Scam, scam, scam. Avoid this company like the plague. Bought a $350 rug 2 weeks ago. One vague reply and then nothing heard after multiple email inquiries. No contact Phone number, just emails that go... See more
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See what reviewers are saying
I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is c... See more
I'm amazed that you are sending me the opportunity to review your company. I have emailed you repeatedly and left 3 phone messages to let you know that I still have not received my rug and have not... See more
I paid for a rug which I haven't received,i have sent you emails and phoned you several times,no reply to my emails and you don't answer your phones,you have took my money its bad business on your par... See more
Company details
Contact info
PO Box 270, BT239DX, Newtownards
- 0845 46 777 19
- sales@voguerugs.com
- www.voguerugs.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast service, excellent product
This was my first purchase from Vogue. I was pleased with how quickly the product was delivered and how well it was packaged.
The description of the product was accurate and it was good quality for the price.
I'd shop at Vogue again.
very pleased!
lovely rug, great value for money and the colours are lovely...has been admired lots too
Very good value for money and service....
Royal mail are a bit slow on the delivery otherwise brilliant, perhaps may be an idea looking into alternative delivery options
Rubbish
I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is completely different I am so unhappy with the service. So I now have wood flooring with two completely different rugs the delivery note is exactly the same I'm appalled wish I never ordered from them at all
very helpful customer service.fast delivery
To require further rugs of this nature I will not hestitate to buy Vogue Rugs
With a reasonably large barn conversion having downstairs wood and stone floors, it has been necessary, due to owning a Labrador-retriever, to buy dirt trapper mats to scatter appropriately. This is the first time I have used Vogue Rugs and I am delighted with the results. It is quite possible that I may need further purchases, and I will not hesitate to use this company.
Disappointing experience
I received my rug almost 2 weeks after ordering it, where it should have taken only 2-3 working days. There were problems with dispatch, and Pete was very helpful and tried to sort this out. When I eventually received the rug after a 10 day wait, it turned out to be the wrong one so you can imagine how incensed I was. I reported this and Pete did his best again. I can't fault him at all. I eventually received the correct rug 2 days after reporting the problem, but noticed some pale blue stains around the border. I was contemplating a replacement, but to be honest, by that time I was just so fed up with all the to'ing and fro'ing I just gave up. I will try and remove the stains myself.
Good Matters and Reliable Rugs
Searched via internet and Vogue offered the best size ( 1 + 1/2 paces), which combined with the Welcome door mat means that at 6'4'' I can enter the house with both feet (two paces) without treading in wet / dirty shoes.
It also means I can enter and turnaoriubd to close the front door without leaving the mats.
Great service - very prompt delivery after Bank-holiday week-end.
Many thanks
exactly what I expected and came well wrapped with excellent delivery service!
bought my kitchen rug online through Vogue Rugs - excellent and easy to use website - had the rug on my kitchen floor a few days later - looking very fresh and new!
magic carpet
ordered curly wurly rug from vogue rugs although was a little concerned that it looked a little dark online, but as I had looked at many rugs I was ready to give up as I couldn't see exactly what i wanted. My son talked me into ordering this rug and I'm so glad he did.Colour is exactly what I was looking for. Quality is good and delivery was prompt. Very satisfied customer.
Absolutely perfect - the service and the rug!
No other supplier had this particular rug in stock. Vogue Rugs had only one left. It was despatched on Monday and I received it on the Wednesday morning - all the way from Northern Ireland to West Yorkshire! It looks lovely. I am very pleased with the service I received and the gentleman who took my order over the phone was very helpful.
Fast delivery
The rug was ok. Thought it would have been thicker but even still still nice.
Looks good in the Livingroom.
The delivery was very speedy Ordered on the Thursday night came monday morning. They use DPD who actually have a tracking service so you can see where your driver is and how long he will be. fantastic and effiecient.
Will defo use thios service again.
Customer services was polite helpfula nd friendly too.
Stop sending emails
Excellent service, could not have been better
Thoroughly pleased with the quality of the carpets and service. Would recommend to anyone.
Great Service
Yes thank you the service as great and would use you again you did what
you said would happen
Excellent quality and service
My son is very happy!Very fast delivery and well packed. Would highly recommend this company to my friends.
Excellent Service
Good speedy service. Pleased with rug which is as described on website. Would buy from this company again.
Fun and funky! hope my daughter agrees!
I was pleased with the service and the rug is just what I wanted.
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