Vodafone.

June 11, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Alireza,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Ali is a good sales advisor

Ali is a good sales advisor

June 10, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Beka,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great advice with Oliver in Liffey…

Great advice with Oliver in Liffey valley. Explained everything very clearly ….thanks

June 10, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Michelle,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mr. Sean K

Hello. Vodafone. I hardly write reviews as I don’t believe in them, however, mr Sean K, manager was commendable in sorting out Various IPhone models for me over the past couple of years as I have dealt with him in numerous outlets prior to his tenure in the Liffey valley branch, was in the area and got a pair of Apple earphones off him and had a great chat about Longford.
Will be heading in again.
Thanks

June 4, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

SIM set up

Shane helped me get set up with my number coming back from travels - made the entire process seamless and recovered my original number - thanks mate!

June 6, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Oisin

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Had real trouble setting up my phone

Had real trouble setting up my phone, went into Vodafone and Andy was so helpful and patience with me! Nice shop and staff was super helpful!

June 6, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Jane

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Gillian in Vodafone Ireland Liffey…

Gillian in Vodafone Ireland Liffey Valley is absolutely fabulous! I went in there on 04 June 2026 with an issue with my phone. Gillian ensured that I left the premises with a working phone. She is a God send and such an asset to the company. Nismh Fawl

June 4, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Niamh

Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Really great customer experience from…

Really great customer experience from Andy and Shane

June 4, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Nathy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Oliver was so helpful

Oliver was so helpful - quick and easy service. Great experience overall!

May 3, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Caroline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly - was looking to change broadband providers and Oliver was extremely helpful and gave all information needed. Very pleasant visit.

May 31, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Ellie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Customer Service was Amazing!

I came in to get my mobile data sorted since I was having issues with it. Oliver had my data working in minutes!!! He was super helpful withe everything

May 29, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Aaron,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience looking for advice…

Great experience looking for advice about changing plans- Oliver was extremely helpful and patient. He gave great advice about what would suit best with what I was looking for !

May 27, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Ella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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