VWFS Rent-a-Car - Vertu Volkswagen Leeds Reviews 

28
TrustScore 4.5 out of 5

4.7

Vertu Volkswagen Leeds, West, Elland Road, Beeston, LS11 8TU Leeds, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would highly recommend this place to hire a car. The service was first class from start to finish. I was travelling from abroad and wanting to hire a car in the UK. Peter replied to my emails befor... See more

Company replied

Rated 5 out of 5 stars

Peter was amazing made everything seamless from the hand over to handing the car back over will be definitely using his services again in the future

Company replied

Rated 5 out of 5 stars

I recently hired a car from VW Elland Road and was looked after by Claire, who made the whole experience effortless. She was welcoming from the moment we arrived and clearly knew her fleet inside o... See more

Company replied

Rated 5 out of 5 stars

Dependable car hire with the exact model booked provided. No hidden costs and no pressure sales. Claire even provided me with own personal EV charging cable as the original was missing. Great all roun... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Vertu Volkswagen Leeds, West, Elland Road, Beeston, LS11 8TU, Leeds, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(28)

875 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently hired a car from VW Elland…

I recently hired a car from VW Elland Road and was looked after by Claire, who made the whole experience effortless. She was welcoming from the moment we arrived and clearly knew her fleet inside out. After asking a few simple questions about what we needed, she immediately identified the right options for us.
The application process was quick and straightforward, and we were able to drive away with a hire car the very same day. The pricing was competitive too, which was a great bonus.
Overall, I’d highly recommend using their hire service, whether you need a car for a day, a weekend, or a longer trip. Excellent service and a smooth experience from start to finish.

January 5, 2026
Unprompted review
VWFS Rent-a-Car - Vertu Volkswagen Leeds logo

Reply from VWFS Rent-a-Car - Vertu Volkswagen Leeds

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Rented my car from VW in Leeds

Rented my car from VW in Leeds. Was a really good experience from start to finish. Really good value pricing for 4 days. Booked a golf hybrid and got the car I booked for. Service in Leeds was fantastic and the car was brand new and modern. Can’t wait to use it again.

March 13, 2026
Unprompted review
VWFS Rent-a-Car - Vertu Volkswagen Leeds logo

Reply from VWFS Rent-a-Car - Vertu Volkswagen Leeds

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Quick ,easy , hassle free experience

Quick ,easy hassle free experience, couldn’t recommend enough!

March 11, 2026
Unprompted review
VWFS Rent-a-Car - Vertu Volkswagen Leeds logo

Reply from VWFS Rent-a-Car - Vertu Volkswagen Leeds

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Service was brilliant

Service was brilliant, smooth and hassle free.
Claire was a pleasure to deal with too.
Car was a dream drive.
All round service was outstanding.

March 6, 2026
Unprompted review
VWFS Rent-a-Car - Vertu Volkswagen Leeds logo

Reply from VWFS Rent-a-Car - Vertu Volkswagen Leeds

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Rental pending new vehicle

I was renting pending delivery of a new vehicle. Claire in Leeds was fantastically personable and helpful. It was great that the rental department (Claire) proactively liaised with the business lease department (Kirstie) so as to keep me informed. A really excellent experience and service. Thanks

January 29, 2026
Unprompted review
VWFS Rent-a-Car - Vertu Volkswagen Leeds logo

Reply from VWFS Rent-a-Car - Vertu Volkswagen Leeds

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look