VWFS Rent-a-Car - Milton Keynes Reviews 

Service was great and Debbie and Ryan were very helpful. Car was well presented and worked just as it should

Great experience. Very friendly staff, great car.

Deborah was friendly and professional throughout. The car was amazing and really made my travelling more comfortable and enjoyable. I would highly recommend. Thank you 😊

I recently had an exceptional car hire experience that I can't help but rave about. From the effortless online booking process to the immaculate condition of the car upon pickup, every detail was meticulously handled.

The car itself ran like a dream, offering a smooth and comfortable ride throughout my rental period. The modern features added a touch of convenience and luxury to the journey.

What truly stood out was the exceptional customer service. Deborah was friendly & professional, just how it should be. Returning the car was a breeze, wrapping up my experience on a high note.

In summary, VWFS Car Hire at Milton Keynes surpassed my expectations in every way. If you're looking for a hassle-free and remarkable car rental experience, I wholeheartedly recommend giving them a try.

Excellent service with a great car. Was quick and easy for hand over and return, no hassle and the cheapest best car rental around! Deborah was amazing and great with helping, even showed all the features of the car and tips to help save fuel etc. Will definitely be using again when needed.

Care hire for my trip to France was simple to set up and I knew what car I would get other hire companies would not guarantee the make or model until the pick up.

Service with smile and so friendly so helpful just keep up the good work

Prompt service, admin takes less than grabbing a cup of coffee, front desk staff are friendly and helpful with customer requests. This is my second rental and wouldn’t hesitate to return for more

Great car, competitive prices, awesome experience! Shout out to Debbie James for a top-notch service! My minor comment is to improve the parking bay situation for customer pickup/return.

Fantastic experience every time.

You get the car you ordered and the process is seamless.

Particular shout out to Debbie James at Marshall VW Milton Keynes.

Excellent experience with Debs , would highly recommend .

We had a great experience with VWFS rent-a-car with Deborah at Marshalls MK. We got a great car and great friendly service. We will definitely use this service again.

Very friendly staff (Deborah). Helped with every functions of car and even with the cheap charging app. The car was very good. Bit disappointed with the range which we mentioned to her at the end. Also it’s been a week and I haven’t got my deposit back.

If solving these issues, definitely renting again.

Deborah made the tedious (but necessary) paperwork a breeze.
Professional, helpful, car was in decent condition, definitely recommend it.

The staff in Milton Keynes were very helpful, Renting a SUV made it so easy !
Thank you Deborah James !

My requirements could probably not have been more simple, but I was made to feel that my short term car hire was the most important piece of business ever.

Debbie is a credit to your organisation, welcoming and friendly, yet totally professional and very efficient.

Thank you

The staff at the rent-a-car were great. Very efficient, courteous and professional.

I didn't give five stars only because I truly hated certain aspects of the ID3 car that I hired (which is not entirely their fault but partially was). Like the car would only charge to 181 miles and then stopped charging. Why? Could this have been fixed first? The heated steering wheel always came on when starting. Why? Could this have been fixed first? And then there's the incredulously dangerous lane keep assist.... well we won't go there. Suffice it to say I nearly killed a cyclist.

Debs made the whole process seamless from start to finish. Will use again

Deborah James, Thank you so much for your fantastic service, you are amazing. Price is good and cars is new and process was nice and easy and fun, no faults at all.
Will come back 100%

This was my first experience in renting an EV. Brilliant car and excellent pick-up service with Debbie. The return was less pleasant. Debbie had left for the afternoon and I eventually had to involve the Head of Business, Paul. At pickup I made a pre-authorisation of GBP500 in accordance with paragraph 4 of the rental arrangements. Rather than the amount being 'on hold' as stated, it was fully charged to my credit card. Since I was returning to Australia the following day, I needed to get assurance that the debit was going to be reversed. I received written assurance to that effect, and it was duly received, though I lost money due to different exchange rates.

Renters also need to be made aware that it can take many hours to charge the vehicle with most public chargers being only 7kWh with a battery capacity of 58kWh. Overnight charging is the most efficient solution, and this is not always possible for leisure renters.

I was offered a demonstration of the charging process but declined as my daughter owns a Tesla. There are some quirks where the cable will not release after charging. I resolved this by checking an online forum. However, it may be useful for Marshalls to provide a simple cheat sheet to assist renters.