VR Speed Factory Reviews 731

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible customer service.email support more like garbage chatbot support. Phone support Won’t answer after the run around game you end up with a prompt telling you to leave ur name and phone number t... See more

Rated 5 out of 5 stars

Affordable performance parts and upgrades... what more can you ask for? The customer service is great, the shipping is quick, packaging is amazing, and the quality of the parts is on top. I ordered a... See more

Rated 1 out of 5 stars

The provided bolts for my charge pipe did not fit the thread, causing them to get stuck several times until they eventually broke. When I contacted customer service to request a return, they informed... See more

Rated 5 out of 5 stars

VRSF is an incredible shop for performance parts and has excellent customer service! I highly recommend VR-Speed Factory for any of your project car needs! Everything came well-packaged and looks clea... See more

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3.3

Average

TrustScore 3.5 out of 5

731 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I spent weeks trying to receive $30…

I spent weeks trying to receive $30 gaskets, only for vrsf to email me the same response that didn’t help me at all. I emailed them about 7 times after they had lost the package. The first email told me it’ll take a couple of days then the next email told me 14 days. I had lost patience at this point and just asked for a refund as I would just buy oem ones that would only take a couple of days to arrive, only for them to email me back saying they can’t give me a refund for $30 gaskets even though they lost the package.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

VRSF High flow DP

I bought a High Flow DP for my b58, the car sounds amazing. Turbos spool noticeably faster and defiantly pulls a lot harder. You do however have to separately purchase a downpipe gasket for about $25

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

VRSF High Flow Upgraded Aluminum Intake…

VRSF High Flow Upgraded Aluminum Intake Inlet Kit N55 E Chassis 07-13 BMW 135i/335i/X1 E82/E88/E90/E91/E92/E93/E84

I needed to grind a hanger on this pipe to be able to bolt it on to the engine. Even after that, it has major fitment issues on connection to the turbo it is not tight and from another side to another pice of intake pipe also is not tight enough, a hole for screws which hold both pipe together also in wrong position about 1/4-1/2. Depends on all of it, and it needs to worry about some debris that can squeeze at the bad connections. Probably, I will put back stock pipe.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Upgrades for stage 2 tune

timely communication, Fast shipping, premium materials, competitive prices.
2016 BMW F15 X35i charge pipe, catless downpipe, Racing intercooler.
Buy with confidence.

February 11, 2024
Unprompted review
Rated 2 out of 5 stars

Terrible people

Terrible customer service. Its been 3 months and I still havent received a refund. Being fed with lies everytime I email them. Big company yet acting no better than scammers.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Part required

I ordered a critical part for a charge pipe repair and received it promptly and well packaged. Very satisfied. Thank you.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

You can 100% trust VRSF

This is my second time buying from VRSF. This time I installed the VRSF Track Limited Racing Downpipes on my 2008 335i N54, they fit perfect with all the correct hardware. It sounds the same as stock but a little bit rougher on the cold start. Also pretty quick shipping.

September 2, 2023
Unprompted review

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