VWFS Rent-a-Car - Southampton (Hedge End) Reviews 

Very good experience, VWFS will now be my go-to place whenever I need to rent a car.

Really good service and rentals good value for nearly new cars. Steve Jones as the Rental Manager was very customer oriented and focused and is a credit to their business. Would definitely use again if needed!

We hired from this company for a trip to Paris was no stress from the start such a friendly gentleman who dealt with everything we needed to go on our trip can’t recommend enough will most definitely use this company in the future absolutely 5 star customer service

'Putting the customer first' is often aspired to by individuals and companies alike. Steve Jones is an individual who delivers that ethos on behalf of VWFS Rent-a-Car. His attention to detail and planning was central to our changing needs over a challenging pre Xmas and New Year period when we needed a suitable replacement vehicle for our Tiguan Allspace which had suffered a cambelt failure. Where he couldn't get like for like, Steve got as close as possible and when we really needed a 7-seat Tiguan Allspace to get our family to Heathrow for a long haul flight to Australia, he delivered again!

The salesman who met me in the showroom was very polite and made it an easy process to rent a car for the day.
The car was in great condition and nice to drive, i was shown how to use all the tech and set up the navigation system.
Even when I returned he asked how my day was before talking about the car. I will recommend and use this company again.

Very friendly and helpful service from Steve. Definite return service from us! Happy New year Steve.

Amazing customer service and great prices. Would definitely recommend renting a car from here.

This is my 4th time of using. Amazing service as always with great quality car.

Unlike other car hire companies which are more corporate and unfriendly, Steve at VWFS was friendly, personable and helpful. It’s been a pleasant surprise to find them on my doorstep and I will definitely use them again in the future, especially as their prices are also extremely competitive.

As a returning customer, once again I experienced fantastic customer experience. Cannot recommend highly enough!

Steve was excellent! couldn't have been more helpful, talked through all features on the car and a pleasure doing business with him!

Easy and straight forward, great service and very friendly would definitely use again

Absolutely fantastic service from Steve at Hedge End. Couldn't have been more helpful.

He talked me through the features of the car on pick-up, including how to set up maps on Android Auto. He even gave me a lift down the road on drop-off as it looked like rain. It was only a two minute drive but saved me from getting soaked on the walk back to work!

Would absolutely recommend again.

The cars are A class and the service is one of their top priority. I enjoyed the car service I will use their service again.

Steve was fantastic and helped us enormously as we extended our contract several times. His assistance to allow us to keep the car was much appreciated.

Great service from hedge end VW to rent a car. Steve is very friendly and makes you feel at ease and helps you with everything. I would highly recommend to my friends and family. I will defiantly come back again.

Friendly staff , flexible service, good price

i highly recommend this company, they were fast, efficient and so professional. especially Steve he was a true gentleman and really went above and beyond for me i can’t thank him enough

Excellent service from the Hedge End team once again. Steve goes above and beyond to make sure everything is quick and easy. Great selection of cars, great service, competitive prices, what more can you ask for.