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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their extensive knowledge and ability to explain complex information clearly. The service provided is frequently described as faultless, with many appreciating the efficient and neat installation work, often noting the installers' attention to detail and ability to leave no mess behind. Reviewers are particularly impressed with the smooth user experience, including timely arrivals, clear communication about the process, and thorough explanations of how to use the app and equipment. However, some people mentioned experiencing frustrating and poorly handled installation processes, citing repeated visits, shifting requirements, and a refusal to properly verify existing setups. These customers also reported being left with loose and exposed cabling, creating untidy and potentially unsafe situations, though the company ultimately took responsibility and resolved these issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall experience as... See more

Application

People report positive experiences with the app, with many reviewers highlighting that technicians provided... See more

Quality

Users describe positive interactions with quality, consistently praising the neatness and high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rubel was very down to earth, knowledgeable, and easy to talk to. He offered advice on associated products and services, and did a great job fitting our waEV home charger. He left his mobile, and said... See more

Company replied

Rated 5 out of 5 stars

Hanif and Jack came to fit my EV charger at 12 noon and gave me 1 hours notice as I requested. Both were friendly, helpful, good sense of humour and professional at their skilled jobs. Amazing install... See more

Company replied

Rated 5 out of 5 stars

I got my Ohme home charger fitted this week. Chris our installer was great, he found the cleanest route and we can’t see wires everywhere which is the finish I wanted to achieve. I also spoke to his m... See more

Company replied

Rated 5 out of 5 stars

Voltari were the company who were contracted to fit my ohme charging point in my driveway. The communication beforehand was very clear and Hanif the electrician arrived on time. He worked so quietly... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electrical Installation Service

Written by the company

Choose Voltari as your electrical services partner and experience the difference that passion, quality, and technological innovation can make. Our commitment to excellence, safety, and client satisfaction makes us the ideal partner for all your electrical needs. At Voltari, we're at the forefront of Electric Vehicle (EV) Charge Point Design and Installation Services, catering to the burgeoning need for sustainable transportation solutions. Our commitment is to facilitate a smooth transition to electric mobility for all our clients, aligning with the global push towards greener transport options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, very efficient, good job thanks!

March 6, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Home charger …

Chris was a top guy installed the charger to a very high standard. Happy, friendly professional. Credit to the company..,

March 17, 2025
Unprompted review
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review and your kind words about our installer Chris, we will make sure to pass this on to him.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Good customer service

Good customer service, professional fitters for ev charger. Good overall experience.

March 12, 2025
Voltari logo

Reply from Voltari

Thanks for taking the time to leave us a review, it is much appreciated.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Charger installation

Charger installation

The electrician (Darren) was professional. He went through every step with me, giving me options and made sure I had my charger fixed where I wanted it and where would have been easier for him. He went through the initial testing to make sure it was properly functioning. He also cleaned up afterwords.

Thank you.

March 11, 2025
Unprompted review
Voltari logo

Reply from Voltari

Thanks for taking time to leave us a review. It is fantastic to hear you had a great experience. We will make sure to pass your feedback on to Darren.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Good installer

Good installer. Explained fully why I shouldn’t have a tethered unit at my house. Clean installation. Good explanation of how it works. Happy customer only Down side was waiting a month for the install.

March 12, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Very professional

Very professional, nice product fitter was very polite and very good explaining process rate him highly

March 12, 2025
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review and your kind words about our installer Chris, we will make sure to pass this on to him.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Really nice man did the job

Really nice man did the job

March 6, 2025
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review and your kind words about our installer Dylan, we will make sure to pass this on to him.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Very efficient service

Very efficient, turned up on time. Friendly and knowledgeable.

March 6, 2025
Unprompted review
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

New Ohme Ev charger

The fitter Chris was polite and professional and also cleaned up his mess. Great job.

February 13, 2025
Unprompted review
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 4 out of 5 stars

The installation was very good

The installation was very good, the engineer arrived on time and completed the work as expected.

The only improvement I can suggest is in the initial site survey. You should give a list (with photo examples) at the start of the survey. This would have made this a much faster task.

February 6, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, and your feedback regarding the survey, we are always looking to make improvements.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

The day started wet and miserable

The day started wet and miserable. The first good thing was that the installer phoned to say that he was sorry but was running late. After that things ran smoothly and apart from the noise when drilling through the walls we really didn’t notice he was there.

A couple of hours later it was done and apart from the damp brick dust you wouldn’t know he’d been. Job well done.

February 4, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, it is much appreciated!

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Neat & Tidy

Polite, a very neat and tidy installation that was far tidier than our previous installation it replaced.

January 23, 2025
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review, we are glad you were happy with our service!

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Mark the installer never stopped…

Mark the installer never stopped despite the appalling weather and wouldn’t even have a drink when offered to him.

January 16, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

He was really helpful

The engineer came in freezing conditions he started the fitting at no disturbance to myself

January 16, 2025
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, it is much appreciated!

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Neat and tidy worker

Polite, very neat and tidy job - much neater and tidier wiring than our previous charger.

January 17, 2025
Unprompted review
Voltari logo

Reply from Voltari

Many thanks for taking the time to leave us a review, we are glad you were happy with our service.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

so quick from hearing from ohme to…

so quick from hearing from ohme to getting it installed

good comms too

January 16, 2025
Voltari logo

Reply from Voltari

Thanks for taking time to leave us a review. It is great to hear you had a good experience.

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Fast and professional!

Fast and professional install would 100% recommend

January 16, 2025
Voltari logo

Reply from Voltari

Many thanks for your feedback!

The Voltari Team
hello@voltari.co.uk
01204 232060

Rated 5 out of 5 stars

Chris was very helpful explaining all…

Chris was very helpful explaining all that was needed. Fast, tidy and polite. Very happy.

January 15, 2025
Unprompted review
Voltari logo

Reply from Voltari

Thank you for taking the time to leave us a review and your kind words about our installer Chris, we will make sure to pass this on to him.

The Voltari Team
hello@voltari.co.uk
01204 232060

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