Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
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My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Victor
Excellent service from Victor. Friendly, helpful and efficient. Thank you.
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wilton was so helpful with my upgrade…
Wilton was so helpful with my upgrade and internet services - lovely staff
July 21, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Rosie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Abuzar was super helpful
Abuzar was super helpful, highly professional, and resolved our issue incredibly quickly excellent service throughout
July 20, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
excellent service
Cris gave me the best customer service I’ve had in Ireland! Because of the amazing experience, I brought a friend to be served by him as well. He truly knows how to build great relationships with his customers and has definitely earned my trust. I’ll absolutely keep recommending more people to him!
July 20, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Rafael,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fast response and friendly support
July 20, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Martin,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
A great shop
Stephen was outstanding. A huge help. Clear and organised and patient
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Brendan in your Grafton St shop was…
Brendan in your Grafton St shop was most helpful today, when I had a problem with my Vodafone dongle.
He showed great empathy and concern, as I was stressed with the SIM card was out of date.
A really good guy.
July 20, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Frank,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Broadband service not up to my expectations.
Broadband service not up to my expectations. Got a 1Gb supply, generally not a stable connection, provides only averages of 150Mb, sometimes less.
This impacts on the TV viewing, dropping signals. I am tied into a 2yr contract since May 2026.
July 19, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
I would like to express my gratitude to…
I would like to express my gratitude to Raissa, she was very polite and amazing with me, and help so quickly our questions. Thank you so much!
July 19, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Fabiana,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Rodrigo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service friendly to deal with
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Theresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I was in the carrick store and meet…
I was in the carrick store and meet with James and Ruby . Their kindness shown to me on lots on different issues i had with husband phone and my bill was dealt with patience and untold kindness
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Maureen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Clear service and good guidance
Clear service and good guidance. Very patient. Easy to understand information
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jacob,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service
Excellent customer service. Adriana could not have been more helpful.
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jonathan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I needed to change my phone & phone…
I needed to change my phone & phone plan. I was assisted by Daniel who was very very helpful
July 18, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Susan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Friendly staff
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Emma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe was extremely helpful and efficient…
Joe was extremely helpful and efficient when we were in the stop yesterday. Would definitely recommend this shop and the staff
July 16, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Super staff member - Vodafone
Gareth was an amazing support when I recently moved from Eir and helped me decide on the right phone and monthly bundle. He is very knowledgeable, charismatic and a pleasure to deal with.
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Claire,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Colin,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Just horrible service all togather
Just horrible service all togather. After Multiple modem changes, multiple calls issue still not resolved. Don’t waste money on paying for premium service as same lines are used for too many users and service is very bad. Very very bad service and internet
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
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