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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user-friendliness and intuitive design, finding it easy to navigate and track projects. Many appreciate the opportunities provided, with some successfully landing jobs and building their careers through the site. The secure payment system is often highlighted as a positive aspect, offering peace of mind to freelancers. However, some people were dissatisfied with aspects of the service and payment processes. There are reports of slow payments on larger projects and concerns about the 20% commission on top of subscription fees. Some users also experienced difficulties with payment methods, wishing for alternatives to PayPal due to high fees. Additionally, a few customers found the audition process restrictive or felt that their auditions were not adequately considered.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform's intuitive interface,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the service, highlighting the... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report being paid on... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the helpfulness of the team, the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more

Company replied


Company details

  1. #4 of 4 best companies in Media Company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.5

Average

TrustScore 3.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Have actually been paid so might be safe?

So far I've had a good experience even though I've only been paid for one voice over job but I DID get paid. It was a private invite. I then thought thought to pay Permium to apply to the public ones but my credit card declined three times. Initially I'd frozen my card and had forgotten to unfreeze. I contacted Support and within several days I'd heard back and the conversation was fluid and with less waiting around for responses. They were very good. They unblocked from their side. I tried again. My bank blocked due to this company sending Natwest incorrect information back during the transaction. Basically the bank blocked on suspicion it wasn't trustworthy. So for now I might stick to private jobs I get sent although I would like to apply for more. Unless I can have some security that this company is indeed secure I don't want to upgrade just yet. 🤔😬

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

The interface was very intuitive

The interface was very intuitive. The talent pool was outstanding. I had a hard time picking which talent to use among the auditions.

December 15, 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for the kind words Grant!

Rated 1 out of 5 stars

Soo many scammers

Allow scammers to offer jobs, no way to get actual work when you are trying out on a free account without spending crazy money, no middle ground with a subscription cost.

concerning how many scammers are offering jobs and trying to take you off the voices platform.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

I think this is an amazing platform for…

I think this is an amazing platform for upcoming voice artists to really get professional and start making money. I haven’t even subscribed to the yearly package and I’ve learnt so much from the platform. Definitely would recommend tbh

November 11, 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for the kind words Godswill!

Rated 5 out of 5 stars

Serious Fun and Seamless

Working as voice talent is serious fun. Using the process Voices implements is quite seamless from start to finish. It's generally like so: Jobs ops come in, I audition, client listens, client hires, I receive payment. Not with every audition, obviously: lots of good talent out there. Communicating with the client during a job through the Voices site is an excellent feature.

November 5, 2025
Unprompted review
Voices logo

Reply from Voices

Vaughan that is great to hear!

Keep doing your thing and thank you for the kind words.

Rated 5 out of 5 stars

Voices.com is an easy to use site

Voices.com is an easy to use site that I truly feel like puts the best interests of both the client and the voiceover artist first with fair rates, clearly defined policies, and easy communication methods once a VO artist enters into more detail concerning the project.

November 3, 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for the kind words Matt!

Rated 5 out of 5 stars

I am still working with John

I am still working with John. It would be super helpful if you would include milestones for longer jobs since book narration can take weeks, sometimes months (as in the case with John, my talent). So, while I am thrilled with Voices as a hole, your system of paying needs tweaking.

November 4, 2025
Unprompted review
Voices logo

Reply from Voices

Great to hear Tom!

And yes, we're always updating the platform.

Rated 5 out of 5 stars

A great Experience

I am very pleased with the program. I was able to complete a paid job with ease and receive the $. This was an improvement as I have been the victim of a scam before and got to record for 6 hours without pay...

October 28, 2025
Unprompted review
Voices logo

Reply from Voices

Hey Omar!

That's great to hear.

Thanks for the kind words.

Rated 1 out of 5 stars

Doesn't deserve even 1 one star!

Doesn't deserve even 1 one star!
As a professional ı guess ı will wait for eternity to be chosen for my voiceovers!I am done this site Voices.com isn’t trustable!Iwon't do any voiceovers at all !
GO TO PARADISE!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a member for a few years and…

I’ve been a member for a few years and have had enjoyed the experience. User friendly and easy to navigate. Any troubles I’ve had have been minimal and with clients themselves, not a reflection of the portal. So, I’m happy!

October 22, 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for the kind words Kelli!

Rated 1 out of 5 stars

Help Desk nonresponsive....again.

After 1 year and approximately a dozen emails and phone calls to their Help Desk and various other points of contact I have never had a single response.
Prospective members should know that Voices does next to nothing for their 20%.
It should be noted that a year ago I made the same comment to which Voices replied that someone would be in touch. NEVER HAPPENED, NEVER WILL.

October 15, 2025
Unprompted review
Voices logo

Reply from Voices

Hi Frank,

We’re truly sorry to hear about your frustration and experience trying to reach our Help Desk. We completely understand how disappointing it must feel not to receive the support you were expecting.

