Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
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My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Emma,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Joe was extremely helpful and efficient…
Joe was extremely helpful and efficient when we were in the stop yesterday. Would definitely recommend this shop and the staff
July 16, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Super staff member - Vodafone
Gareth was an amazing support when I recently moved from Eir and helped me decide on the right phone and monthly bundle. He is very knowledgeable, charismatic and a pleasure to deal with.
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Claire,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Colin,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Just horrible service all togather
Just horrible service all togather. After Multiple modem changes, multiple calls issue still not resolved. Don’t waste money on paying for premium service as same lines are used for too many users and service is very bad. Very very bad service and internet
July 17, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Great service
Great service. Ravi explained everything clearly. Pleasant experience. Unlike previous experiences
July 16, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jude,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vodafone shop Ennis - Nathan.
Nathan in the Ennis shop was absolutely brilliant in helping us to change network. The online service was very frustrating but Nathan more than made up for it with his friendly, patient and extremely professional customer service. Great work.
July 16, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had a great experience in store with…
Had a great experience in store with Gareth was very patient and went through all the plans with me
July 15, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Cristi is very friendly and always…
Cristi is very friendly and always tries to find the best option for you; I’m very pleased with the service I received
July 15, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jonathan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Pete,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Castlebar Store
Great customer service from Shay in Castlebar when i needed to change my plan. Made me aware of all the extras without being pushy. Great experience
July 14, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Siobhan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
What a lovely experience and service I…
What a lovely experience and service I got from Cris. He is a lovely person with extraordinary attitude. He helped me with everything I needed. He is a shining star. Vodafoneis the best! 😊
July 14, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had to cancel my subscription 4 times…
I had to cancel my subscription 4 times following the end of the bundle I had signed up to.
They kept changing double the monthly price.
It makes me suspicious as to the reason; I suppose it would have nothing to do with helping them pay for their recent fine.
You have only yourself to blame so I will never again have anything to do with them.
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Trish,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations.
We take all comments seriously and use them to help improve the overall experience for all our customers.
Thanks,
The Vodafone team
Great experience
Chris(ty) helped us at the Vodafone store on Henry street today. Super helpful, friendly and efficient. He was quick to understand what we were looking for and sorted us out with a great plan. Highly recommended. Thanks Chris
July 14, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Elsa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The staff member was exceptionally…
The staff member was exceptionally helpful
July 14, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Paula,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
ada so helpful and answered all my needs
ada in johnson’s court in sligo was so very helpful answered all my queries
July 14, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Anne-Marie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
To the Vodafone Management Team,I am…
To the Vodafone Management Team,I am writing to share my feedback regarding the outstanding service I received today from your agent, Abuzar.Abuzar went above and beyond, putting all his effort into helping me choose my new phone. His deep expertise and thoughtful suggestions made a significant difference and were extremely helpful in making my final decision. Throughout the entire process, I was incredibly impressed by his patience and professionalism.Please pass along my sincere gratitude to Abuzar for his exceptional support today. He is a fantastic asset to your team, and his dedication did not go unnoticed.Best regards,Veronica
July 13, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Victor,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent help and advice about…
Excellent help and advice about ordering a reconditioned iPhone on the Vodafone website from Ada in Sligo, The Canopy shopping centre.
Staff in that store are exceptional and highly recommend.
July 13, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Julie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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