Vodafone Ireland - Liffey Valley Reviews 

66
TrustScore 4.5 out of 5

4.7

Unit 40, Liffey Valley SC, D22 Y039 Dublin 22, IE


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Rated 5 out of 5 stars

Excellent service at Vodaphone Liffey Vally with Jillian. She was so helpful patient and understanding. Will make the switch in Networks thanks to her help. Regards Brenda

Company replied

Rated 1 out of 5 stars

I wasted 45min at 8pm, made a nw bill contract, signed the contract, direct debit, paid my phone case, was given the phone (free), just to be told something couldn't be processed and the order didn't... See more

Company replied

Rated 5 out of 5 stars

I had a terrible experience across the phone previously with Vodafone Customer Care with an ongoing issue trying to switch over from Eir lasting 3 months. To be fair to Shane, he was able to help me w... See more

Company replied

Rated 5 out of 5 stars

Hello. Vodafone. I hardly write reviews as I don’t believe in them, however, mr Sean K, manager was commendable in sorting out Various IPhone models for me over the past couple of years as I have de... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Unit 40, Liffey Valley SC, D22 Y039, Dublin 22, Ireland

  • 016262039

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.7

All reviews

(66)

1,615 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service was Amazing!

I came in to get my mobile data sorted since I was having issues with it. Oliver had my data working in minutes!!! He was super helpful withe everything

May 29, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Aaron,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience looking for advice…

Great experience looking for advice about changing plans- Oliver was extremely helpful and patient. He gave great advice about what would suit best with what I was looking for !

May 27, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Ella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Hana was incredibly helpful and…

Hana was incredibly helpful and welcoming. She went above and beyond to answer all my questions and made sure I left with exactly what I needed. Her kindness, and positive attitude made for an excellent customer experience. Thank you, Hana!

May 31, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Alexandra,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience in Vodafone the other…

Great experience in Vodafone the other day. The customer service was excellent - Oliver was very helpful and patient. Definitely would recommend!

May 29, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Aleksandra,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great experience in the shop as I did a…

Great experience in the shop as I did a change over to Vodafone. Gillian assisted me and gave me great advice and information on all the different packages and offers available. Gillian has great communication and is very patient as I asked lots questions. Really recommend.

April 25, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Gill was very helpful with me all…

Gill was very helpful with me all morning excellent service she is great help

May 30, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Frank,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I had an issue with my mobile data

I had an issue with my mobile data, I went into the store in liffey valley and was served by Gillian. She had my data fixed in 5 minutes and while we were chatting she showed me savings I could make if I switch my home internet! I will be back during the week to sign up thank you Gillian

May 29, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Hayley,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Leonardo resolved my issue with bill…

Leonardo resolved my issue with bill pay plan. He went A&B to explain my options and advised on the best approach.
His expertise is the reason I stayed with Vodafone.

May 4, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Juraj,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Always ask for Leonardo, he is the best

Leonardo was incredibly knowledgeable about the subject and helped me through all of my questions. I would highly recommend this place as the staff is so attentive.

May 28, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Milka,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Ali in Liffey Valley store was most…

Ali in Liffey Valley store was most helpful and resolved my issue very quickly

May 24, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Jeff,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I got an upgrade in my plan today with Oliver

I got an upgrade in my plan today with Vodafone, Oliver was really helpul and attentive. He sorted out all doubts we had 😊 I do recomend them

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Daiana,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Was in vodafone earlier and Andy really…

Was in vodafone earlier and Andy really helped me out with great customer service

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Kerry,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Damien was extremely helpful &…

Damien was extremely helpful & informative Excellent customer service

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Anne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Was looked after by Andy

Was looked after by Andy, very polite and helpful, I left the store happy and satisfied

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Carlos,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Rory was exceptionally helpful & his…

Rory was exceptionally helpful & his integrity shines through. He will be one to watch for future brilliance. Huge thanks to Andy for support & honesty.

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Ailis,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

The seller was really helpful and good

The seller was really helpful and good. He tried to do the best plan for us. I really appreciate the help. I have a Vodafone SIM for four years now, and I have always had great experiences. I’d super recommend them.

May 23, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Gabrielle,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 1 out of 5 stars

Waste of time

I wasted 45min at 8pm, made a nw bill contract, signed the contract, direct debit, paid my phone case, was given the phone (free), just to be told something couldn't be processed and the order didn't go through so had to hand everything back, leave the shop witbout phone but with a contract and direct debit setup. Outrageous!!! The manager has left his shift at 5pm so he couldn't override something to make the order go through.

May 21, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Emma,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.

If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form

While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.

Thanks,
The Vodafone team

Rated 1 out of 5 stars

Andy was rude and wasn't helpful at…

Andy was rude and wasn't helpful at all.
I'm new to Vodafone and he didn't inform me from the beginning that I should wait for 20 mins when I switch to Vodafone.
Also I asked him for the colour of the phone that available because I want to buy and his answer was " the same colour online"
I'm very disappointed with Vodafone at this stage .

May 20, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hello,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.

Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I was in store with Damien today

I was in store with Damien today, one the best customer experiences ive had in a long time. I left the store very satisfied. He was so positive and polite.

May 17, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Lucas,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Sean in Liffey Valley store was very helpful

Sean in Liffey Valley store was very

May 16, 2026
Unprompted review
Vodafone Ireland - Liffey Valley logo

Reply from Vodafone Ireland - Liffey Valley

Hi Noelle,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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