After reviewing your history with us, we found that you’ve submitted seven support cases since 2024. Four of those were duplicates of the same inquiry, and the remaining three were handled by our team. In two cases, we were waiting for your response after following up, and in one instance, we understand there was some frustration around jobs closing early.

We genuinely appreciate your feedback, it helps us identify where we can improve. If you’re still having trouble or need help with an open issue, please reach out directly to our support team at support@voices.com.

We’ll make sure you’re assisted promptly.

Rated 5 out of 5 stars

They are helpful, reachable, and resourceful.

They are helpful, reachable, and resourceful. If you need help with something they are right there to help. There are videos, lots to read, and if you need a real person you can actually speak to someone!

October 13, 2025
Unprompted review
Voices logo

Reply from Voices

Thank you for the kind words Katrina!

Rated 4 out of 5 stars

Value For The Money

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are, on larger projects (not going through their "Sure Pay" system), slow to pay, and, in general, that they take a 20% commission on top of an annual subscription. The flipside, however, I know for sure I WILL get paid. The process is streamlined, easy to navigate, and easy to track. I renew every year for a reason!

October 12, 2025
Unprompted review
Voices logo

Reply from Voices

Great to hear, Christopher! Thank you for the kind words!

Rated 4 out of 5 stars

A power shift

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the baton and improved in every respect, offering a variety of work and providing me with the bulk of my VO work for the past year. Customer service is good too. Keep up the good work!

September 25, 2025
Unprompted review
Voices logo

Reply from Voices

Hey Pete!

Thanks for the kind words. Glad you are seeing more work come in.

We're here cheering you on.

Rated 5 out of 5 stars

I've always had a positive experience…

I've always had a positive experience with Voices. The platform can connect you with both high profile and repeat smaller clients and there are always plenty of auditions to complete.
The 20% fee taken is a fairly standard 'agency' fee and the fact that the client has to deposit funds before you start work is a secure way to work. I am happy to pay the fee, as you also benefit from being listed on a highly visible site and can therefore benefit from its SEO.
You must put the effort in to keep your profile up-to-date and audition regularly to really reap the rewards.
Overall, I would recommend it!

September 25, 2025
Unprompted review
Voices logo

Reply from Voices

Hi,

Thank you for your kind words and for taking the time to share your experience. It’s wonderful to hear that Voices has connected you with a diverse mix of high-profile and repeat clients and that you’ve found the platform’s security and audition opportunities valuable.

We’re excited to support your continued growth and success on Voices!

Rated 5 out of 5 stars

The best platform for voiceovers

I have been working with voices.com since 2020 and I can say that it's the most serious and reliable platform for freelance voiceovers. I'm very grateful to them and look forward to continuing to work with voices.com.

September 24, 2025
Unprompted review
Voices logo

Reply from Voices

Hey Gustavo,

Thank you so much for your kind words and loyalty since 2020. Voices.com strives to be a trusted and reliable platform for freelance voice actors, offering a secure environment for both talent and clients to connect and collaborate.

We look forward to supporting your voiceover journey for many years to come!

Rated 4 out of 5 stars

Some great clients out there

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, the number of jobs I respond to that never gets completed or even listened to is disappointing. I wish more clients had the opportunity to listen to the submissions before making their decision. Not sure how that would be enforced though. In the meantime, I'll keep auditioning!

September 24, 2025
Unprompted review
Voices logo

Reply from Voices

Hi Sarah,

Thank you for sharing your experiences—both the positives and the frustrations. It’s wonderful that you’ve been able to connect with great clients on Voices, and we appreciate your commitment to auditioning and pursuing new opportunities.

We understand your concerns about the 20% platform fee, which is calculated on the talent’s quote to support the technology, security, and tools that make these connections possible. Regarding auditions that are never completed or listened to, we’re always working to educate clients about the importance of reviewing submissions and to match jobs with talent effectively, but ultimately the decision to review or hire is in the client’s hands.

Thank you for sticking with it and continuing to share your talents on the platform. Your feedback helps guide our improvements. Wishing you success in your future auditions!

Rated 5 out of 5 stars

My experience with Voices has been very…

My experience with Voices has been very positive. I'd recommend them to other voice actors. My only wish is that they would offer an alternative method of payment to Paypal who charge very high fees which hit Voice actors based outside the United States particularly hard. Using a payment service like Wise or Revolut would be a real game changer.

September 24, 2025
Unprompted review
Voices logo

Reply from Voices

Hey Paul,

Hi,

Thank you for sharing your positive experience and for recommending Voices to other voice actors. We're delighted to hear that the platform has been valuable to your journey.

We understand your feedback regarding PayPal fees, especially for voice actors based outside the United States. Currently, payments are processed exclusively through PayPal for talent, which can result in additional fees and conversion costs. Suggestions for alternatives like Wise or Revolut are very much appreciated, and feedback like yours is being shared with our payments team as we evaluate future solutions.

We appreciate your input and thank you for being part of the Voices community. Wishing you continued success on the platform!

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