Scam, scam, scam. Avoid this company like the plague. Bought a $350 rug 2 weeks ago. One vague reply and then nothing heard after multiple email inquiries. No contact Phone number, just emails that go... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is c... See more
I'm amazed that you are sending me the opportunity to review your company. I have emailed you repeatedly and left 3 phone messages to let you know that I still have not received my rug and have not... See more
I paid for a rug which I haven't received,i have sent you emails and phoned you several times,no reply to my emails and you don't answer your phones,you have took my money its bad business on your par... See more
Company details
Contact info
PO Box 270, BT239DX, Newtownards
- 0845 46 777 19
- sales@voguerugs.com
- www.voguerugs.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SUPPLIED GREAT KITCHEN RUG
Purchased a kitchen rug over a year ago and extremely pleased with it. On New Years Eve I spilt fat on it when taking a very hot tin out of the oven. This burnt the rug. Fortunately I was able to get exactly the same rug at Vogue Rugs. The order tracking system did not help in any way so I phoned company and was told exactly where my rug was and when it would be delivered - very wet weather had caused delays. A better tracking and perhaps a delivery company that gives one a delivery time window would be appreciated.
Rug is exactly what I wanted, and delivery was as expected due to seasonal holiday.
Walking on air
The details for the product and the illustration were clear and accurate.
Order placing straight forward and concise.
Delivery was as quited and the product fully meets our expectations
Great rug, great service.
We ordered two rugs. We were told that one of the rugs wasn't in stock, but would be in a couple of weeks if we wanted to wait. However, we were also offered the next size up at no extra cost, which we took. Delivery was very fast and the rugs are fantastic quality.
Great value rugs, good quality and fast shipping, highly recommended
Bought two football rugs, Chelsea and Liverpool. Quality really great, much better than expected for the price paid. Shipped fast and for free. Couldn't ask for better.
Speedy delivery
My order was delivered, correctly in double jig time. I am extremely satisfied with the service provided.
Brilliant company to deal with and Peter is fantastic!
I came across Vogue carpets via eBay and decided to contact them direct as my order had been mixed up, the professional approach l received was outstanding, delivery of product was very prompt and the product good too. The friendliness of Peter was outstanding he was so helpful such a nice man. Would have no hesitation in recommending them and would definitely use them again. Thank you a Vogue carpets,
Ab Fab!
Shopping with Vogue Rugs couldn't be easier. The ordering was easy to negotiate and the speed of delivery was exceptional. In fact I ordered twice within 2 days I was so happy with the product and the delivery service,
I would have no hesitation to recommend Vogue Rugs to my family and friends.
excellent size colour not as photo
Really good to be able to get a decent sized washable rug just a shame that one of the blues seems different to the photo but this often happens when buying online
Well done! Well done! Well done!
I recommend this firm for efficiency, value and cost.
5 STAR SERVICE
First Class Customer Service, Delivery Service Excellent.
Beautiful rug in vibrant colours at a good price - perfect for the student bedroom!
I bought this rug online as I wanted something which contained pinks and purples for my daughter's room at University. When it arrived I we were defintely not disappointed. The colours were what attracted me to the rug initially as I specifically wanted pinks and purples. I was worried that what I might see on screen might look different in real life but I can honestly say the on screen colours were exactly what we received. Thank you Vogue rugs - I will definitely be shopping for rugs with you in the future.
Great service and quality
Was really impressed with the service from Vogue Rugs. Great product and would recommend.
Great customer service
Wrong rug was initially delivered on Friday. However i made a phone call and there was someone on the end of the phone that apologised and sorted it out straight away. He arranged to have the mat collected and new one delivered. All was sorted by the Wednesday.
Great Customer Service.
colourful and cheerful rug.
Delivery quick and well wrapped lovely rug colourful and cosy
bad colour description
very pleased with the ordering system and speed of delivery and price of goods, however the colour of rug received in no way matched the description on the site ( i do realise that it not that easy to reproduce colours exactly) therefore reluctantly had to return it. The guy I spoke to was very helpful
Excellent product. Delighted with rug.
I brought this rug as a Christmas present. Excellent product. Price, Service, delivery and packaging very good.
Would use again and have recommended to friends.
Excellent
This is the second rug I have bought from Vogue Rugs and the qualityof the rugs remanis excellent, soft to on the foot. The sevice was also very good with prompt delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








