It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... See more
Company replied
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB
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It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... See more
Company replied
Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.
Company replied
staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.
Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... See more
Company replied
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, United Kingdom
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My experiences with vwfs rent a car have always been completely flawless and a very easy stress free rental Richard from Watford vw is an absolute legend would recommend this rental company to everyone who needs to rent a vehicle
Excellent service from Richard at VW Watford. Right from finding the right car for my needs to meeting my expectations on the service levels. Highly recommended!
Great service, very easy to book and took me 10 minutes to collect the car. Car was a touch dusty inside but otherwise was a pleasure to drive. Will definitely rent from there again.
Overall the experience was just great. First off, we got an upgrade from our booked car to one with longer range (EV), because the actual one was not available anymore. The car we got was brand new so I was worried that they might be picky when we return the car, but that wasn’t the case either. Just a quick look at the rims (they were quiet nice ones) and once around the car. The rent is probably a bit more expensive than elsewhere, but you get the car you want, nice service and it’s a well known provider. Would definitely recommend!
Very bad service cars are extremely dirty from inside over mileage for car hire 30,000 miles 21 reg car scratches everywhere outside damage is insane every panel inside seats dash filthy and disgusting to even touch.

Reply from VWFS Rent-a-Car - Watford
Richard was excellent in helping through the whole process of getting the care and at the handover. Everything was seamless. Will definitely be using your services the next time I am over in the UK from Australia. Thank you.
Exceptional and Excellent rental for VW experience. I live in India and my overall rental and car was extremely satisfactory. Would recommend and will surely rent again during my next visit to UK
Excellent from start to finish. Quick pick up and drop off with no waiting or delays.
Great cars and great service. Richard is super helpful, professional and friendly.
Very happy wouldn’t go anywhere else for a hire car.
I hired a car, and received above and beyond help from Richard.
The whole experience was hassle free and excellent value for money.
I would recommend VW Car Hire to anyone
The hire process is simple and the range and quality of cars available is great. Wouldn't hesitate to recommend.
I live in the USA and travel here regularly. I always use VWFS Watford because their customer service and quality of cars is great. I always get the car I requested and the hire procedure is so easy. I get great value and superb customer care. Why would I go anywhere else? Thank you VWFS Watford so much!
Brilliant just perfect service ,
Ps Vw Mobility please learn some from the VWFS Rent-a-car
We got the exact car we wanted. Processes were simple. Very personal service. Rates were very reasonable. The car was in excellent condition.
First experience with taking out a car with them, easy check-in experience.
A good selection of cars from the Volkswagen collection, I took at the ID3 as it was only a little bit more than the Polo and more spacious.
Overall really happy with the experience, nice and easy to extend the agreement if needed.
Will go with them again, If I ever need a temporary car again.
Easy to book on line, service was excellent, car was virtually new.
If I have one issue, which has been mentioned before, it's the fueling policy. It should be full tank to full tank.
The service provided was excellent. I found VWFS Rent-a-Car on line. Having found the Watford/Bushey branch, I phoned to confirm some details and Richard who dealt with the rental was fantastic in the service he provide. He dealt with all my queries checking that the car was going to be suitable for my purpose. I collected the car without any problem and today returned the car. All was great and as with VW Cars the drive was very enjoyable. Thank you to Richard.

Reply from VWFS Rent-a-Car - Watford
Really great experience from booking online to picking up in the showroom. Really easy. Richard was great. Even when i needed to extend but the car needed to be swapped, he sorted it no issues.

Reply from VWFS Rent-a-Car - Watford
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