VWFS Rent-a-Car - Leeds Reviews 

146
TrustScore 5 out of 5

4.8

D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

Claire provided an excellent vehicle hire service—professional, reliable, and very easy to deal with. She was friendly, approachable, and always quick to respond, making the whole process stress-free.... See more

Company replied

Rated 5 out of 5 stars

Abdul was brilliant! Smooth handover, professional and very friendly and honest. Quick process and very competitive. Also like that you are guaranteed the car you book, whether that be fabia, scala, O... See more

Rated 5 out of 5 stars

Great service start to finish. Decent car too. Small issue with sensor on windscreen fluid as kept telling it’s ostensibly empty despite refilling but really no big deal really. they understood it’s a... See more

Company replied

Rated 5 out of 5 stars

I booked a car over the phone and collected it from Clare at the desk she was very kind she made everything easy and simple. The car was nice and affordable.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • D. M. Keith SKODA Leeds, Thwaite Gate, LS10 1DY, Leeds, West Yorkshire, United Kingdom

  • 0113 2771777

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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4.8

All reviews

(146)

836 reviews in the last 12 months

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Rated 2 out of 5 stars

Car smelt of cigarettes

The car I hired had only 297 miles on the clock when I picked it up yet it smelt very strongly of cigarette smoke. As a non smoker this made journey very unpleasant and my clothes and hair smelt terrible when I finished my 175 mile journey. I contacted VWFS via email to complain but have not received a reply yet. Will not use again

January 5, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Dear Joanne, We apologise that our services didn’t meet expectations. We always aim to deliver a great experience and high standards. Thank you for taking the time to bring this to our attention. We will use the feedback to ensure this doesn’t happen again.

Rated 5 out of 5 stars

First Class service

First Class. Would certainly use again and would recommend to family and friends without hesitation.

October 12, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Expert handling of Skoda car hire appreciated.

An unexpected fault with my Skoda Fabia led me to approach D M Keith and Shairaz Saleem organised a four-day loan of a Skoda Kamiq to tide me over. He explained very clearly everything about the hire and send details of the agreement to my email address as we went through it. I found his manner exact and reassuring as I have not hired a car before. He carefully demonstrated how the Kamiq works - it is not started with a key - and explained the level of petrol that would have to be replaced and |I felt confident to drive it. When I freturned the car four days later he was courteous and qick to go through the paperwork and inspection of the car. I commend his high level of service

September 28, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

We needed a hire car for 5 days while…

We needed a hire car for 5 days while my girlfriend was away wi to our car. Found Rent-a-Car online and booked within minutes. Great service at a great price, will definitely use again!!

September 24, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Faultless

Faultless. Great to deal with, good quality cars. Will use again and recommend to anyone looking for a hire car.

August 17, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Great experience with them

Great experience with them. Offered competitive rates for a the car and had cars in spite of me turning upto them with out any prior booking.
The car that was given was very clean and well maintained. Shairaz - their representative - was easy going and helped through the process of renting and returning the card without any hassles and very quickly. Overall great experience - would definitely recommend. I am definitely renting via them again.

September 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Excellent Friendly service at pick up…

Excellent Friendly service at pick up and drop off. Slight concern at a warning on dash, but quickly fixed by the AA at my home. Excellent value for money, would definitely recommend to all family and friends.

September 10, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

I hired rental car Skoda fabia from…

I hired rental car Skoda fabia from Leeds branch for 3 days. The rental prices are so much cheaper than enterprise and Arnold Clark, I would continue to rent from them as my budget is limited. The only thing is the deposit amount is quite high as compared to others. Overall, It was easy and smooth process. Shout out to the manager Shairaz who was quite helpful overall with the process.

September 2, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful on pickup and return.
Everything was first class.
Lovely car to drive.
Will use again

September 1, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

5 Stars to the Rental Team

Brilliant service from Shiraz (rental representative). He recommended us the perfect car for our journey whilst also helping us to sort everything out overseas. The car itself was in first class condition. We would highly recommend SKODA rental, due to their professionalism and expert knowledge of everything we needed to know. Many thanks.

August 31, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Five star service from Skoda rental

First class service from Shiraz (rental rep)
He took his time and explained everything clearly regarding car paperwork,deposit,extras and then the controls of the car too
Vehicle was clean and nearly new and was a pleasure to drive
Skoda has really upped their game in car game
Definitely gives the other premium brands a run for the money 👌👌. . ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

August 27, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks!

Rated 5 out of 5 stars

Unbeatable price

Unbeatable price. Free upgrade. Very helpful staff. Quick and easy process. I will not go anywhere else.

August 20, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks for your review!

Rated 5 out of 5 stars

Great service from Shairaz in Leeds

Great service from Shairaz in Leeds . Easy check in and out . Good car and rates . Will use again many thanks

August 19, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks for your review!

Rated 5 out of 5 stars

Very easy to book and pickup everything…

Very easy to book and pickup everything explained about the hire. Price was the best around compared to other main hire companies. Would use again when in the UK. Thanks

August 13, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks Mark! :)

Rated 5 out of 5 stars

Service as it should be.

Highly recommend using Keith's. Very competitive hire rates v Enterprise & Europcar. No hassle pickup or drop off. Good service throughout even when I wanted 2 extend the hire three times. Shairaz is a credit to the company and couldnt have been more helpful. Vehicle first class. Would definitely use again.

August 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks! :)

Rated 5 out of 5 stars

i found them very professional and…

i found them very professional and pleasant to deal with , and by far the cheapest. I had occasion to take the first car i hired back as a warning light came on , A car was waiting for me when i arrived and i was fully reimbursed for the fuel i had put in the first car. After this experience i wont be hiring a car from anywhere else, Thanks to Shairaz and Charlotte from service, Gary W.

August 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Leeds

Thanks! :)

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