Wahu Reviews 

177
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don’t waste your money on the slide. Used for two months then woke up one morning and it was completely deflated and will not stay up. Notified the company and no communication. Very expensive. Don’... See more

Rated 1 out of 5 stars

Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other it... See more

Rated 1 out of 5 stars

Bought the rippa slide, lasted only 3 times of use. Then deflated and couldn't be pumped again, faulty product. No customer service or support kept finding excuses not to refund or replace. Very poo... See more

Rated 1 out of 5 stars

Will be reporting to the ACCC, placed an order online 1 month ago, no sign of it. The phone number on their email signature is not connected, they haven’t responded to my last 3 emails trying to locat... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Where there's water, there's Wahu!


Contact info

1.2

Bad

TrustScore 1 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(177)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I won a voucher

I won a voucher.
So after looking online at the Wahu site . I placed an order for 2 Wave tube for my grandchildren who love anything to do with the ocean / beach. So i place my order and paid delivery fee, received email it was on it way, delivery in less than a week. Thank you Wahu. Very happy grandchildren.

February 6, 2021
Rated 4 out of 5 stars

Fantastic!

I love Wahu! So much fun things for the kids to play with- definitely makes the summer days in the sun/pool much greater.
I gave a 4 star rating instead of a 5 star as alot of there products are out of stock (so popular so really a positive) but would be awesome if they got more stock in to keep up with all the happy customers

February 4, 2021
Rated 5 out of 5 stars

We have not used the slide yet it was…

We have not used the slide yet it was purchased as a gift for our Grandson for Christmas. However, Wahu gets 5 stars for the speed and promptness of delivery and the way the company kept us appraised along the way. I feel confident that if we do have an issue with the slide Wahu are the sort of company you can speak to about their products. It's going to be a long hot Summer and I can foresee many easy to transact purchases of Wahu products online to come!

December 2, 2020
Rated 5 out of 5 stars

Great service

Great service, easy to navigate website and speedy delivery! With 6 grandchildren to buy Christmas gifts for this made my shopping a breeze! Thank you.

November 8, 2020
Rated 5 out of 5 stars

Love Wahu!

As usual, Wahu offers exceptional service. Very quick delivery and products just as outlined on website. Love Wahu!

November 4, 2020
Rated 5 out of 5 stars

Ordered the safety swim vests for both…

Ordered the safety swim vests for both grandies, found size and design without any problems. Arrived in a few days, in a rural area. Very impressed with fit and quality. Recommend for ease of shopping with current conditions due to covid19.

July 27, 2020
Unprompted review
Rated 3 out of 5 stars

Promises unfulfilled.

I sent in my order and immediately I changed my mind about having two dragon kites as they were presents for my grandkids and it would be easier to tell them apart. I phoned and spoke to someone in the office and asked him if it would be possible to alter the order - they were the same price. He said he would ring me back.

No phone call happened and my order of two identical kites duly arrived.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Jet G

I purchased 2 Friscs............my dog is in heaven. Thanks!

March 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look