Vodafone Ireland - Wilton Reviews 

43
TrustScore 5 out of 5

4.8

Wilton SC, Wilton Shopping Centre, T12 X431 Cork, IE


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Rated 5 out of 5 stars

A year ago I had a poor experience at the Vodafone Wilton branch and didn’t plan to stay with Vodafone—but Frank, Mike, and manager James completely changed my mind. They are always friendly, h... See more

Company replied

Rated 4 out of 5 stars

Mobile coverage is excellent but the prices have risen so much that it is become excessive. TOBI is the most annoying thing

Company replied

Rated 5 out of 5 stars

We as a family, have been dealing with Vodafone Wilton for years . Their manager James is so polite , hard working and kind to all ages . Frank and Michael are exceptionally good too.Today was so busy... See more

Company replied

Rated 5 out of 5 stars

Mike Frank and Leon were amazing they were fantastic extremely helpful and a team effort to solve my huge problem.They went beyond their call of duty .I have been coming to this shop for years for the... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Wilton SC, Wilton Shopping Centre, T12 X431, Cork, Ireland

  • 0214345248

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

1,660 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed as im seriously no…

Very impressed as im seriously not techno able

May 5, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Elizabeth,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

All staff brillant

All staff brillant , wouldnt go anywhere else, thanks to Frank and James for brillant service

May 25, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mike O’Loughlin was incredibly helpful…

Mike O’Loughlin was incredibly helpful in sorting out our phone, he is a top man!

May 24, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi John,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James was very helpful

James was very helpful with my Google storage problem.

May 21, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Siobhan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James was very helpful great customer…

James was very helpful great customer service 👏

May 20, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Aidan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. I had an issue with my iPhone and James was so good, he knew exactly how to sort it ! In fact he sorted issues for me last year too. I am so grateful and am definitely coming back to his store.

May 20, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Noirin,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Versus on phone

Mike Frank and Leon were amazing they were fantastic extremely helpful and a team effort to solve my huge problem.They went beyond their call of duty .I have been coming to this shop for years for the fantastic customer service always willingness to get your problems solved .There are a really friendly team..Thanks again Frank Leon and Mike.

May 19, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James Wilton Top Vodafone Manager

James, the Manager of Wilton went above and beyond the call of duty to assist me with numerous technical Gmail issues I have experienced of late. James with his brilliant technical expertise resolved this issue in store today for me. Moreover, as always, James was and always is extremely pleasant, friendly and helpful in insuring my customer experience with Vodafone is both excellent and unparalled.

May 8, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Bernadette,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Helpful and Trustworthy Team

I have always found everyone in Vodafone Wilton to be very helpful. Helping me who is always wary of scams to update my phone and know if text is genuine.

May 7, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Anne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Judy in Vodafone Wilton

Judy in Vodafone Wilton was exceptional today helping fix an app on our phone.

May 7, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Kay,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great Service

James in Vodafone Wilton waa very quick to fix my phone issue. Thank you.

May 6, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Margo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Grateful family

We as a family, have been dealing with Vodafone Wilton for years . Their manager James is so polite , hard working and kind to all ages . Frank and Michael are exceptionally good too.Today was so busy for them , I want to acknowledge their patience, kindness and diligence.

May 1, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Fiona,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Amazing Staff and Management

I have been dealing with Vodafone Wilton Shopping Centre for decades. The help I have received from the Assistants there is excellent, pleasant and most efficient, and the Manager James is superb.

May 1, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Marie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

My daughter wanted to uograde her phone…

My daughter wanted to uograde her phone which is on my account. We spoke with James and he gave us excellent advice and went through all the available options and price costs. My daughter chose the phone she wanted and James advised she could trade in her old phone and she got €173 off the new phone. James transferred all the info off the old phone onto the new iPhone 16 while we had a coffee and shopped! Excellent service all round as always. We have bed. Using this Vodafone store for all our family phones / contracts etc for many years and are always really happy with the service provided. Professional and friendly . Thank you James and Vodafone Wilton!

February 25, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Julie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Wonderful service from Aoibhe in the…

Wonderful service from Aoibhe in the WiltonVodafone Store in Cork

April 6, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Thomas,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 4 out of 5 stars

Awful A.I. bot

Mobile coverage is excellent but the prices have risen so much that it is become excessive. TOBI is the most annoying thing

March 29, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hello,
Great to hear you're happy with the service! We really appreciate you taking the time to share your experience — it means a lot to us.

We're always working to deliver a reliable, seamless service to our customers across Ireland.

We will ensure to pass on your feedback on to the relevant team.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I dealt with Mike O Loughlin in the…

I dealt with Mike O Loughlin in the Wilton - fantastic support

March 25, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Richard,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Vodafone Wilton - Friendly & Genuine Help

I visited Vodafone Wilton today, and I was under pressure to get my mobile broadband back up and running for a Final Year College project The two women working there couldn't have been more helpful and genuine. I got sorted within ten minutes.

March 24, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Darragh,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I visited Vodafone in Wilton shopping…

I visited Vodafone in Wilton shopping centre Cork today with a problem with my phone. The gentleman that fixed my phone was so helpful, kind and compassionate that I would like to commend him for his customer service qualities.
It was a settings problem but he was so knowledgeable that he fixed it promptly.
Thank you so much, forgot to get his name....

March 19, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Paulina )normally Mahon store) was…

Paulina )normally Mahon store) was Swift and professional. Super service

March 9, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Jacqueline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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