VWFS Rent-a-Car - Vertu Volkswagen Leeds Reviews 

I would highly recommend this place to hire a car. The service was first class from start to finish. I was travelling from abroad and wanting to hire a car in the UK. Peter replied to my emails before booking and travelling, to make sure I had all the correct documents. And Holly was also excellent when picking up, and dropping off the car.

Really easy pick up, they explained every step clearly and did so with a friendly face/manner. Will definitely use again!

Peter was amazing made everything seamless from the hand over to handing the car back over will be definitely using his services again in the future

Team there fantastic best experience I had top service 5star to the team

Amazing fast and quick service with excellent customer service

I had an excellent experience with VWFS Rent-a-Car thanks to Claire and Holly. Both were exceptionally professional, friendly, and attentive from start to finish. They made the entire process smooth, straightforward, and stress-free, always going the extra mile to help. Their outstanding customer service was a big part of what made hiring from VWFS Rent-a-Car such a pleasure. I wouldn't hesitate to recommend them and look forward to using the service again.

Claire was great to deal with. The car was perfect and price was reasonable too

Claire is amazing, great service & always goes out her way to ensure you are happy, simply cannot fault her service absolute credit to VWFS for having such amazing staff , would highly recommend & the cars are brilliant 🙏🏼

Really great experience, Claire was very responsive via email when I asked questions in advance. The car was immaculate and perfect for my needs. Prices very competitive, especially considering the quality of service. Will definitely use again in future.

I would like to thank Claire and the rest of the team provided a fantastic service and experience during the car rental process.

I would recommend VWFS Rent A Car to family and friends.

I would definitely hire a car rental in the future again.

I am writing to share my feedback regarding the rent-a-car department at VW Vertu.

Claire and the rest of the team provided a fantastic service and experience from start to finish. I cannot recommend them highly enough.

Many thanks.

AMAZING!! this is the third time i have used vw to hire a car. great service. Had a family emergency and asked to extend for another day no drama at all. thank you

Dependable car hire with the exact model booked provided. No hidden costs and no pressure sales. Claire even provided me with own personal EV charging cable as the original was missing. Great all round service which I won't hesitate to use again. Thank you.

I had a great experience with Rent-a-Car Vertu Volkswagen Leeds. The car was spotless, brand new, and exactly the model I had booked, which made the whole experience even better. Claire was especially helpful and friendly throughout the process, making everything quick, easy, and stress-free from start to finish. Excellent customer service and a fantastic rental experience overall. I will definitely be using them again and would highly recommend them to others.

I recently hired a VW Golf Hybrid from VWFS Rent-a-Car and had a great experience from start to finish. The car itself was brand new, very comfortable, and an excellent drive — smooth, efficient, and perfect for my needs.

What really made the experience stand out, though, was the service. Claire and Sofiane were both brilliant — friendly, professional, and incredibly helpful throughout the process. They made everything straightforward and stress-free.

I’d definitely recommend VWFS Rent-a-Car and would happily use them again in the future. Thanks again for a fantastic experience!

Excellent service provided by Claire very helpful and always going beyond to assist. New vehicle fleet.

I had a really great experience with this hire car service from start to finish. The booking process was straightforward, and everything was clearly explained with no hidden surprises.

When I collected the car, it was clean, well-maintained, and exactly as described. The staff were friendly, professional, and made the whole process quick and hassle-free. Returning the vehicle was just as easy, with no delays or complications.

Overall, the service was smooth, efficient, and reliable. I wouldn’t hesitate to use them again and would definitely recommend them to anyone looking for a stress-free car hire experience.

Thanks Claire and Team!

Car was lovely and clean as well as fueled so I was straight off when I picked up the car. Both Claire and Sofiane were great and the handover was as easy as can be.

What a wonderful experience I had dealing with Claire , not only did she give the best customer service you could imagine but she was a delight to deal with. I will definitely be returning as a customer and recommending to my peers and family once again thanks Claire

Rented a car for 3 days. Was a really good experience, car was clean and pretty much brand new and pricing was competitive. All in all, very good experience. Thank you