We hired a car from Nottingham Volkswagen whilst ours was off the road. It was a very smooth and stressless process. The car was exceptionally clean and comfortable. Ben was a great help in getting u... See more
Location
Switch locationVertu Volkswagen Nottingham, 180 Loughborough Road, NG2 7JB West Bridgford, England, GB
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Had a rental from Ben when my car was in the workshop and he explained everything clearly, was very friendly and approachable and couldn’t have been more helpful than he was. Definitely a credit to V... See more
Company replied
Extremely good experience dealing with Evie from start to finish. Couldn’t recommend using VW rent an car enough!
Company replied
We hired a VW ID3 from VWFS. The online booking system was straight forward. I booked the car on the previous Saturday afternoon. On arrival, Ben was very helpful and sorted all the paperwork out. He... See more
Company replied
Company details
Written by the company
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contact info
Vertu Volkswagen Nottingham, 180 Loughborough Road, NG2 7JB, West Bridgford, England, United Kingdom
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Great service
Ben the Rental manger at VW was extremely helpful when I needed help with my car. I had to deal with the service department as there was an issue with my car and he went out of his way to help me and get me a rental car while mine was getting fixed. His been very helpful and I appreciate the service.

Reply from VWFS Rent-a-Car - Nottingham
Thank you Ben.
Thank you Ben.
The whole experience has been excellent. We would definitely recommend you.
Kind Regards,
Richard

Reply from VWFS Rent-a-Car - Nottingham
Ben and the team provided me with great…
Ben and the team provided me with great service recently when my car was in for service. Everything was clear and simple and I’ll be back next time.
Thanks again.
Sam

Reply from VWFS Rent-a-Car - Nottingham
Friendly welcome and the car was ready…
Friendly welcome and the car was ready & waiting, took no more than 5 mins to complete the booking out process. Simple & hassle free, would definitely use the service again.

Reply from VWFS Rent-a-Car - Nottingham
Fantastic service
Fantastic service, Ben managed to provide me with a car at very short notice while mine was temporarily out of action.

Reply from VWFS Rent-a-Car - Nottingham
I hired a car
I hired a car, a guy called Ben helped me out. He was fantastic. I broke down and he was so quick to get me back on the road again.

Reply from VWFS Rent-a-Car - Nottingham
Ben and the team were fabulous
Ben and the team were fabulous. Quickly provided us with a vehicle whilst our car was looked at by the service team.

Reply from VWFS Rent-a-Car - Nottingham
Amazing team run by Ben fortheringham…
Amazing team run by Ben fortheringham these guys went above and beyond to get me a vehicle suitable for my needs and delivered to my home address within an hour. Thank you guys much appreciated.Rich astle

Reply from VWFS Rent-a-Car - Nottingham
I got an upgrade at no extra cost to a…
I got an upgrade at no extra cost to a bigger car which was so comfortable .highly recommend VWFS Rent-a-car.very efficient and quality service.

Reply from VWFS Rent-a-Car - Nottingham
George - Rental Gental-man 5*
George the rental manager has some amazing knowledge on the car rental business and made us feel so at ease. There was a problem with the car we originally booked but George gave us another solution which worked out better for us. If I could give 6 stars I would

Reply from VWFS Rent-a-Car - Nottingham
Excellent service
Excellent service. George is very helpful and is doing s amazing job.

Reply from VWFS Rent-a-Car - Nottingham
Great service and the car was a joy to…
Great service and the car was a joy to drive.

Reply from VWFS Rent-a-Car - Nottingham

Reply from VWFS Rent-a-Car - Nottingham
Great service provided by George
Great service provided by George. I would use again and highly recommend.

Reply from VWFS Rent-a-Car - Nottingham
This is my second time now hiring a car…
This is my second time now hiring a car from VWFS Rent-a-car and I have to say George is more than helpful, after my car breaking down I was desperate for a car the day I called him and he did not disappoint.
George is very understanding and professional and would recommend this company to anyone in need of a hire car.

Reply from VWFS Rent-a-Car - Nottingham
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