Vogue Rugs Reviews 

159
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Scam, scam, scam. Avoid this company like the plague. Bought a $350 rug 2 weeks ago. One vague reply and then nothing heard after multiple email inquiries. No contact Phone number, just emails that go... See more

Rated 1 out of 5 stars

I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is c... See more

Rated 1 out of 5 stars

I'm amazed that you are sending me the opportunity to review your company. I have emailed you repeatedly and left 3 phone messages to let you know that I still have not received my rug and have not... See more

Rated 1 out of 5 stars

I paid for a rug which I haven't received,i have sent you emails and phoned you several times,no reply to my emails and you don't answer your phones,you have took my money its bad business on your par... See more

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1.1

Bad

TrustScore 1 out of 5

159 reviews

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1.1

All reviews

(159)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fast service, excellent product

This was my first purchase from Vogue. I was pleased with how quickly the product was delivered and how well it was packaged.

The description of the product was accurate and it was good quality for the price.

I'd shop at Vogue again.

September 23, 2013
Unprompted review
Rated 1 out of 5 stars

Rubbish

I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is completely different I am so unhappy with the service. So I now have wood flooring with two completely different rugs the delivery note is exactly the same I'm appalled wish I never ordered from them at all

September 12, 2013
Unprompted review
Rated 5 out of 5 stars

To require further rugs of this nature I will not hestitate to buy Vogue Rugs

With a reasonably large barn conversion having downstairs wood and stone floors, it has been necessary, due to owning a Labrador-retriever, to buy dirt trapper mats to scatter appropriately. This is the first time I have used Vogue Rugs and I am delighted with the results. It is quite possible that I may need further purchases, and I will not hesitate to use this company.

September 11, 2013
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

I received my rug almost 2 weeks after ordering it, where it should have taken only 2-3 working days. There were problems with dispatch, and Pete was very helpful and tried to sort this out. When I eventually received the rug after a 10 day wait, it turned out to be the wrong one so you can imagine how incensed I was. I reported this and Pete did his best again. I can't fault him at all. I eventually received the correct rug 2 days after reporting the problem, but noticed some pale blue stains around the border. I was contemplating a replacement, but to be honest, by that time I was just so fed up with all the to'ing and fro'ing I just gave up. I will try and remove the stains myself.

September 2, 2013
Unprompted review
Rated 5 out of 5 stars

Good Matters and Reliable Rugs

Searched via internet and Vogue offered the best size ( 1 + 1/2 paces), which combined with the Welcome door mat means that at 6'4'' I can enter the house with both feet (two paces) without treading in wet / dirty shoes.
It also means I can enter and turnaoriubd to close the front door without leaving the mats.
Great service - very prompt delivery after Bank-holiday week-end.

Many thanks

September 2, 2013
Unprompted review
Rated 5 out of 5 stars

magic carpet

ordered curly wurly rug from vogue rugs although was a little concerned that it looked a little dark online, but as I had looked at many rugs I was ready to give up as I couldn't see exactly what i wanted. My son talked me into ordering this rug and I'm so glad he did.Colour is exactly what I was looking for. Quality is good and delivery was prompt. Very satisfied customer.

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect - the service and the rug!

No other supplier had this particular rug in stock. Vogue Rugs had only one left. It was despatched on Monday and I received it on the Wednesday morning - all the way from Northern Ireland to West Yorkshire! It looks lovely. I am very pleased with the service I received and the gentleman who took my order over the phone was very helpful.

August 26, 2013
Unprompted review
Rated 4 out of 5 stars

Fast delivery

The rug was ok. Thought it would have been thicker but even still still nice.
Looks good in the Livingroom.
The delivery was very speedy Ordered on the Thursday night came monday morning. They use DPD who actually have a tracking service so you can see where your driver is and how long he will be. fantastic and effiecient.

Will defo use thios service again.

Customer services was polite helpfula nd friendly too.

August 23, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good speedy service. Pleased with rug which is as described on website. Would buy from this company again.

August 17, 2013
Unprompted review

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