Wahu Reviews 

The product I bought was delivered within a few days. It was all very efficient.

great web site, easy to use, goods were delivered quickly

The products crap. Please don't waste money. The little inflate things usually closed and impossible to get open. Two products came with holes. You won't return because you won't be bothered. They ask you to fill out links, I think overseas call centre. You'll never get a replacement they'll send you little plugs lol ha. And if presents smd no receipt bin it

Sunnylife post you new products asap. Even Aldi rocker and products better quality.

Never been so disappointed

Fast delivery & received the right product I would recommend Wahu for all your summer fun ☺...

Fast service, ticked all required boxes for my online shopping experience.

I am extremely shocked and dissatisfied with the customer service I have received.

I received my order four days before Christmas which was a Christmas gift however the item was not packaged correctly and the items box was damaged.
I emailed wahu to inform them they asked for the photos of the package and item which I did immediately I stated that I could not give this as a gift as it looks as if I had bought it at discount due to the damaged box, I requested a delivery refund as it was to late to reorder in time for Christmas.

I then received an email stating it was the correct packaging which I disagreed，then I received another email stating that I had to take my complain to Australian post which I disagreed with as it was the packaging not Australian posts fault.
I then received another request for the photos of item and packaging!

Today I have received another email agreeing that it was inappropriate packaging with no apology? They have offered to send another empty package or envelope to return the item.

The matter should of been sorted out immediately this has been going on for a couple of weeks now and I am really disappointed the way my compliant has been handled.

if wahu costumer service officer had just refunded the delivery charged as requested which I do not think was an unreasonable request.
Surely sending out the item package or envelope to return the item would cost a lot more than refunding me the delivery I payed? Or a full refund as good will gesture for the inconvenience caused?
This would of saved time, frustration, leading to extreme customer dissatisfaction.
I will not recommend wahu to anyone in the future

User friendly Web ordering. Arrived earlier than expected. . Great service thank you.

Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other items which I purchased were also more expensive. They wouldn't match the price. Don't purchase online as they will rip you off

The Wahu team were amazing to deal with, I did get sent out the incorrect item but they were so quick to response and get it all fixed.
Highly recommend :)

Product was like the photo, online ordering was easy and delivery was quick!

No hitches , timely delivery

Bought for family secret Santa, and it arrived really quickly with no fussing. Absolutely would recommend to everyone. Keen for Christmas to see my recipients face when he opens the awesome gift.

Extemely happy with Wahu. Order packed well. Very quick delivery just a couple of days.

Taking a long time to receive product
I do leave in Darwin and understand it can take longer to receive parcels...but I have been tracking my parcel and its been 5 days now I ve ordered and it went from QLD to Victoria...so the opposite direction...and we actually paid the same amount of the product itself..in postage fee...! Aw well..not really worth it😏

very prompt with delivery especially over a long weekend . I ordered on a Friday was deliverd on the Tuesaday. very happy would recommend Wahu company in the future to family and friends .
thank you
Karen Murray.

Love your products. Great service.

Easy online shopping experience and quick delivery. A great trusted brand as well.