Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
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My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked a insurance for my phone with…
I booked a insurance for my phone with them. It brook, i send it in. They repaired it, but it happend that i got a new phone in between. So after some time now i wanted to use this phone i got back from them and it turns out it is blocked as it apears to be a refurbished phone. I don´t mind it is refurbished but they told me its my problem and they don´t care. So i got the phone repaird but blocked so it is essentially useless. I will never buy with them again.
July 24, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Patrick,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Unbelievably bad service
Unbelievably bad service. Asked for reciepts for bill payments. Sent me unopenable files. Impossible to get on the phone. Infuriating to deal with. Please stay away from this sham company.
July 20, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Really poor customer service
Really poor customer service. Trying to put a new employee on their ring phones has proven to be hugly frustration.
July 23, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Niall,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Irshan was very accommodating and easy…
Irshan was very accommodating and easy to talk to. Highly recommended. 👍🏻
July 23, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Went out his way to assist
July 23, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Cahir,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Happy with my service from Derek and…
Happy with my service from Derek and Chris
July 23, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Edith,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was very helpful and got me set…
Themba was very helpful and got me set up very quickly. Thanks a mill
July 23, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had a difficult problem but all was…
Had a difficult problem but all was resolved by Ben (Killarney) who is an absolute diamond! Very friendly and helpful, no stress :-)
July 9, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Rachel,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Irshan is a very nice guy.
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Maksym,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had the pleasure of dealing with Nicole…
Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a staff member that others should look to on how to deal with customers. She dealt with my issue in a polite and helpful manner even though the shop was very busy for her at the time. Jane Canavan
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Staff is very good and helpful
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Patrick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Today I visited Vodafone shop…
Today I visited Vodafone shop Blanchardstown and Igor helped me set up phone. Very nice service
Thanks Sir
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Adrianna was extremely helpful and her…
Adrianna was extremely helpful and her product knowledge was excellent
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
bad and sad
The internet connection is cut off once everyday between 1 a.m. and 5 a.m in Dublin 12
July 22, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations.
We take all comments seriously and use them to help improve the overall experience for all our customers.
Thanks,
The Vodafone team
Jennifer was fantastic
Jennifer was fantastic, very helpful and professional.
Im a happy Vodafone customer.
Thank you Jennifer for your time and patience
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Anna,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Help full staff
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Michael,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Vodafone Wexford
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we left the store.
Excellent service and very customer friendly store.
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Quick and easy!!
Joe was very helpful and quick with his service, I was out of there in no time!
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe was very approachable and…
Joe was very approachable and accommodating. Helped us switch our number to Vodafone so quick!
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service from Victor
Excellent service from Victor. Friendly, helpful and efficient. Thank you.
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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