Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more
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Review summary
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Reviews shaping this summary
A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more
Company replied
I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more
Company replied
Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more
Company replied
Company details
- #4 of 4 best companies in Media Company
Written by the company
Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.
Contact info
100 Dundas Street, Suite 700, N6A 5B6, London, Canada
- 519-858-5660
- support@voices.com
- www.voices.com
3.5
Average
693 reviews
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute scam - stay AWAY!
Absolute scam. After completing a contracted project with Voices.com, delivering 3 hours of scripted audio with professionalism and care. I double-checked every file, and even sent pre-recordings which were approved. Voices confirmed in writing that I was
"good to go" and that payment would be issued within 30-60 days.
After nearly 60 days of silence, they suddenly claimed my recordings did not
"meet requirements". They canceled the agreement without ever offering revisions or providing a single example of an issue. This is called "breach of contract" - anything goes with these scammers to avoid paying the agreed + $400. STAY AWAY! YOU HAVE BEEN WARNED!
September 24, 2025
Unprompted review
Reply from Voices
Hi Pedro, We’re so sorry to hear about your experience. We would like to make this right and assure you we take this matter seriously. Please email support@voices.com and we can take a deeper look into your case.
They Take Your Work, Then Make Excuses Not to Pay
I completed a contracted project with Voices.com, delivering 1.5 hours of scripted audio with meticulous care. I double-checked every file, and even sent pre-recordings which were approved. Voices confirmed in writing that I was “good to go” and that payment would be issued within 30–60 days.
After nearly 90 days of silence, they suddenly claimed my recordings did not “meet requirements” and "They've decided they are not looking to source any revisions at this time" and are choosing to move forward with other talents on this project. They canceled the agreement without ever offering revisions or providing a single example of an issue. This is a blatant breach of contract and an attempt to avoid paying the agreed $425.
I'm so critical of myself and my work with everything that I do altogether. I am 100% completely confident that the recordings I sent were acceptable. Shame on them.
Freelancers beware: Voices.com will take your work, drag out the timeline, and then dismiss it with vague excuses to escape payment. If you value your time, integrity, and income, I strongly advise avoiding this platform.
September 16, 2025
Unprompted review
Reply from Voices
Hi Kelly, We’re so sorry to hear about your experience. We would like to make this right and assure you we take this matter seriously. Please email support@voices.com and we can take a deeper look into your case.
A Stand Against Racism in the Voice-Over Industry
This company has demonstrated clear discriminatory practices, and I strongly recommend that anyone concerned about fairness and equality stay away from it. They have systematically removed all Palestinian voice-over artist profiles, effectively preventing them from working and benefiting from the platform—despite many of these professionals having years of experience, excellent feedback, and strong reputations. This is absolutely shameful and undeniably racist behavior. I am proud to have cut ties with this company as a voice-over artist, doing so with dignity and integrity.
**Response to company's reply:
I am incredibly surprised by your prompt reply, especially considering that I attempted to contact you multiple times via email and Instagram over the past two years—with no response.
The discrimination here clearly revolves around the "location" of the voice actors. The primary victims of this policy are individuals based in Gaza and other Palestinian cities.
I truly appreciate the link you provided, as it further proves my point. I encourage everyone to take a moment to examine that list and compare the location of each profile with their “last hired” status to better understand the issue at hand.
Let me highlight a few critical observations:
1) Some profiles may show recent hiring activity—but they are located in the United States or other regions outside of Palestine.
2) The visibility of a profile doesn’t necessarily indicate it is active—I have confirmation that at least two highly-rated profiles based in Gaza have been suspended and remain so to this day despite still appearing visible in the website.
3) At least three of the profiles listed are for English, French and Spanish speakers only, which raises questions about how they’re considered “active Palestinian profiles.”
4) A significant number of voice actors, including myself, closed our accounts in protest and solidarity with our Palestinian colleagues.
Their stated reason for these suspensions is due to U.S. and Canadian sanctions, a rationale that other U.S based well-known freelancing platforms have not enforced.
Shame... Big shame.
October 18, 2024
Unprompted review
Reply from Voices
Hey Sara,
This extremely serious accusation is unfounded and untrue. We have not "systematically removed all Palestinian voice-over artist profiles".
Currently, we have over 10 5-star Palestinian voice-over artists who are incredibly talented, booking hundreds of voice-over jobs and being hired for jobs as recently as 4 weeks ago.
There are 27 active Palestinian voice actors on Voices.com and many more who have accounts on our platform.
