Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
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My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy was very helpful with my trade in
Andy was very helpful with my trade in
Helped me pick out a nice look for my new S26 with all the necessary samsing accessories needed with it,
Seamless with the transfer and I couldn't be more delighted with the process!😊
July 5, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jacinta,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gillian was extremely helpful
Gillian was extremely helpful, patient and gave great advice in broadband products
July 5, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Paul,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
10/10 for Dale and customer service
Visited the store today in need of a new phone, transfer of data and guidance on transferring a work number, over to a personal one. Dale was excellent. Patient, friendly and professional. I was hugely impressed. Would definitely recommend. 10/10 for customer service!
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service
Zayn could not have been more helpful. Customer service at its excellence.
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Our experience was amazing as with Oliver…
Our experience was amazing as we delt with Oliver. He is super professional and he helped us to resolve the issue we had with the e sim which we couldn’t fixed in another store on Grafton street.
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Nataliia,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Camila,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Tracy looked after us in Swords…
Tracy looked after us in Swords Pavillion, exceptional customer service she was brilliant to deal with us and could not have been nicer - brilliant service from Vodafone
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing customer service 1 class
Amazing customer service 1 class, to Jana and Ian in Vodafone store Navan. All mobils plans and Tv Broadband was clearly explain.
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Helpful employee Daniel
Daniel was very helpful today sorting out my new phone. He was professional and courteous and gave me an hour of his time. He also fitted new cover and screen protector. I would recommend Daniel in Maynooth Branch 100%.
July 4, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Annette,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Bobbi was a very good stuff and helped…
Bobbi was a very good stuff and helped in very much always smiling and helping others will recommend this shop for all your solutions very friendly and good stuff
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Chanel in kilkenny
CHANEL WAS SO SO HELPFUL EXPLAINED EVERYTHING CLEARLY, SHE IS SUCH A LOVELY LADY SO PLEASANT I COULD NOT RECOMMEND CHANEL ENOUGH LOVELY LADY TO DEAL WITH.
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Anne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sudheer is the best
The best, Sudheer is the best seller ever, thanks for the experience.
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Renan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Divamaria,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Annie
Annie, in Dungloe is so well informed, helpful and did a great job 👏 👍 😀
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Kate,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Conor was just terrific
Conor was just terrific, understood his clear explanations easily.
I visited Conor for hi digital service as I need technical help on how to use WhatsApp as I am an elderly lady and shopping online. His service and patience is amazing.
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Super helpful - beyond duty
Super helpful, patient and very professional support from Colum Kelly - a great guy! Thanms, Ed Ryan Customer
July 3, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Ed,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Jabbor with great patience helped…
Jabbor with great patience helped unlock a phone which my friend had lost the password for
July 2, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vodafone service is utterly hopeless
I have had Vodafone internet for about one year now and it is utterly hopeless. I don’t know how many times I have been on to the Vodafone helpline but all that happens is that I get frustrated and get annoyed. I have been promised credits on my account for the amount of disruption that I have had but they never were provided. All I can say is do not sign up with Vodafone even if you are desperate. They will downright lie to you with a second thought. As a home user I am completely irrelevant to Vodafone and all individual users fall into the same category. I have been way to busy to move my account and this weekend I finally have timer to do so. I will be dropping their equipment back in a black plastic bag once I move and they would be as well just throwing it directly into the bin when I return it.
July 2, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Peter,
Thank you for sharing your feedback. We're sorry to hear that you've had issues with your service. We understand how important a reliable connection is and we’re actively working to resolve these kinds of concerns.
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Amazing support and help especially Aoibhe
Amazing support and help especially from Aoibhe . A wonderful girl and great personality . Thank you all .
July 2, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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