Vonage is a total scam! You get your biz number and they sell it to a bazillion telemarketers. We received spam calls all day everyday making it hard for my therapy team to sort thru and find real cl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have many vendors I work with in my business, this is by far the worst. I have never spent this much time trying to get phone and text issues fixed. The customer service people apologize a lot, and... See more
We receive a notice from a collection agency for a Vonage account we can find NO record of owning. All of our services are handled by Verizon. Calling them for assistance sends you to a hamster-wheel... See more
Company replied
I had Vonage for years. I got seriously ill and couldn’t pay my bill. I called multiple times to cancel my account, but no one ever answered the phone. Their system wouldn’t let me cancel unless I pai... See more
Company replied
Company details
Written by the company
Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact center, and programmable communications solutions via Nexmo, the Vonage API Platform, to improve how business gets done. True to our roots as a technology disruptor, we’ve embraced technology to transform how companies connect, collaborate and communicate to create better business outcomes. Vonage’s fully-integrated cloud communications platform built on a microservices-based architecture enables businesses to collaborate more productively and engage their customers more effectively across all channels, including messaging, chat, social media, video and voice. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey, with offices throughout the United States, Europe, the Middle East and Asia. Vonage® is a registered trademark of Vonage Marketing LLC, owned by Vonage America Inc. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to www.facebook.com/vonage. To subscribe on YouTube, visit www.youtube.com/vonage.
Contact info
101 Crawfords Corner Road Suite 2416, 4th Floor, Building #2, 07733, Holmdel, United States
- www.vonage.com
2.1
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very responsive and professional
Very responsive and professional! Thanks as always.
July 7, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much, we appreciate it!
-The Vonage Team
Good service!
July 7, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you!
-The Vonage Team
Finally got service.
July 7, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much David, please let us know what we can do to have improved your experience.
-The Vonage Team
Great Service
I was offered a good price compared to other providers. Jose Bermudez was very helpful in getting a great package together for me. I look forward to using this platform for all my business needs.
July 7, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much, we appreciate it!
-The Vonage Team
Very transparent
Very transparent, easy to work with, and so easy to get a hold of. Definitely recommend him to anyone.
July 7, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much Marko!
-The Vonage Team
Gerald was very helpful and he was able…
Gerald was very helpful and he was able to find a great solution for my business needs in a very kind and efficient manner
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much, we appreciate it!
-The Vonage Team
Gilbert H
Gilbert H. made my experience with Vonage a breeze. He is very knowledgeable and a excellent listener. He is a top notch communicator and is easy to speak with regarding any concerns and he works through the conversation with a strong positive reassuring voice tone. :-)
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you so much for your outstanding review! We pride ourselves on giving every customer a personalized, positive experience. We could not be happier that Gilbert helped you to feel that we’ve given you our best. We’ll definitely let his Manager know that you gave them a virtual fist-bump!
-The Vonage Team
great custumer service
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Excellent
Allisson and Sebastian help me throughout the process and they were very patient and helpful.
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Fantastic and very helpful
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you so much Justin!
-The Vonage Team
Gearld was amazing
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
He was great on all explanations
He was great on all explanations
Easy to understand and very friendly
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much Cinizia!
-The Vonage Team
Expert customer service
Gilbert H. Was especially patient and offered expert customer service. He was thorough and friendly.
July 6, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much Patricia!
-The Vonage Team
Jose villalta was great to work with…
Jose villalta was great to work with and very helpful!!
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much Mark!
-The Vonage Team
Great conversation and extreme helpful!
Great conversation, he was extremely insightful, polite and able to get me going quickly!
July 4, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Great customer setvuce
Very friendly and accommodating, was able to meet my business needs
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Juan Padilla has been awesome in…
Juan Padilla has been awesome in getting me set up with a Vonage account.
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Excellent Service well informed…
Excellent Service well informed economical services.
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you very much!
-The Vonage Team
Jose was a 10 out of 10!
Jose was great! He answered all of my questions and made the process so simple! He was very knowledgeable and professional!
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you, we genuinely appreciate and value your opinion. We’re glad to hear that you’re happy with your interaction!
-The Vonage Team
Excited with my new plan
Sebastian Nunez was my attendant today and he was able to fit what I need and my budget in a great plan! I'm excited to start my services with Vonage!
July 5, 2023
Unprompted review
Reply from Vonage for Businesses | USA
Thank you so much!
-The Vonage Team
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