This live link actually shows all active Palestinian voice actors on our platform: https://www.voices.com/talents/search?keywords=palestinian
Please remove this unfounded and disparaging review of our company.
Voices Percentage
the percentage taken from the initial offer is huge but what can I do
August 28, 2025
Unprompted review
Reply from Voices
Thank you for sharing your thoughts.
We understand that the platform fee can feel significant, and we want to be transparent about how it works. Voices charges a 20% platform fee on the talent’s client-facing quote, along with a 3% processing fee charged to clients. These fees help us maintain a secure, reliable platform, attract high-quality clients, and provide support and resources to help talent succeed.
We encourage talent to set their quotes based on the value they bring to a project, as many clients are willing to pay above their initial budgets for the right talent. Our goal is to create opportunities that enable you to grow your voice over career while providing a safe and supportive environment.
We appreciate your feedback and are continuously looking for ways to improve the experience and value for our community. Thank you for being part of Voices, and we wish you much success in your voiceover journey.
First two Voices jobs were a great experience!
Voices gives voice actors of every level an opportunity to find work. The audition process is easy to navigate. They regularly offer free workshops with helpful info to assist in landing jobs.
My specific experiences with my first two Voices jobs were both streamlined and smooth operations. I look forward to continuing the audition process and building my Voices resume.
August 22, 2025
Unprompted review
Reply from Voices
Thanks for the kind words Brad!
So awesome to hear.
People experience is 5 star. Process/platform could use some refinements.
The Client Project Manager and the Project Assistant made the experience of getting hired very smooth. Their communication was prompt and detailed. Also, the customer support team has been very responsive and thorough. I enjoy the free monthly group voice coaching sessions and find the voiceover tips shared via email very helpful.
The platform/process could use some streamlining. It gets confusing and difficult to track when certain things, like the agreement, have to be emailed, but other exchanges happen over the "Messages" section of the platform. Also, some jobs require us to "Reply to Job" via the platform, and others require us to do this AND fill out an additional survey. The annual pricing, in addition to the platform cut, is a bit steep.
August 29, 2025
Unprompted review
Reply from Voices
Hi,
Thank you so much for sharing your positive experience with our Client Project Manager, Project Assistant, and customer support team. We're delighted to hear that their communication and support have made your hiring process smooth and that you're finding value in our monthly group voice coaching and voiceover tips.
We also appreciate your thoughtful feedback regarding the platform and process. We understand that having some interactions via email and others through the platform's messaging can sometimes feel confusing, as can the variations in job response requirements like additional surveys. Please know that we are continuously working to streamline and improve the user experience to make these processes more intuitive and efficient.
Regarding the annual pricing and platform fees, we strive to balance providing a high-quality marketplace with ongoing investments in technology, client attraction, and talent support. We value your input and take it seriously as we look for ways to enhance the overall experience and value for our talent community.
Thank you again for your kind words and constructive suggestions. We're committed to supporting your voice over career and look forward to continuing to do so.
Wishing you much success!
The twenty-percent platform fee is a…
The twenty-percent platform fee is a hard pill to swallow, for both talent and client. From a talent point-of-view it can result in a smaller payment. I'm sure many have had the experience where they bid on a project and got an offer only to have the client request a lesser bid so they don't go over budget. For example, I auditioned for a VO job that had a budget of $500.00. My bid was that exact amount. Then I get an offer from the client expressing their interest in working with me but can I change my bid to a lower one so as not to go over their budget? Now I have to change my bid to $400.00 or less lest they go with another talent. I have been fortunate in my years of being on the platform but I cannot rely solely on Voices.com as my main source of income. If they insist on a platform fee it would benefit all involved to lower the fee.
August 27, 2025
Unprompted review
Reply from Voices
Hi,
Thank you for sharing your honest feedback about the platform fee — it’s an important topic and we appreciate hearing your perspective.
We understand that the 20% platform fee can feel challenging from a talent standpoint, especially when it impacts your final payment. Our fee structure is designed to align with common practices across many online marketplaces and supports the ongoing investment in the platform, client attraction, and talent tools that help generate job opportunities.
Regarding client budgets, we know that some clients have strict limits. We encourage talents to always quote what they feel is fair for their work and value. Our data shows that clients often increase budgets for the right talent, and by quoting thoughtfully—even above the posted budget midpoint—talents can improve their chances of securing jobs that reflect their worth.
We continually listen to talent feedback on fees and pricing, and it remains an area of focus for us to balance value for both clients and talent.
