Vospers - Approved Used Torquay Reviews 97

An excellent experience during my visit. Andy was especially helpful — knowledgeable, patient and genuinely supportive throughout the process. Thanks to his guidance, I was confident in my decision from my very first visit and first test drive. Outstanding service all round.

This is the second car purchased from Vospers, Torquay and again Susan Kennedy was so friendly and helpful in guiding us through the paperwork and various options available. There was no pressure to buy and the process was smooth and enjoyable. We have no hesitation in recommending Vospers Torquay.

I recently bought a car from Vospers in Torquay & received excellent service from Ethan, everything was explained fully and nothing was too much trouble, I have even received an email to make sure I am happy with everything. Highly recommended
Thank you

Ethan was a very professional and knowledgeable young man and has a friendly and amiable manner about him.
He wasn't ""desperate"" for a sale and made us feel at ease from the get go. Nothing was too much trouble for him and he answered all of our questions.
He is a credit to your company and deserves some recognition.

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

Great communication with Keith and he was very helpful and informative we are very pleased with our purchase and would highly recommend, there was no pressure to buy just a really friendly chat and all the information was genuine would definitely buy again off Vospers.

From the first time I saw my new car on the Vospers website my experience has been a very positive experience. Particular note for the Salesman Ethan Hancock who was very welcoming and helpful throughout the whole purchasing processes. All of my questions were answered and I felt confident that my new car was a good purchase. I will be recommending Vospers as a good place to get a new car.

We purchased a Vauxhall Crossland on the21st January 2026. The lady who handle the transaction was Susan Kennedy, we found her extremly pleasant, very helpful and understanding. She explained to us all of the various features of the car and arranged for a test drive. During our discussions with Susan she explained about various finances available to us. It was a very pleasant experience to to speak to Susan whose attitude was excellent and at no time put us under pressure to purchase the car. I would have no hesitation in recommending Vospers and especially Susan for her excellent service.

It was a very pleasant experience to deal with such a delightful lady, many many thanks Susan, well done.

Andy was so helpful with our car purchase, really kind and gave great advice, we will 100% use Andy and Vospers again!

Not my personal experience, but both my Dad & Son have recently brought cars from Torquay Vospers & I have accompanied both. Both were dealt with by Susan Kennedy who really is a super saleswoman! She listens to what you want, your budget & finds something within the Vospers South West group. She is friendly, polite & makes sure the whole buying process runs smoothly. 10/10 Susan!

Vospers have an exceptional service team with extremely good customer care. I would not choose anywhere else to look after my car. I have recently used vospers for my annual service and MOT. I usually deal with Jess who is the assistant service manager. She provides excellent customer support and I cannot fault her in any. However she was on holiday this week and her assistant Rob Weedon provided me with the same excellent service. Nothing was too much trouble. I can highly recommend Vospers and their team

My mum bought an EcoSport 2 months ago from Keith Dainton at Vospers Torquay. We live in Essex and she thought she was doing the right thing buying a car from Devon with low mileage. Was fully assured we would be able to take to a local ‘Ford approved garage’ if any issues were to arise.

The car was sold as ‘immaculate condition’. Once we got home noticed damage to the roof. Reached out to Keith, he acknowledged and apologied that this should’ve been picked up on inspection.

Keith repeatedly asked us to go back to Devon for their garage to carry out the works. I informed him this was ludicrous as it is a 4.1/2 hour journey, particularly as my mum is reaching 70 years of age and we were assured on purchase, if any issues were to arise we could take it to a local Ford approved garage.
With a long winded back and forth, we were eventually told to go to a garage an hours drive from our house. They provided a quote to Vosper, to which Keith informed us was ‘far too high’.

2 weeks ago I asked Keith to escalate this matter to his regional manager. To date I have heard nothing, even though I followed up with Keith last week and asked for an update. Still.Nothing.

TWO MONTHS DOWN THE LINE AND THIS IS STILL AN ONGOING ISSUE.

I am beyond disappointed with the lack of communication and lack of customer service provided after purchase.

With all this in mind, I would not recommend this car dealership to anyone.

Well looked after by Susan who helped my wife and I to choose the car that was right for us.

Purchased a car from Keith Dainton of Vospers Torquay. Absolutely fantastic service.Very easy to deal with and a really nice genuine person.Highly recommended
5 Stars all the way.

Andy dealt with my purchase in a friendly and professional manner. Everything was as agreed and on time. Would highly recommend.

Ethan, at vospers torquay was very helpful in organising the purchase of our new car. As we were dealing with the disposal of our previous car at vospers exeter, Ethan made the process nice and simple. We were very happy with our new car, nothing was too much trouble.

I had a product recall for a cambelt issue with my Peugeot 308. 3 weeks later, my wife broke down. The car went dead and breakdown diagnosed a cam belt related issue. They took it to Vospers, Torquay and after an initial difficult conversation with them, the rest is history...........they were brilliant and took the issue to Peugeot, France and Jessica and Rob kept us in the loop what was going on. The timing belt had snapped and in the end, the works cost £4100 but this was all covered by Peugeot. A massive thanks from us and I did drop off a chocolate cake for all the service team to enjoy on Monday! Thanks again!

Great service, no pushy salesman just helpful and informative.

Ethan Hancock, was brilliant and made choosing the right car a pleasant experience. Everything went really smoothly and I didn’t have any pressure put on me at any time. Ethan even replied and set up appointments for viewings and test drives on his day off or out of hours which I really appreciated. I just want to say a big thank you.