VWFS Rent-a-Car - Derby Reviews 

The van is a brand new one which is perfect for moving home.

It is highly recommended except one thing I forgot to ask when returning it about the refund of deposit, please let me know when it will be refunded.

Needed to hire a van for work for 2 weekends on the trot after my car broke down. Initially booked one online through a different company only for them to ring & say they hadn't got one for a week. Tried several others from a Google search with no luck until I tried VWFS. Simple process to book online & saved me £90 compared to that first booking. Tom was very friendly & the van I had only had 8 miles on the clock. I won't be going anywhere else to hire a van in the future.

The service was quick. The car was very comfortable and clean. Needs new wipers however it was very cost effective and hardly used any fuel

Tom was really helpful, van was excellent, good price and service would use again thanks
Rich Byrne

Excellent company to use for van hire. Van was as described and whole process from start to finish was very straight forward. Would definitely use again.

Top van hire from Derby. Easy booking, simple pickup - van was ready to go for me when arrived as planned.

From the minute I walked in till the time I left (which wasn’t long) with my hire van, the service was fantastic. Very professional and the van was fantastic!!

I have just hired a van on 20th October 2022, very easy process. The van was ready for me when I arrived no delay with the admin process, very good Customer Service, by Tom.
Lovely van to drive and value for money. I would have no hesitation in recommending VWFS Rent-a Car.

I arranged to hire a van from VWFS and it went through smoothly. When I went to collect the van at the appointed time it was ready. The usual checks were carried out which didn't take too long. The van was clean and tidy and easy to drive. Overall, very pleased with the efficient customer service.

This company was just fantastic. They kept me updated and went out of their way to help. Very well priced and one of the best rental car companies I have ever dealt with

Very good car rental experience. A clean, functional, Polo car that we could pick up near Derby Station. Helpful staff.

Everything was easy to set up.
Service was great .vehicle was awesome. Vw multivan.

Functional and clean car. Friendly staff with quick service. Location was easy to find and well located. Close to train station and highway. I would rent here again.

Our van was clean and in very good condition.
Pick=up and return were both simple and hassle-free.
Excellent service - highly recommended.

Hire for a birthday present. Booked online then followed up in person. Staff were helpful and friendly on pick up. Showed us around the car and gave us time to check things for ourselves. Car drove great, return was easy

An excellent, efficient and friendly service. The vehicle which I rented rented (MWB VW Crafter) had low mileage and was well presented.

Excellent customer service saj and Tom very welcoming easy and quick to get me sorted with what I needed

I booked a 3 day car hire. The price was very competititive compared to others. Very helpful and pleasant staff at collection and drop off. The car was in very good order. I will degfinitiely use them again and recommend them. My only other feedback would be that it would be good if you could take America Express as a peyment / deposit method. Many thanks

Excellent service from initial phone call with Shaj to collection of the car. Purpose was to have a car for my daughter & son in law over from Dubai for 2 weeks. Excellent car VW Passat estate & would recommend company ... many thanks howard

Great customer service from Saj at Derby Parkway VW.
The minibus was clean & tidy, with plenty of room for everyone & our luggage.
Only a few niggles really. The rear seats could have been a bit more comfortable though, but maybe that's due to the fact our cars have a comfort mode for the suspension ! The Booking & returns process was easy. We used our own Apple Maps (others are available) it connected & worked perfectly with the minibus' infotainment system.
We will definitely book again.