VWFS Rent-a-Car - Preston Reviews 

65
TrustScore 5 out of 5

4.8

Simpson SKODA Preston, Admiral Way, PR2 2TY Preston, Ashton-on-Ribble, GB


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Rated 5 out of 5 stars

What a great program. This is the third time I’ve used the VWFS rental program for my holiday to the UK from America. I pay one third the price compared to renting a car at the airport. Will always re... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Needed a car at very short notice, to travel abroad, and this was the only company that could supply me with exactly, what I required. I booked online, in the evening and the perfec... See more

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Rated 5 out of 5 stars

2nd time I've rented from here and yet again the service was excellent. Prompt service for collecting and drop off. Lovely clean car and you get the car you book, not 'or something similar' like most... See more

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Rated 5 out of 5 stars

VERY COMPETITIVE RICE, GREAT CUSTOMER SERVICE, CAR ARE DELIGHT TO HANDLE AND VERY ECONOMICAL ON PETROL AND EVEN PICKED UP CAR FROM MY HO,E ADDRESS WHISLT I WAS AWAY. NICE PREMISES IN PRESTON AND... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Simpson SKODA Preston, Admiral Way, PR2 2TY, Preston, Ashton-on-Ribble, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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4.8

All reviews

(65)

930 reviews in the last 12 months

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Rated 5 out of 5 stars

Airport Rentals Are A Rip-Off

What a great program. This is the third time I’ve used the VWFS rental program for my holiday to the UK from America. I pay one third the price compared to renting a car at the airport. Will always rent from VWFS rental dealerships when I visit the UK.

July 10, 2024
Unprompted review
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Thanks for sharing your feedback.

Rated 5 out of 5 stars

Great service by the team here at rent…

Great service by the team here at rent a car Preston and the vehicles were perfect condition and got a free coffee whilst I waited for my transport after my hire ended

June 6, 2024
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Reply from VWFS Rent-a-Car - Preston

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

SKODA HIRE PRESTON… EXCELLENT .. 28 DAY HIRE

VERY COMPETITIVE RICE, GREAT CUSTOMER SERVICE, CAR ARE DELIGHT TO HANDLE AND VERY ECONOMICAL ON PETROL AND EVEN PICKED UP CAR FROM MY HO,E ADDRESS WHISLT I WAS AWAY.

NICE PREMISES IN PRESTON AND NO HIDDEN CHARGES LIKE MILEAGE AND INSURNCE AND HUGE DEPOSITS FOR COLLISION WAIVER.

May 22, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Rated 5 out of 5 stars

Absolutely 1st class service and value

Absolutely 1st class service, attitude and value. I “stumbled” across VWFS from a Google search after being let down by Enterprise who phoned me when I was a couple of miles away from the collection point to say the vehicle was not available and even if it was he had “no staff to deal with it” as it was within 30 minutes of closing time!!! This was despite reserving the vehicle, providing payment details and licence details on their online site as well as selecting their offered collection time.
Anyway, it turns out that Enterprise did me a huge favour. As already mentioned VWFS could teach the rest a few lessons AND breakdown insurance is included, not an optional extra (I didn’t even know this was a thing). Why should the customer pay for the repair/recovery of the car they are hiring? BUT this is something that the alternative car hire companies offer, surely there should be an expectation that the vehicle is fit for purpose? With VWFS you get a phone number on the back of the contract so if the worst happens and a fault/breakdown occurs it is dealt with.
Final point, who’d have thought that Skodas had evolved into such a great car. We were well impressed and will certainly consider buying one when the car needs replacing.
Err…….. final, final point!!! I don’t write glowing references as a matter of course but praise where it’s due.

May 20, 2024
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Rated 5 out of 5 stars

Conistent excellent service from…

Consistent excellent service from Simpsons and Fayaz !
Can highly recommend

May 3, 2024
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Reply from VWFS Rent-a-Car - Preston

Thanks for taking the time to share this feedback, we’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

The steps to get the car were a bit…

The steps to get the car were a bit annoying but probably needed to regulations. Returning the car went very fast and also the ordering of a taxi was very quick so we were able to catch our train to the airport. Thanks for that!

April 25, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 4 out of 5 stars

Great experience of car rentals through Simpsons Skoda (Preston)

I booked a series of karoqs and a Kodiaq with VWFS rent-a-car through Fayaz at Simpsons Skoda.
Fayaz was very helpful at every stage from enquiry through to booking, extending booking and car return. I would definitely use Simpsons and Fayaz again.

February 26, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

VWFS Preston is a must for car rental

This will be my 3rd rental with VWFS and every experience has been excellent.

The online system is easy to use, you get a good choice of cars and transmission options. You can pay a deposit or pay in full and you'll get an email and text message with confirmation and reminders about your booking.

Unlike other local rental companies VWFS don't penalise you for a full week rental, in fact it's much better value to take the car for longer.
OK you pay extra on CDW but again against other companies this charge is a flat fee, no hidden extras.

I always opt for Auto because it saves my poor left knee!
You don't pay as massive amount more for the automatics like some rental companies charge.

All the cars have been fantastic, in excellent condition and a delight to drive. My recent rental I fell in love with and should I win big on the lottery I will be buying one!

Fayaz does a great job, he's always been helpful, efficient and professional.
The whole Skoda team at Preston are a great bunch, if Fayaz isn't around someone will always help you out with booking cars back in etc..

I have no hesitation in recommending VWFS Preston, a great experience all round.

March 26, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Exceptional service

Was touched by the exceptional service, reliable car and quick check out at the return of the car.

March 18, 2024
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Thanks for sharing this feedback.

Rated 5 out of 5 stars

2nd time renting and fantastic service

2nd time renting and fantastic service, Fayaz was professional all the way through. Will be returning again.

February 12, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Great service from helpful staff

Great service from helpful staff. Smart vehicles and flexible approach.

January 26, 2024
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Rated 5 out of 5 stars

Fantastic service one of the best

Great easy process one of the best rental companies I have dealt with, they didn’t have the car I booked but was called by Fayaz and was upgraded.
At pickup the car was brand new with only a few miles on it , spotless and ready on time , the drop off was equally as smooth and the deposit was promptly returned.

Will definately use them again

November 17, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service

Thank you for all your help

October 8, 2023
Unprompted review
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Rated 5 out of 5 stars

I ordered a Karoq for a 1 day rental

I ordered a Karoq for a 1 day rental. There was some issue with this car so I was given a Kodiaq. Car was clean and well presented. Service from staff was first class and friendly

October 2, 2023
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Reply from VWFS Rent-a-Car - Preston

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Rated 5 out of 5 stars

The car was great

The car was great! Much smaller than our normal drive back home, but perfect for tight Scottish roads. Fuel economy was 62.5 MPG which was pretty extraordinary (Less than 5l/100Km).
Also - when we returned the vehicle, we got dropped off at the train station by the dealer, which was unexpected and very nice of them.
BTW - the car was a SKODA Fabia.

October 2, 2023
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Thanks for sharing.

Rated 5 out of 5 stars

Very professional

Very professional, great prices and Fayaz especially was very helpful

August 29, 2023
Unprompted review
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Rated 5 out of 5 stars

Hiring a vehicle was smooth

Hiring a vehicle was smooth. The price was reasonably competitive compare to other companies. The hiring manager was helpful and clear with the paperwork.

September 2, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Preston

Thanks for taking the time to share your feedback.

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