Vodafone Ireland - Wilton Reviews 36

TrustScore 4.5 out of 5

4.7

Wilton SC, Wilton Shopping Centre, T12 X431 Cork, IE


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Rated 5 out of 5 stars

Frank was very helpful in sorting out issue on phone was able to sort it with 10 mins highly recommend as we weren't able to fix on our own

Company replied

Rated 5 out of 5 stars

A year ago I had a poor experience at the Vodafone Wilton branch and didn’t plan to stay with Vodafone—but Frank, Mike, and manager James completely changed my mind. They are always friendly, h... See more

Company replied

Rated 5 out of 5 stars

I would like to say James i was sent to solve my yahoo Password which he did as i sat waiting for him i observed how patient he was with all who came in just as i was told about him . i give him 5 sta... See more

Company replied

Rated 4 out of 5 stars

Mobile coverage is excellent but the prices have risen so much that it is become excessive. TOBI is the most annoying thing

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

Written by the company

Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland


Contact info

  • Wilton SC, Wilton Shopping Centre, T12 X431, Cork, Ireland

  • 0214345248

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

1,467 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Frank was very helpful in sorting out issue on phone was able to sort it with 10 mins highly recommend as we weren't able to fix on our own

June 27, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mark,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I would like to say James i was sent to…

I would like to say James i was sent to solve my yahoo Password which he did as i sat waiting for him i observed how patient he was with all who came in just as i was told about him . i give him 5 stars 10 out 10.

June 22, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Helen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Went to a phone shop and couldn't help…

Went to a phone shop and couldn't help went to Vodafone and it was fixed great customer service

June 17, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mike in the vodofone shop in Wilton…

Mike in the vodofone shop in Wilton went far beyond the call. My phone died and my phone is essential as I am a type 1 diabetic and rely on my phone for my blood sugar readings on the dexcom. Now I have a new phone my apps up and running all solved thanks to Mike.

June 15, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Anne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I like this shop the staff are so nice…

I like this shop the staff are so nice and helpful

June 9, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Catherine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Super service

Such great help from Mike

June 8, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Orla,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mike fixed my problem

June 8, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Deirdre,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Grateful Customer

Leon was very professional, patient and kind when helping me with my issue

June 4, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I called into Vodafone Wilton

I called into Vodafone Wilton. I met Mike who was very busy. I was one of four customers who he dealt with in the time I was there...around 15 mins. He sorted my issue promptly and professionally. There was an older couple before me and he was very patient and professional eith them. I always found the staff in Vodafone Wilton very good but I really think Vodafone should have a shop in Ballincollig.

June 4, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Great service

A year ago I had a poor experience at the Vodafone Wilton branch and didn’t plan to stay with Vodafone—but Frank, Mike, and manager James completely changed my mind.

They are always friendly, helpful, and genuinely care about customers. It feels more like speaking to friends than dealing with a service provider. They go the extra mile to find the best deals and explain everything clearly.

Thanks to them, my opinion has changed 180 degrees—we’ve now moved all our mobiles and broadband to Vodafone, which I normally wouldn’t do.

Outstanding service from a fantastic team!

May 31, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hello,
Great to hear you're happy with the service! We really appreciate you taking the time to share your experience — it means a lot to us.

We're always working to deliver a reliable, seamless service to our customers across Ireland.

We will ensure to pass on your feedback on to the relevant team.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mike in the wilton vodafone shop was…

Mike in the wilton vodafone shop was very helpful and fixed the problem quickly

May 31, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Betty,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

I recently purchased a new phone and I…

I recently purchased a new phone and I ran into technical difficulties on 2 occasions and was helped by Leon who was very patient with me and solved and explained my problems in detail

May 28, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Hilda,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James is amazing… always so pleasant…

James is amazing… always so pleasant and helpful. HIs knowledge is unsurpassed. The relief I feel when I see his face behind the desk is amazing.

May 26, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Denise,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Very impressed as im seriously no…

Very impressed as im seriously not techno able

May 5, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Elizabeth,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

All staff brillant

All staff brillant , wouldnt go anywhere else, thanks to Frank and James for brillant service

May 25, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Mike O’Loughlin was incredibly helpful…

Mike O’Loughlin was incredibly helpful in sorting out our phone, he is a top man!

May 24, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi John,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James was very helpful

James was very helpful with my Google storage problem.

May 21, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Siobhan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

James was very helpful great customer…

James was very helpful great customer service 👏

May 20, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Aidan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. I had an issue with my iPhone and James was so good, he knew exactly how to sort it ! In fact he sorted issues for me last year too. I am so grateful and am definitely coming back to his store.

May 20, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Noirin,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

Rated 5 out of 5 stars

Versus on phone

Mike Frank and Leon were amazing they were fantastic extremely helpful and a team effort to solve my huge problem.They went beyond their call of duty .I have been coming to this shop for years for the fantastic customer service always willingness to get your problems solved .There are a really friendly team..Thanks again Frank Leon and Mike.

May 19, 2026
Unprompted review
Vodafone Ireland - Wilton logo

Reply from Vodafone Ireland - Wilton

Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.

Our retail teams are continuously working to ensure our customers have a positive experience in our stores.

Thanks,
The Vodafone team

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