Vogue Rugs Reviews 

159
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam, scam, scam. Avoid this company like the plague. Bought a $350 rug 2 weeks ago. One vague reply and then nothing heard after multiple email inquiries. No contact Phone number, just emails that go... See more

Rated 1 out of 5 stars

I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is c... See more

Rated 1 out of 5 stars

I'm amazed that you are sending me the opportunity to review your company. I have emailed you repeatedly and left 3 phone messages to let you know that I still have not received my rug and have not... See more

Rated 1 out of 5 stars

I paid for a rug which I haven't received,i have sent you emails and phoned you several times,no reply to my emails and you don't answer your phones,you have took my money its bad business on your par... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(159)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab quality and service!

Rug was delivered quickly by courier. Even got a text in the morning to tell me what time it would arrive! Quality was excellent, good heavy weight, and the rug looks great in my living room! Ordered 2 (in differrnt colours) and am returning one. Packaging meant I was able to reuse it easily for returning. Would definitely recommend Vogue Rugs!

August 12, 2013
Unprompted review
Rated 5 out of 5 stars

Fast and perfect

Honestly Vogue Rugs will be the first site I check out when I'm looking for a rug again. I couldn't beleive it actually arrived in 3 days and aside from that it was exactly what I ordered ( hard to get now adays) . There is a great selection to choose from and the site is easy to navigate . I'll def be a returning customer.

August 8, 2013
Unprompted review
Rated 5 out of 5 stars

Happy Feet

I have just received my kitchen rug from Vogue Rugs I am so pleased with it.
My last mat was looking a bit rough so his one looks great matches with the decor
The servis was brilliant revived early would shop there again and would recommend
Thank you

August 6, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

It was my first time to buy product online. I'm very pleased with my experience. The customer service was very helpful. I had to hold my order because I was on my holidays. I received my rug the next day I came back.
The rug is great burgain. I'm very happy with it.

July 31, 2013
Unprompted review
Rated 5 out of 5 stars

Very good experience.

The rug was exactly as described. Was a great value and one of the only ones I saw on the internet that was what I was looking for. The delivery also came as expected.

July 24, 2013
Unprompted review
Rated 5 out of 5 stars

SUPER RUNNERS

Hall Runners great price delivered as promised no fuss I will be doing business with Vogue Rugs again Many Thanks.

July 23, 2013
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I was very happy with the service I received and the quality of the rug, it also came on time.
I will be ordering from Vogue Rugs again in the future.

July 17, 2013
Unprompted review
Rated 4 out of 5 stars

Good

The quality of the rugs I bought is not exceptional but acceptable considering the price. The service could be improved. I was told about the day of delivery just a few hours before!

July 12, 2013
Unprompted review
Rated 5 out of 5 stars

perfect

LOVE IT, love it, beautiful colours perfect for where it is going in my little boys bedroom. Cannot fault the service and quick delivery, would highly recommend to anyone.

July 6, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look