VWFS Rent-a-Car - Solihull Reviews 

274
TrustScore 5 out of 5

4.9

Johnsons Volkswagen Solihull, Highlands Road, B90 4NU Shirley, England, GB


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Rated 5 out of 5 stars

Management team of Taylor and Chelsea at Solihull are wonderful and provide a great client service. Te team always go the extra mile.

Company replied

Rated 5 out of 5 stars

Excellent service. Good range of cars. The car i rented was pretty much brand new with only a few thousand miles on the clock. All backed by a major manufacturer. Very helpful and friendly staff.

Company replied

Rated 5 out of 5 stars

We received an excellent service from Jacob, he is super professional and helpful. He has such a lovely demeanour about him. He delivered service with a smile and always tried his best to help us as w... See more

Company replied

Rated 5 out of 5 stars

Great experience! Welcomed by very friendly staff especially Helen who processed the paperwork swiftly. I rented a VW Tiguan Allspace for a family trip away and it was great. Plenty of space even with... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Johnsons Volkswagen Solihull, Highlands Road, B90 4NU, Shirley, England, United Kingdom

  • 0121 713 6566

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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4.9

All reviews

(274)

930 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

The staff were really nice and friendly, very welcoming. The price were fair and cheaper than other competitors. However, the car has not have navigation installed; it would also be better if we can get a discount next time we rent a car from this company again.

April 4, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Solihull

Thanks for your review!

Rated 5 out of 5 stars

Very Efficient, and pleasant reservation

A very straightforward booking process, good selection of cars available. Car was ready to collect at time agreed. The Rental Staff (Helen Jamieson) was very helpful, and dealt with us in a efficient way, yet was friendly. The car was clean, reasonable mileage, and reliable. On return after 30 days, again an easy experiance, and would recommend Johnsons VW Solihull to anyone needing rental cars in this area.

March 30, 2023
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Rated 5 out of 5 stars

Chelsea is a credit to your team

Chelsea is a credit to your team and enabled my family and i to have a seamless rental experience. From start to finish five stars!

February 18, 2023
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Rated 5 out of 5 stars

I have been using the rental service…

I have been using the rental service for a while now and whenever i have used them i always get blown away how the staff and management go above and beyond to make sure what i need is done accordingly.
Highly friendly very welcoming and the vibe they give is always more than just a business reason. You feel connected as the staff do stay in touch with birthday messages and xmas emails. 5 out of 5 from me and my family. I will
Be going back again and i always recommend my friends to this rental service.
Thank you once again. Always going above and beyond.

February 10, 2023
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Rated 5 out of 5 stars

Everytime I rent from you guys Chloe is…

Everytime I rent from you guys Chloe is always helpful and makes my experience so easy and quick. Always friendly and wouldn’t recommend any other place.

January 31, 2023
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Rated 5 out of 5 stars

First time renting a car from VWFS

First time renting a car from VWFS, found Chloe friendly, talkative and professional and would definitely use rent a car again.

January 31, 2023
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Rated 5 out of 5 stars

Excellent customer service

Excellent friendly and professional customer service at Solihull VWFS car rental. Thanks to Helen who made the process of pick up and return quick and easy. I would recommend to others and would use again in the future.

January 30, 2023
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, excellent rental cars at a great value for money price. Plan to use again. Many thanks

January 23, 2023
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Rated 5 out of 5 stars

Excellent

Efficient. Quick. You get exactly the car you request. No extra costs. No forced sales pitch at the desk. Great allover..

December 28, 2022
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Rated 5 out of 5 stars

I’ve always hired with enterprise but…

I’ve always hired with enterprise but honestly Johnson’s is great. Great reliable cars and a fair price. Will be booking with them again.

October 3, 2022
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Rated 5 out of 5 stars

Excellent Experience

I have hired cars from many companies on my visits to the UK over the years but my experience with VWFS car rental from Johnson's, Solihull was by far the best. Great service from friendly and courteous staff on both pick up and drop off. Excellent prices, simple process and got the car I actually booked. Will definitely use for future trips, highly recommended.

October 13, 2022
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Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and very reliable, any questions Chloe was happy to answer. Would highly recommend hiring a car with Volkswagen Solihull for any occasion!

October 2, 2022
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Rated 5 out of 5 stars

Great Experience and Highly Recommended

I have used this company twice now and both times the service has been exceptional and easy. I felt comfortable with everything and didn't feel at all harrassed about insurances and all those hidden worries I have had in the past when renting a car. The car was great and was exactly what we needed. I would agree with a previous post that a key drop out of hours/weekends would be very useful. I will definitely be back and renting a car again, plus I will would recommend this company to anyone else looking in the are. Thank you.

September 30, 2022
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Rated 4 out of 5 stars

Best way to hire a car

This was a very easy transaction. Convenient to pick up and drop off at my local VW dealership. Chelsea was very helpful throughout. The price was very competitive also. We hired a Tiguan to lug my sons junk off to university and this was a great choice.
Only minus being the interior of the car hadn’t been cleaned from the past user.

September 21, 2022
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