VWFS Rent-a-Car - Aldershot Reviews 

363
TrustScore 5 out of 5

5.0

Garland Motor Group SKODA Aldershot, 15 Blackwater Way, Ash Road, GU12 4DN Aldershot, Hampshire, GB


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Rated 5 out of 5 stars

Although the type of car was not big enough for my needs, I was grateful there was a hatchback, at least, that was eventually available at short notice due to my car deciding to break down the week... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience from VWFS rent a car - Aldershot and very friendly & accommodating staffs esp Ezrah. Million thanks for your patience. Quick&easy bookings too. Excellent car performan... See more

Company replied

Rated 5 out of 5 stars

Great service from Israr. Booking is easy and you are guaranteed the car you book unlike most other rental companies. We had the 7 seater Kodiaq and there was plenty of room for 4 adults and 2 car se... See more

Company replied

Rated 5 out of 5 stars

We keep coming back, mostly because of the excellent customer service from Israr, as well as the customer focus with the rental process. It's hassle-free and everything you wished a car rental company... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Garland Motor Group SKODA Aldershot, 15 Blackwater Way, Ash Road, GU12 4DN, Aldershot, Hampshire, United Kingdom

  • 01252 311818

5.0

Excellent

TrustScore 5 out of 5

363 reviews

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5.0

All reviews

(363)

862 reviews in the last 12 months

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Rated 5 out of 5 stars

3rd time renting

Rented again for the third time and same as the other times Israr was efficient, really good and this time he even arranged our vignettes (for driving in France) Thanks again for super service.

September 16, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Exceptional service with very…

Exceptional service with very competitive prices. The car rental manager (Israr) was a gentleman to deal with. Would highly recommend them.

September 27, 2023
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Reply from VWFS Rent-a-Car - Aldershot

Thanks for leaving a review.

Rated 5 out of 5 stars

Absolutely stunning service

Absolutely stunning service. We arranged our car hire from New Zealand with total ease. We will certainly recommend the company and service to others. Thank you very much.

September 29, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

This is the second time I have rented…

This is the second time I have rented from here. Exceptional... Israr does it yet again so thank you for making things so easy and nothing a problem.
Recommended and will certainly go back again.
Thank you.

September 18, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

The service was speedy and quick

The service was speedy and quick. Was fairly priced.

September 16, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

Thanks for taking the time to share your feedback, we're glad to hear that you had a positive experience.

Rated 5 out of 5 stars

Friendly professional service new car…

Friendly professional service new car made our trip to France easy with breakdown insurance and even arranged French LEZ sticker. Highly recommend

September 4, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

Everything needed for a great journey

Excellent service, friendly, professional, great value, the car was spotless, and had loads of features to make the journey easy.

What more do you need?

This was my first time using VWFS Aldershot and will be using them again in the future.

August 20, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

More than great

In this review I would thank Mr. Israr Ashraf,
I hope this letter finds you in good health and high spirits. I am writing to express my deepest gratitude for your exceptional kindness and outstanding service when you rented the car to me. Your professionalism and generosity made my experience truly remarkable.

From the moment I approached you with my request, you went above and beyond to ensure that my needs were met. Your willingness to accommodate my preferences and provide a suitable car for my requirements was truly commendable. Your attention to detail and thorough explanation of the rental process made me feel confident and at ease throughout the entire transaction.

Moreover, your genuine kindness and friendly demeanor made the experience even more enjoyable. Your warm and welcoming nature created a positive and comfortable atmosphere, and I truly appreciate the extra time you took to answer my questions and provide valuable recommendations.

The condition of the car was impeccable, a testament to your commitment to excellence. It was evident that you take great pride in your work and strive to deliver the highest quality service to your customers.

I want to express my heartfelt thanks for your exceptional service and for going the extra mile to ensure my satisfaction. Your dedication and professionalism have left a lasting impression on me, and I will not hesitate to recommend your services to family, friends, and colleagues who may require car rentals in the future.

Once again, thank you, Israr Ashraf, for your kindness, exceptional service, and the wonderful experience I had renting a car through you. I wish you continued success in your endeavors, and I am confident that your exemplary customer service will continue to bring joy and satisfaction to many others.

With sincerest appreciation,

Mohammed Almohammedali

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Good job, please don't stop.

I rented a car for the first time at the VWFS Rent-a-Car-Aldershot, and my family and I were so impressed by the efficiency of the customer service.
Not only was the price reasonable but the money we deposited was promptly refunded after returning the car undamaged.
I've been hiring cars for a while now, but this was impressive. Thank you for a good job.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Brand new car on a very reasonable price for the weekend. Excellent customer servixe from Mr Ijra. I will come back to them when I need one next.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Second time using this rental company. Car was immaculately presented and the staff were extremely helpful and friendly.

Will dfintely be using again for the 3rd time.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience in 2022 & 2023

Following an excellent experience in 2022, I rented the same Octavia this summer. Excellent runner and very fuel efficient. The previous hirer dropped their Apple tracker under the carpet, which we couldn't remove - but it meant my kids were able to track our travel across the UK!

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great experience - pricing good, service good, check in and out easy, staff helpful. Will use again and highly recommend

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Nation's best kept secret in car rentals

We keep coming back, mostly because of the excellent customer service from Israr, as well as the customer focus with the rental process. It's hassle-free and everything you wished a car rental company should be (a distinct contrast to those other big brand names). We hired a Skoda Karoq and did approximately 350 miles, that cost us £61 in fuel. Fantastic mpg and value for money. Super comfortable car. Wouldn't hesitate in renting again. See you in September!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to end

Excellent service from start to end. Kept me informed throughout the process. Would definitely hire from them again.

July 25, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Aldershot

Thank you.

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