VWFS Rent-a-Car - Birmingham Reviews 

217
TrustScore 5 out of 5

4.8

Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Raheel from start to finish. He was professional, friendly, and made the whole rental process smooth and hassle-free. The VW Passat was clean, comfortable, and drove perfectly.... See more

Company replied

Rated 5 out of 5 stars

Arrived before hire time, quick and easy completion, car came out nice n fresh car was 10/10 staff 10/10 and services was 10/10 would definitely hire again in future

Company replied

Rated 5 out of 5 stars

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us. Davina is very professional, courteous and very pleasant. Really quick service, very efficient a... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, United Kingdom

  • 0121 222 0603

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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4.8

All reviews

(217)

969 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Jacob at this…

Excellent service from Jacob at this branch from start to finish definitely will re-book again.

July 29, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Amazing car

Amazing car. Loved the experience and the AC is really good 👍🏾

July 25, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Raheel and Jacob have done amazing job…

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the process went smooth even after I retuned the key. Would definitely hire again in the near future!

July 24, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Whole process was 10/10

Arrived before hire time, quick and easy completion, car came out nice n fresh car was 10/10 staff 10/10 and services was 10/10 would definitely hire again in future

July 18, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Excellent service from Raheel from…

Excellent service from Raheel from start to finish. He was professional, friendly, and made the whole rental process smooth and hassle-free. The VW Passat was clean, comfortable, and drove perfectly. Highly recommended, and I'll definitely use them again. Thank you, Raheel!

July 16, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Jacob was fantastic and really good at…

Jacob was fantastic and really good at what he does so 5 stars from me.

July 11, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Jacob was amazing

Jacob was amazing. He went through every detail with us thoroughly, very polite and compassionate to us tourists. Thanks for the lovely experience

July 6, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

The go to for car hire

Friendly staff, great cars and competitive prices, Johnson’s are my go to.

June 6, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Very good company staffs very helpful .

Very good company staffs very helpful .

Regards jay

May 11, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Very good customer service and very…

Very good customer service and very fast and very good people and I would recommend everyone to come to volkswagen lawley middleway

May 6, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Raheel and yasir went above and beyond…

Raheel and yasir went above and beyond to look after me and provide me a hire car. Will definitely recommend and be using them again

April 8, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Taylor and her colleague Yasir looked…

Taylor and her colleague Yasir looked after me very well, efficient and a warm friendly service

April 3, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Great experience

Great experience! Was very well looked after by the lads at the rental department. Big shoutout out to Raheel and Yasir for their amazing and professional customer service, always a delight to rent from them! 👏🏼

March 10, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. Ive been renting with these guys for 3 years now. Top top service from all the guys

February 17, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Really quick and efficient service both…

Really quick and efficient service both picking up and handing back the car.

Car was excellent too.

January 19, 2026
Unprompted review
VWFS Rent-a-Car - Birmingham logo

Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Second rental and like the first

Second rental and like the first, no problems

January 15, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

excellent service and excellent car…

excellent service and excellent car also. the gentlemen in the rental department go out of their way to make sure you are happy and to me thats what its all about.

January 9, 2026
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Great pricing

Great pricing, great cars, Raheel was A1, made extending the hire really easy. Will use again.

November 20, 2025
Unprompted review
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Reply from VWFS Rent-a-Car - Birmingham

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Raheel provided a friendly experience!

Really enjoyed the vw arteon! Special shout out to raheel who provided an excellent experience, very friendly and answered any questions in great detail. Will definately be back!

October 27, 2025
Unprompted review
VWFS Rent-a-Car - Birmingham logo

Reply from VWFS Rent-a-Car - Birmingham

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Friendly service

Friendly service. Talk you through everything you need to know. Well kept cars, clean. Good value for money.

October 17, 2025
Unprompted review
VWFS Rent-a-Car - Birmingham logo

Reply from VWFS Rent-a-Car - Birmingham

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

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