VWFS Rent-a-Car - Cambridge Reviews 

Excellent rental experience. Sunil very helpful throughout, absolutely no hard sell of add ons etc. Car you reserve is the car you receive not a car similar to as with other rental firms. Very reasonably rental and likewise unlike others they only rent a car if they physically have it available. Car was in great condition. Very happily recommend and would use in the future.

Rave Reviews! Brilliant, honest service from start to finish. I rented 3 VW ID3s for my wedding. From the very start the Rental Manager Sunil went above and beyond to accommodate my fairly demanding asks - he secured an extra ID3 from another dealership (only 2 were actually available for rental, he added the 3rd specially), let me add additional drivers even on the day of collection and talked me through the paperwork so I could minimise the hassle for my guests that were collecting/driving the cars. Unfortunately we had a fault with one car that meant it needed towing away, even then the AA coverage and customer service was so quick and flexible that it all got resolved within 2 hours. Then drop off was absolutely seamless. A great experience and strong value.

We have rented a car on two occasions thus far, and have been very pleased with the customer service, quality of the vehicles and value for money. Loyal customer now, we highly recommend!

It was such a positive experience renting a car through Sunil at Vindis Cambridge. He was friendly and helpful and quick to respond to any questions we had. The car we rented was basically brand new (had only done 300 miles) and was perfect for us. Would highly recommend.

Great, smooth and helpful customer service, from booking, to pick-up, to return. Very decent car, the ID.3, provided at a reasonable rental price - gave us opportunity to experience driving and using such an EV, for over a week.

Professional and great prices and great quality cars and staff are amazing and helpful I’ll be seeing you again next month

Reasonable pricing for vehicle hire. Car in great condition and manager Sunil was very reasonble with return time. No add-on charges, no pushing of unnecessary insurance and so forth. Sunil is great at what he does and reassuring if you're not sure about certain things. Would recommend.

It is the third time that I rent a car here, Sunil is a good professional, he does his job in an effective, easy and fast way. Highly recommended dealer, I will definitely repeat.

Easy to hire and the check-in and check-out process was simple and convenient.

Excellent experience! Rented twice now and no issues at all. Smooth process.

Excellent service, delivered and collected locally. Clean car, no issues and courteous customer service

Car clean, worked well
Disappointing that the £500 deposit was charged on day of collection, which is entirely fair, but more than 48 hours after return, no sign if it. C
Clearly staff more keen to take than to return money.
I was told ok to go, deposit would be automatically refunded to me, no timeframe given.
Still waiting.
Why?

Excellent service and customer experience.

Good service from VWFS. They offered me a car in good condition, low mileage and excellent performance.

Hired a VW Tiguan for the day for a business trip. The car was very nice, felt brand new. Service was excellent, picking up/dropping off was quick and hassle free. Will be using this service for any future business trips.

Soony was very helpful and gave a very good service, was very kind and pleasant.
The car was " literally superb"
Very clean and was well maintained- actually was brend new.
Very fair price- good value!
Thank you soony

Absolutely wonderful service. Sunil was extremely professional and thorough. Car was spotless and it gave us no problem at all. We would highly recommend VWFS

This is my second time with VFS and it’s unlikely I go anywhere else in the future. Sunil at the Cambridge branch was extremely friendly and helpful. Outstanding customer service, very well priced and brand new vehicles. Can’t ask for more.