Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
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My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone was friendly
Everyone was friendly, Andy and all the other staffs were very nice
August 1, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Joyce,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Temba in Dundrum was so helpful
Temba in Dundrum was so helpful. He figured out why my bills were so high. I had insurance that I didn’t realise I had and that I didn’t want. Talked me through everything and helped me download the Vodafone app. Incredibly polite. Very impressed
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Dara,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
When I went in to the store I met Leon…
When I went in to the store I met Leon who was so helpful and understood everything I was looking for . He is such a great asset to the Wilton store in Cork . Well done
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Karen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wanted to say big thanks to Adriana…
Wanted to say big thanks to Adriana that looked after us at Blanchardstown Vodafone shop. She was very helpful and professional. She answered all our questions and suggested best option for us.
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Jabbar and Yamini were extremely…
Jabbar and Yamini were extremely helpful to me and my family in sorting out our plans. They were very patient and helped us massively in getting new phones and plans set up. Thank you so much!
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jenny,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Friendly staff Ballybofey Store
Thais was extremely helpful and friendly upon my visit to the Ballybofey store. She explained everything so clearly and went above and beyond making my experience very easy and efficient
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Charlotte,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sean is excellent!
I went into the shop trying to sort out 3 phones / numbers to get the best deal with the various requirements I had. Sean couldn't have been more helpful. He took great care & time to help me. Lovely person to deal with and very efficient at his job.
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jessica,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing service with Amy in dundrum
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Eileen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Absolutely excellent
Absolutely excellent, the guys in store were brilliant especiallyJenn . Couldn't fault them. Great to see the same faces when I go in to store each time
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
What an amazing shop
What an amazing shop! James and Ruby went well beyond what is expected from customer service. Outstanding !!
July 31, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vodafone Midleton
I went in to Vodafone Midleton with a billing query and the service was exceptional. Spoke with the manager Jenn who explained in detail the extra charges on my bill while in store all other staff members greeted me with big smiles and were all very friendly. Even when one of the staff members was going to the shop, asked me would I like a bottle of water. I will definitely be calling back there when all my contracts are up for renewal.
July 29, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Gemma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amazing service by yamini
Amazing service by yamini, I love the way she manages and deals with customer.
July 30, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Supriya,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Avoid !
By far the worst phone provider I have met. Since entering into contract with them I have had random charges on my account. Customer service are never very helpful when you express concern or difficulty paying a bill. Tried to get out of contract last year and was harassed while on the phone to enter into another 2 years with them when I repeatedly said I wanted to go PAYG. Wouldn’t recommend
July 30, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Tonia,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
Thanks,
The Vodafone team
Andy went above an beyond to assist me
Andy went above an beyond to assist me today. I came in worried and stressed about a cracked screen on my s25 ultra. Andy helped me contact the Vodafone insurance team and made the whole process easy & manageable. He turned a negative experience into a positive one for me. Thanks Andy
July 30, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Paddy,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The expert friendly service from your…
The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
July 30, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Lloyd….Great customer service
Great experience today in Vodafone Tralee. Lloyd went out of his way to help me with changing my top up plan to get the international minutes I needed. He was so helpful and made it very easy for me! Great customer service
July 29, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Kevyn,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Today I saw Amy from dundrum and she…
Today I saw Amy from dundrum and she helped me enormously. She was so patient and kind and I asked her with so many questions. Nothing was too much for her.
July 29, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Margaret,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Amy was very patient and explained…
Amy was very patient and explained everything in a calm way
July 29, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Shirley,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Roisin was a very nice girl and very…
Roisin was a very nice girl and very helpful
July 29, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Patrick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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