Wahu Reviews 

177
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Don’t waste your money on the slide. Used for two months then woke up one morning and it was completely deflated and will not stay up. Notified the company and no communication. Very expensive. Don’... See more

Rated 3 out of 5 stars

Whilst many of your product range are exciting to children, having purchased 3 items in the past few weeks, all since torn, we frankly feel the quality of stitching/gluing between seems is poor.... See more

Rated 1 out of 5 stars

Was told couldn't change colour as item had been dispatched which was a lie as I contacted oz post. Items are extremely expensive purchased chillax single chair for $99 toysrus RRP $59.95 all other it... See more

Rated 1 out of 5 stars

Bought the rippa slide, lasted only 3 times of use. Then deflated and couldn't be pumped again, faulty product. No customer service or support kept finding excuses not to refund or replace. Very poo... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Where there's water, there's Wahu!


Contact info

1.2

Bad

TrustScore 1 out of 5

177 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(177)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

We ordered a week out from our holiday…

We ordered a week out from our holiday and selected express post and stated to leave at the front door.
7 days later we still had not received our product. I rang the company to see where they were shipping from and they stated they had trouble with the website since purchasing the company several months prior. They confirmed it had been shipped and should arrive prior to our holiday departure the following day.
We arrived home the following day to a’ we missed you note’. I called the company straight away to see why they had not left it at the door but unfortunately those instructions were not passed on. I continued to ask where the depot was located and could we pick up? The company said they could not tell me the location of the warehouse but have a 4 hour turn around response time and would get back to me.
Meanwhile we had packed and left for our family holiday.
I was disappointed with the service from the Wahu company, I had paid for express delivery, stated delivery instructions and after 8 days I had still not received my order.

June 15, 2018
Unprompted review
Rated 5 out of 5 stars

The vest is worth buying

We updated the size of the vest for our daughter with the same product. The product is great, postage fast. It pays to read the care instructions! Oops. Worth the money and you won’t get it cheaper elsewhere so might as well buy direct.

February 10, 2018
Unprompted review

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