VR Speed Factory Reviews 731

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible customer service.email support more like garbage chatbot support. Phone support Won’t answer after the run around game you end up with a prompt telling you to leave ur name and phone number t... See more

Rated 5 out of 5 stars

Affordable performance parts and upgrades... what more can you ask for? The customer service is great, the shipping is quick, packaging is amazing, and the quality of the parts is on top. I ordered a... See more

Rated 1 out of 5 stars

The provided bolts for my charge pipe did not fit the thread, causing them to get stuck several times until they eventually broke. When I contacted customer service to request a return, they informed... See more

Rated 5 out of 5 stars

VRSF is an incredible shop for performance parts and has excellent customer service! I highly recommend VR-Speed Factory for any of your project car needs! Everything came well-packaged and looks clea... See more

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3.3

Average

TrustScore 3.5 out of 5

731 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible

Customer service is horrible it’s been a month and a half and still no refund on a $300 downpipe

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

VRSF is the best

Product arrived 2 days before the original estimation date, and arrived in high-quality and safe packaging. This company is also highly active in BMW community forums and I've heard nothing but amazing things from friends who have ordered parts from them or had to go through customer service.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

My item came in right on time

My item came in right on time, it was packaged well and in superb condition no scratches, dents or damages this was my first purchase from this company and I am delighted I will definitely recommend and buy again

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

They Gave me the best experience

They Gave me the best experience I’ve had buying anything for my vehicle. They helped me understand what i wanted to purchase and what to expect. Their products are great! Work as expected and in my case better then expected! They shipped everything right away and the prices are far better than anyone else’s for the same parts and their fit and finish was excellent! Amazing quality and workmanship. I highly recommend giving them a call for your upgrade needs for your bmw! Ive already planned on purchasing everything else they have to make my 535i even faster and more fun to drive! You Just cant go wrong with VRSF!!

December 21, 2022
Unprompted review

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