VWFS Rent-a-Car - Bristol Reviews 

62
TrustScore 5 out of 5

4.8

Mon Motors Volkswagen Bristol, Pioneer Park, Whitby Road, BS4 3QB Bristol, Bristol City, GB


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See what reviewers are saying

Rated 5 out of 5 stars

VW came through again, booked the car and able to pick up and drop off. Process all very straightforward, quick and painless. Would definitely recommend John for his professionalism and service. Than... See more

Company replied

Rated 5 out of 5 stars

John went out of his way to ensure the car was available following some unforeseen challenges. Car was lovely and the best priced 7 seater car i could find in Bristol.

Company replied

Rated 5 out of 5 stars

Very quick and easy to reserve a car (a good selection and at very reasonable prices). Minimum time spent on admin during collection and drop off. Overall and excellent service from start to finish.

Company replied

Rated 5 out of 5 stars

Easy booking, responsive staff, superb road assistance, and the car condition is excellent Though a warning sign turned up when we started our journey, the assistance came fast and effective. We... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Mon Motors Volkswagen Bristol, Pioneer Park, Whitby Road, BS4 3QB, Bristol, Bristol City, United Kingdom

  • 0117 2033396

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

836 reviews in the last 12 months

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Rated 5 out of 5 stars

Unrivalled

Good specification of vehicle at the best rates available anywhere. Seamless transaction upon collection and drop off. I trust nothing changes as this inevitably will become very popular once word spreads to the masses.

April 11, 2023
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thanks for your review!

Rated 5 out of 5 stars

Fantastic Customer Service

Great experience recently with John at Bristol. Had so much trouble with other companies, it was a very simple process, and I will back to use again. If only all rental companies were this helpful.

February 22, 2023
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thanks!

Rated 5 out of 5 stars

We were really lucky to get a car at…

We were really lucky to get a car at short notice and the customer service was great. The website is not great as I did try to use this first and had to wait to ring the next day.

February 7, 2023
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thanks!

Rated 5 out of 5 stars

This was my first tine renting with…

This was my first tine renting with VWFS and I found it to be an easy and effortless experience. I did all the paperwork and payments online so I could walk in to finish up the paperwork and drive away.

The staff were great, I had a lovely chat about the recent snow and ice while we went the paperwork and deposit payment. Same with the return of the car tbh. Quick, professional and friendly 🙂

I had the Tiguan, a lovely car. My first time in an automatic with self drive cruse control, lane and distance sensors... most of the time all I had to do was steer the car. It made motorway and variable speed areas easy on the legs and feet.

December 24, 2022
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thanks!

Rated 5 out of 5 stars

Great cars with a service above the competition

This is my 4th experience with VW rental in Bristol, and I definitely recommend them. They provide great cars in lovely conditions at a competitive price. Great team too, very customer oriented: thank you John !

January 31, 2022
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thanks Pierre we're glad you enjoyed the car.

Rated 5 out of 5 stars

Excellent service

Excellent service, v. Efficient & helpful, going above and beyond expectation - will definitely come back again. Many thanks to Anton and Jon

August 12, 2021
Unprompted review
VWFS Rent-a-Car - Bristol logo

Reply from VWFS Rent-a-Car - Bristol

Thank you Billy!

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