Vogue Rugs Reviews 

159
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Scam, scam, scam. Avoid this company like the plague. Bought a $350 rug 2 weeks ago. One vague reply and then nothing heard after multiple email inquiries. No contact Phone number, just emails that go... See more

Rated 1 out of 5 stars

I ordered and paid for two rugs my delivery arrived but I only received one rug I then emailed and explained my situation they said they would forward me another one. My rug arrived today but it is c... See more

Rated 1 out of 5 stars

I'm amazed that you are sending me the opportunity to review your company. I have emailed you repeatedly and left 3 phone messages to let you know that I still have not received my rug and have not... See more

Rated 1 out of 5 stars

I paid for a rug which I haven't received,i have sent you emails and phoned you several times,no reply to my emails and you don't answer your phones,you have took my money its bad business on your par... See more

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1.1

Bad

TrustScore 1 out of 5

159 reviews

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No recent history of asking for reviews

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1.1

All reviews

(159)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

ordered the rug and was here in a couple days,unfortunatly the colour was all wrong for us,not their fault but looked darker in the pics,was picked up next day and sent back so just waiting on the refund

May 6, 2013
Unprompted review
Rated 4 out of 5 stars

a true rugratuer

I bought this rug with no great expectations but was pleasentely surprised by the quality.The all round quality including colour and edging is very good for price charged. You can buy from here with confidence.

April 24, 2013
Unprompted review
Rated 5 out of 5 stars

Cheap,, Cheap,, Cheap,,

We bought 3 rugs to renew the ones we had bought a few years ago and wanted the same type (washable). The original ones where very expensive. We founnd the same ones on Voguerugs, the right colours, textiles, prices great too, and also fast delivery.
Very happy customers, would recommend and will use again.

April 23, 2013
Unprompted review
Rated 5 out of 5 stars

Classy and great value.

Rug was delivered within just a few days of ordering.
Excellent quality and value -looks as if it should have cost double or treble what we paid.
As we only like natural products and this stylish rug fits the bill perfectly.
Also the first company ever to e-mail me when I had asked to be notified when an item came back into stock. Well done.

March 27, 2013
Unprompted review
Rated 5 out of 5 stars

5 star.

This is a great web site. Our rug has been greatly admired and the delivery service was excellent.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I was very impressed with the quick service from Vogue rugs. I ordered a rug which they informed me was unfortunately damaged so they contacted me to inform me of this and ask if I wanted to order a different one or have a refund. I requested a refund which was dealt with speeedily. I subsequently ordered the same rug in another size. This was delivered quickly and I am very pleased with it. The colour and quality of the rug is just as shown on the website. A very happy customer!

March 15, 2013
Unprompted review
Rated 3 out of 5 stars

More info needed but good quality rugs

I was looking for a Teal Blue soft like cat fur feel rug. However, the rug I ordered was not exactly what it looked like online. Colour was darker than it appeared on the website, pictures were not detailed enough in regards to the type of material it was made of & when the rug arrived was nothing like it looked online & the description information was very brief.
When I returned the item, again there was hardly any information as to how, how much it would cost to return & where to?! It cost £25 to return a rug that was £70.00 plus £10.00 postage when originally ordered, because they don't advise they are based in Ireland! So that is £35.00 on postage & still no rug!! Very disappointed! They should advise a rough idea of cost to return & I would have thought twice about ordering in the first place. Other companies have more information on their products & returns & better pictures!
This needs to improve!

March 12, 2013
Unprompted review

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