VoroMotors Reviews 

Jim did a good job assuring me that Voro Motors would make everything right when the shipping company was being pretty weird and vague.
At first I was worried my Hyper Scooter was lost (or stolen) in shipping, but Jim let me know that no matter what Voro Motors was going to take care of me and everything would be ok.
Scooter showed up the next day. The shipping company is just weird. I got all the emails and notifications (out for delivery, delivered, etc) the day before they actually delivered it. Obviously that's concerning when you're told it's delivered and it's not, but like I said Jim let me know Voro Motors was going to find out where my scooter was and make things right.

My experience with Dan was exceptional.
He was knowledgeable about the questions I asked and helpful with the whole purchasing process. hopefully this scooter is as exceptional as their customer service.

Good one comfortable atmosphere

Excellent service great customer support answered my phone call first time didn’t have to wait long and I was able to get help. Would recommend buying from this company.

Always a helpful conversation when talking with the assistants. Elle did a killer job at actually figuring out what the problem was and helped me get it fixed. Saved me so much time and money.

Vel and Ronnel were absolutely really helpful in every way possible. Besides all the hiccups, everything was beyond my expectations

Had great advise and support from Ronnel who was very helpful and patient with me
Would highly recommend

Great service

Had serious warranty issues with my Voro Cruiser tire. The store credit refund loop, emails, and chat responses went nowhere for weeks. I was told by two different US staff (Kia and Jenkins) that it was not possible to get a replacement tire shipped from the US to Australia.
I then spoke to Bridget, and she solved the issue within minutes. She converted the credit, arranged shipping from the US, added an extra tire, sent confirmation, and even monitored the order herself. Zero excuses, just action.
I never spoke to anyone from Australia during this whole process — the “Australian team” was impossible to contact and did not respond to emails. Bridget is the only reason this was resolved. She deserves a promotion and her bosses could take notes on customer service.

I tried everything I used Google ChatGPT YouTube even my mom came in and tried to help me with YouTube plus my dad but nothing worked. I even got a a whole brand new scooter for a replacement for my old one and that one still didn’t work and now things to this dude I have my scooter up and running. I can’t believe it was this much of an easy fix. He really helped a lot.

Outstanding service provided by Ronnel! He was patient and very knowledgeable about my ebike. He sent pictures to fix my problems and called me on the phone to ensure that I was taken care of. Ronnel is truly good at his job and has the right attitude. Thank you again, Ronnel!

Jim helped me resolve my issue after having to replace my damaged display. My scooter wasn't charging fully and I was in the dark thinking it might have been a blown fuse or worse a battery issue. I did not have the means financially to send it to a shop and the scooter is my only transportation to and from work. Jim helped me resolve my issue by providing me with instructions on how to set my settings correctly and saved me probably a few hundred dollars.

Ronnel not only answered all my questions but supplied me a custom invoice with discount for checkout. Very pleased with the promptness and extent of the live customer support! =)

Very professional company, their patience and thorough servicing/purchasing suggestions are second to none. Ronnel is the man he’s very knowledgeable, truly informative and as thorough as you could ask for. He not only answered all my questions over the course of 1 to 2 weeks. He helped me make the best decision for my needs both before and after my purchase. Couldn’t be happier.

I want to say thank you very much to the team at VoroMotors. Particularly Vel who was able to assist me in determining the correct replacement parts I needed, and getting them ordered to get my scooter back on the go. You guys are awesome.

My scooter wouldn’t move when I pressed the throttle, but Ronnel was very helpful and talked me through fixing it and explain it was a settings problem with the voltage.

I bought the scooter 4 and a 1/2 years ago and they no longer sell the kaabo Wolf king but Ronnel was able to get me a wiring diagram and also inform me that there is now a service center in my area. I've always been treated with respect and they have always been able to help me with anything I might have needed. Keep up the good work Voro.

What a truly amazing experience Ronnell was quick to respond and give me a clear answer and above all it was a person, and it was wonderful, actually talking to a live human being and getting a direct answer to a question I could not be more pleased with the amazing service I’ve gotten since I’ve been working with promoters!

I was able to resolve my dilemma with the help of Kai. After answering my main question he then elaborated on other doubts that I had or could have. I am grateful for his support, especially at midnight. (Scooter Repair Near Me) SFV.