Thank you again for being part of the Voices community and sharing your insights. We wish you ongoing success in your voice over career.
Pay to Play at the Cost of the Talent
I rarely use this site but booked a job only to see how much the platform takes out as a commission. Other sites don't take away from the talent, or they build the fee into the client's payment. I was less than enthusiastic to take on a job that cost me so much in a fee and unfortunately the individual who hired me wasn't able to accoomodate.
August 21, 2025
Unprompted review
Reply from Voices
Hey there,
Thank you for sharing your feedback. We understand that platform fees are an important concern for our talent community and appreciate the opportunity to clarify how our fee structure works.
At Voices, we charge a 20% platform fee to talent, calculated against the client-facing quote, and a processing fee (3-5%) charged to clients based on their payment method. This structure aligns with many other online talent marketplaces and is designed to support the ongoing development of the platform, attract more clients, and provide valuable tools and resources to help talent succeed.
We recognize that paying fees on top of membership costs can feel challenging, and we encourage talent to consider quoting rates that reflect both their value and the fees, as our data shows clients often exceed their original budgets for quality talent.
We’re sorry to hear your experience with the client was less than ideal, and we hope you find future opportunities that are a great fit for your talents and expectations.
Wishing you all the best in your voice over career.
Professional experience, I enjoy working with Voices
Great communication, highly professional team, great working together!
August 15, 2025
Unprompted review
Reply from Voices
Thank you for the kind words Annie!
Avoid
It’s a shame they don’t inform you that you have to spend $499 on a membership before you can see any available offers, and instead collect all your sensitive data first. To me, it seems more like a scam than a legitimate company.
August 13, 2025
Unprompted review
Reply from Voices
Hi,
Thank you for sharing your concerns. We’re sorry to hear that your experience did not meet your expectations.
To clarify, Voices.com offers a free guest membership which allows users to create a profile, upload unlimited demos, and receive private invitations to jobs. This is designed to help aspiring voice talent build a presence on the platform without any upfront cost.
Our premium membership, which does have a fee, provides talent with additional benefits such as daily job opportunities that match their profile and skill set, sent directly to them. Many find that this membership is a highly efficient way to access more auditions and increase their chances of booking work.
We take the security and privacy of our users very seriously and comply with all data protection regulations. Sensitive information is collected only as needed and stored securely.
We encourage anyone interested in voice over work to explore our free guest membership and our available resources that help talent grow their careers.
We appreciate your feedback and hope this helps clarify how Voices.com operates. We wish you all the best on your voice over journey.
Be aware of the problems.
In my opinion, Voices is a great way to get your feet wet in the Voice Over industry, if you can get listened to. However, it is infuriating in many ways. After upgrading to the premium membership, I started receiving a lot of jobs, and auditioning constantly, only to find that those jobs were either abandoned, or completed without being listened to, which makes me feel that my money was very much wasted. I wont say this is the platforms fault, but it seems they don't hold their clients to a standard for listening to their proposals received, and I can truly watch my auditions get tossed into the void without getting a chance. Very disheartening and disappointing.
August 12, 2025
Unprompted review
Reply from Voices
I completely understand how frustrating it can feel when auditions aren’t listened to. It’s important to know that clients can stop reviewing submissions at any point. For instance, if they find the perfect voice early on, they may not continue listening to additional auditions.
However, auditions that haven’t been listened to yet may still get reviewed. Sometimes, clients leave jobs unreviewed for a few weeks—or even months—before returning to move forward with their project. If a job is still in “Deciding” status, it means the client hasn’t made a final decision yet and may still plan to review submissions. To avoid missing out on opportunities, we recommend keeping jobs in “Deciding” for a couple of months before archiving them.
To make the best use of your time, we suggest focusing on the jobs you’re most excited about first. You can also use the Sort feature to prioritize jobs with the “least number of responses,” which can help increase the chances of your audition being heard.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Voices is my main source of income
Voices is today my main source of income. Since I upgraded to a Premium account, I started getting jobs immediately. Definitely worth trying it because it pays off! It gives me a lot of security when dealing with clients, and I've discovered an amazing world in this proffession I've been able to improve thanks to Voices. Thank you!
August 10, 2025
Unprompted review
Reply from Voices
That's amazing to hear Victoria! Congrats on your success. We're happy to help you build your career on Voices.com
This is not a get rich quick schism.
Took almost nine months before I landed my first gig. Running the numbers, I find that I have an almost 50% client review and out of those 12% short listing. It's a numbers game. This is not a get rich quick schism. You're going to need to market yourself, network, and improve on your product.
