Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... See more
I recently bought two phones on Bill Pay from Vodafone, and I had a very good experience from start to finish. Dagmara, the staff member who assisted me, was friendly, patient and explained all the t... See more
Company replied
Nicole was most helpful today in recommending a package and setting up the phone for my brother in law who is deaf. She had great patience and understood his need and made sure all was OK before we l... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contact info
Ireland
- www.vodafone.ie
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn't rate the guys here enough,zayn…
Couldn't rate the guys here enough,zayn went above and beyond to get my phone switched over.
July 13, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Adrian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hi Abraham,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Vodafone - O'connell street, Limerick
The service provided by Joe was brilliant. He was so informative on the type of phone to buy and plans. He also helped swop over many apps to my new phone which is hugely beneficial. And finally I was very happy with the value for money instore.
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Katie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Adriana was a very good help for us in…
Adriana was a very good help for us in the Blancharstown Vodafone store. She is an excellent seller and very helpful in any circumstances.
July 12, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Maria,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Quick, efficient customer service.
I used the live chat function to get set up on a new pay as you go SIM. The chat bot was completely useless for me but once I got speaking to the agent Lawrence, the process was very quick and simple. I've had a couple of experiences recently where it took the guts of an hour to do something really simple so getting this done quickly and painlessly was refreshing! Very happy with teh customer service.
July 12, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Maurice,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Cris was super helpful
Cris was super helpful. Had the first truly great experience in a phone shop in my whole life
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Edjan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I was dealing with a lovely lady named…
I was dealing with a lovely lady named Tracy. She was great help and made the whole process amazing.
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Sean,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
SHAWN is a amazing Staff and he was…
SHAWN is a amazing Staff and he was very polite.
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Ella,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great service
Everything went smoothly with Pawel, he explained everything well. Great service
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Staff very friendly …
Staff very friendly extremely professional and answered all questions I asked
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Mark,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great service in vodafone to day
Great service in vodafone to day
Help me with my phone just something i could no manage
Thank you adam 😍
July 11, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Leo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I went in today and it was very busy
I went in today and it was very busy. The girl was looking after three customers on different desks at the same time. She was on top of everything with a smile on her face. Great service
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Gary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Paulius in Tallaght was excellent
Paulius in Tallaght was excellent, so patient and helpful
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Elaine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
We dealt with Sam in the Sligo office…
We dealt with Sam in the Sligo office for my elderly Dad. Sam was extremely helpful, kind, very understanding and patient with us. We had a very good experience. Very grateful for Sams help today
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Patricia,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was in Vodafone o Connell street
Was in Vodafone o Connell street, lovely man named Joe helped me out. He was very helpful and had great knowledge on all phone and plans available. Super helpful with the set up and transfer from old phone to new phone. He was brilliant, would recommend
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Jayne,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was a wonderful support & taught…
Themba was a wonderful support & taught me lots
Regards Maura
July 10, 2026
Unprompted review
Reply from Vodafone Ireland
Hi Maura,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto was incredibly helpful!!
Alberto was incredibly helpful. Had an issue requiring an emergency SIM for a family member and he was super helpful,.. thanks so much!! Hugely appreciated!
July 9, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Great t advice and sevice from Paulis!
July 9, 2026
Unprompted review
Reply from Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.