VWFS Rent-a-Car - Glasgow Reviews 

221
TrustScore 4.5 out of 5

4.5

Henrys SKODA Glasgow, 151 Kyle Street, G4 0DS Glasgow, Glasgow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time using vwfs Skoda to hire a car.. process of booking online was straightforward. The service from the shop floor was top class and the car for hire was pristine (wish i could have kept it lo... See more

Company replied

Rated 5 out of 5 stars

Zoe was excellent in assisting me and a few fellow Americans into an automatic vehicle of luxury. As for Scotland, what a place! Sun, sea and a few tinnies, god bless America and god bless Scotland.... See more

Company replied

Rated 5 out of 5 stars

Quick and attentive service provided by Connor. He made the process simple, answered our questions and got us on our way promptly. During our trip we had an accident involving another vehicle and w... See more

Company replied

Rated 5 out of 5 stars

Me and my wife rented a car from VWFS Glasgow in September during the 10 days we were in Scotland. We were blown away by how great our experience was with them! Staff were super lovely and helpful, th... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Henrys SKODA Glasgow, 151 Kyle Street, G4 0DS, Glasgow, Glasgow, United Kingdom

  • 0141 552 9000

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(221)

846 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff and smooth processes

Erin was very helpful in letting us know what are the required documents beforehand, considering some reviews on Google indicated issues with accepted documents. Everything else was extremely smooth and quick, and the car was also in excellent condition. Will rent again next time.

May 23, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Great to hear, thank you Ruien!

Rated 5 out of 5 stars

Brilliant!

Brilliant - everything was very easy, car was great - will definitely use again

May 21, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thank you for your feedback :)

Rated 5 out of 5 stars

Absolutely spot on.

Absolutely spot on.
A short walk from the Bus Station, express bus from Glasgow airport.
As soon as we arrived to pick up our Car, we were met straight away, and with a minimum amount of red tape and form filling we were on our way.
The Car was great, spotlessly clean and ready ti go.
Thank you Henry's Cars for helping to make a stress free trip to Scotland.

May 20, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thank you for leaving a review, we're glad to hear you had a great experience!

Rated 5 out of 5 stars

very good and convenient

very good and convenient! take only short time to get the car. The car was clean with reasonable price.

April 16, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks June! :)

Rated 5 out of 5 stars

Flawless

Flawless. Very happy.

April 1, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thank you Craig! :)

Rated 5 out of 5 stars

Excellent rental for the price

Renting was very easy to do over their website. The staff were very friendly and renting was a breeze. The rate is very competitive, but as a trade-off, the deposit is almost 2x the market average. The car that I rented wasn't available, but I was upgraded to the next class with no extra charge. All in all I'm very satisfied and would go for VWFS for my next rental.

March 28, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

That's great to hear thanks for the review!

Rated 5 out of 5 stars

Car not available for hire but free…

Car not available for hire but free upgrade to next class with no additional cost. Process was seamless with admin and all controls explained and plenty time to get familiar with car. Staff were excellent and cost very competitive. Would definitely recommend!!

March 21, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks Gerry, that's great to know!

Rated 5 out of 5 stars

All cars are new and under 10000kms

All cars are new and under 10000kms, very good service and instant response. It's my second time taking a car with them. I always recommend this vfs to my friends.

March 16, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks for your feedback, it's much appreciated! :)

Rated 5 out of 5 stars

Excellent

Collecting the vehicle was very quick, as was returning it and the staff were very friendly. I ended up getting a free upgrade because the car
I'd actually booked was unavailable. The car I was given was very nice and clean. Would definitely recommend Henry's/VWFS.

March 12, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks Andrew!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Booking to collection first class.
Asked if could extend the vehicle as required for longer than we thought and Erin could not have been anymore helpful. Would definitely recommend and use again.

March 7, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks Martin!

Rated 5 out of 5 stars

Erin at Glasgow, great help

Hired a car when my car was off the road due to accident. Erin at the Glasgow office was so helpful and made it easy to arrange and get us back on the road
Would return if i needed another hired car
First Class Service and reasonable prices
And Also impressed with the Skoda replacement

February 22, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks Beth, that's great!

Rated 5 out of 5 stars

The staff at the Glasgow site were…

The staff at the Glasgow site were great to deal with very helpful and easy to deal with prices were reasonable also

February 2, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks James, we're glad you loved our Glasgow location!

Rated 5 out of 5 stars

Great service

Great service, great prices, friendly staff, excellent

January 15, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks for the review, Calum!

Rated 5 out of 5 stars

Couldn't fault a thing

Erin was so helpful and we were very pleased with the vehicle, service, return process and prompt return of deposit.
Would definitely use VWFS Rent-a-Car when next in Glasgow.

January 10, 2022
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Thanks Diane for the feedback!

Rated 4 out of 5 stars

Good rental option for longer trips

Good rental option for longer trips. We’ve hired a car for 5 days from Henry Skoda. Booked a Fabia but we got VW - Polo. Car was clean and in very good condition. Had no issues whatsoever with our rental. Pick-up process took a bit longer then usual, but it was smooth.

It’s inside the Henry Skoda!

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect car rental experience

Perfect car rental experience. Have rented many cars over the years but VW car rental from Henry Bros beats the lot of them hands down.
What you book is what you get.
Would highly recommend.

December 30, 2021
Unprompted review
Rated 4 out of 5 stars

Erin was great to deal with

Had a couple of issues initially. However they were very good at solving the problem and as a result it was a great rental.

December 18, 2021
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

We're pleased to hear you enjoyed your rental, thank you Nigel!

Rated 5 out of 5 stars

Far more civilised than the airport

This is how car hire should be. Competitive prices. No nonsense extra insurance. The car that I booked was what I got. A much better service than the cowboys I've experienced near the airport.

December 7, 2021
Unprompted review
VWFS Rent-a-Car - Glasgow logo

Reply from VWFS Rent-a-Car - Glasgow

Hi Pat, thanks for the great review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look