July 14, 2025
Unprompted review
Reply from Voices
Thanks for your review Paul! Best of luck in your voice acting journey
U will definately get chance to show…
U will definately get chance to show your voiceove skills. In tts project if u meet the voice requirement u will definately get job that pay well.
July 18, 2025
Unprompted review
Reply from Voices
Thank you!
Reply from Voices
Thank you Pamela!
A Game-Changer for Voice Professionals!
Now I am the part of voices.com I've been using Voices.com for over a year now, and it has completely transformed my career in voice-over. The platform is intuitive, the support team is responsive, and the quality of clients is consistently high. Whether you're a beginner or a seasoned pro, Voices.com gives you access to a wide variety of projects—from commercials and audiobooks to e-learning and animation.
One of the standout features is the smart audition system, which makes it easy to showcase your skills and get noticed. The project management tools and secure payment system also give peace of mind, especially when working with international clients.
Most importantly, Voices.com values both the talent and the clients equally. I've built long-term relationships with great brands through this platform. If you're serious about voice work, Voices.com is absolutely worth the investment.
Highly recommended!
August 1, 2024
Unprompted review
Reply from Voices
Thank you for the kind words Kartick!
Landed my first job within just a few weeks...
I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I only receive opportunities through private invitations. So far, I’ve been invited to two projects, but I can’t help wondering how many more I’m missing out on simply because I can’t invest in the upgrade right now. That said, I truly love the platform! It’s easy to navigate, beginner-friendly, and has quickly become my favorite place to build my voice acting journey.
July 17, 2025
Unprompted review
Reply from Voices
Hey Nia!
Thanks so much for sharing your experience and congrats on landing your first job so quickly!
We appreciate your feedback on audition access and are always looking for ways to balance opportunities for all users while maintaining a great platform for building your voice acting journey.
surcharge
I believe that charging an annual fee plus 20% for each job is an abusive surcharge.
July 10, 2025
Unprompted review
Reply from Voices
Hello Roberto,
Thank you for your feedback. We’re sorry you feel this way regarding our Platform Fee.
We announced changes to the Platform Fee across a variety of customer-facing channels in early September prior to the changes coming into effect in October.
We’ve also updated our Talent Membership page to reflect the change to the Platform Fee, we’ve updated our How it Works page for clients to outline the new Processing Fee, and we’ve made changes to our Terms of Service, our FAQ articles (Platform Fee, Processing Fee), and provided on-platform explanations and resources for both clients and talent to explain the fees themselves.
To be clear, for talent this change means that in addition to talent membership fees (with the exception of our free Guest membership), the 20% Platform Fee would shift from being charged to clients when hiring talent, to talent when auditioning for jobs (calculated against the amount they quote to the client).
Additionally, as referenced earlier, we introduced a 3% Processing Fee that would be charged to clients when hiring talent or making additional payments on our platform. This means that approximately 23% of each transaction on our platform is paid to Voices.com, which is consistent with other online talent marketplaces.
Both clients and talent see these fees when hiring talent and responding to jobs, respectively. For an example of how these fees are calculated in more detail, we encourage you to review our Platform Fee FAQ article and this Q&A blog post.
(https://www.voices.com/help/knowledge/faq/what-is-the-platform-fee)
(https://www.voices.com/blog/fees-q-and-a/).
One way to offset the impact of this change is by increasing your client quote. We've done the research and found that clients are willing to pay more for quality talent, and historical data shows that clients frequently go over their original budget. Most jobs at Voices are won by talent who quote above the midpoint of a budget range or higher.
We again appreciate your feedback and hope that you will give this change some time so that you will be able to experience the long-term benefits.
We wish you nothing but continued success.
Great service, great voice actors, so-so website
I really like the service, and I love my voice actor. I just wish rehiring him over and over again didn't require me to create an audition. I already know he's who I'm hiring, and that could be easier.
June 30, 2025
Reply from Voices
Thank you for your kind words and valuable feedback!
We're glad to hear you love your voice actor and our service. Just to let you know, Voices actually offers an option to decide whether an audition is required or not when rehiring the same talent.
On the last page of the job form you have the option to select if an audition is required or not.
This way, you can skip the audition process if you already know who you want to work with. If you need any help using this feature, feel free to reach out—we’re happy to assist.
https://www.voices.com/help/knowledge/faq/Rehiring-Talent
Reply from Voices
Hey Kate! Thanks for the nice review.
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