I asked them that i am not interested in using their services anymore and hence send what i need to take control of my company. Its been 2 months since they are dragging it and still holding my detail... See more
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I have worked with a number of umbrella companies, three to be precise...Happy to list them...but out of all of those, I would say Workr are amazing. They have amazing customer service skills, very h... See more
Company replied
Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the pers... See more
Company replied
I was specifically impressed with their service for mortgage letter Special thanks to Gareth and Charlie. You both made the process simple and efficient. For Locums who are looking to get Mortgag... See more
Company replied
Company details
Written by the company
The Workr Group provides a comprehensive range of Accountnig and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
Floor 4, 26 Cross Street, Manchester, M2 7AQ, Manchester, United Kingdom
- 0208 10 60 000
- customercare@workrgroup.com
- www.walkersmithglobal.com
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First time I'd used Walker Smith &…
First time I'd used Walker Smith & everything was perfect.
Over the last 20 yrs, I've used several umbrella providers & it's rare you get a really decent one.
Walker Smith really are the exception to that though.
Professional, attentive, always available & very reasonable on fees.
Would definitely recommend.

Reply from Workr Umbrella Limited
Deal with queries very professionally…
Deal with queries very professionally and quickly. Always pleasant.

Reply from Workr Umbrella Limited
Good service
Good service. Payments are always on time and people I’ve spoken to on the phone are very helpful. 👍

Reply from Workr Umbrella Limited
Walker Smith seem to be very…
Walker Smith seem to be very efficient, so far so good! Keep up the good work!

Reply from Workr Umbrella Limited

Reply from Workr Umbrella Limited
Feedback
I was specifically impressed with their service for mortgage letter
Special thanks to Gareth and Charlie. You both made the process simple and efficient.
For Locums who are looking to get Mortgages in the near future l will recommend from experience
Walker Smith .
Thank you once again
Thembie Moyo- Social Worker

Reply from Workr Umbrella Limited
Seems like a very decent company in an…
Seems like a very decent company in an industry where honesty is not in abundance

Reply from Workr Umbrella Limited
Very helpful and explained the process…
Very helpful and explained the process from start to finish. All very simple to register and the health care benefits sounds great which is really reassuring. Sean was a delight to deal with, helpful and professional. I am new to Walker Smith but first impressions are excellent.

Reply from Workr Umbrella Limited
Unbelievable !
Very friendly and informative customer representatives that clearly outline what Walker Smith stand for and deliver. The list of benefits that you are eligible for is amazing, especially when you have instant access to them once you register.
This is my first time signing up to an umbrella scheme payroll system and in all honesty, it was the best decision to make.

Reply from Workr Umbrella Limited
Very helpfull and no problem to hard I…
Very helpfull and no problem to hard I was dealt with very well and hope I have a continued good relationship

Reply from Workr Umbrella Limited
Walker Smith = excellent service
Walker Smith have been excellent from the start. Each person I have dealt with has been polite, efficient and this has been consistent. I have been provided with regular updates when there was a problem from the bank's end in processing payments and this was resolved quickly.
My involvement came to an end once my contract finished but as soon as I returned to work I did not hesitate to return to Walker Smith. I will continue to use them for all future roles and would not hesitate to recommend them to others.

Reply from Workr Umbrella Limited
They just go beyond
Walker-Smith is a brilliant umbrella company and I would definitely use them again. The customer service is on point, any issues with pay is quickly dealt with in a prompt manner. Let me be clear that my issues with pay wasn’t anything to do with Walker-Smith it was with my agency. The healthcare and holiday entitlement is second to none and it makes up for being a temp. During my eight months with them I referred a friend and I would again.

Reply from Workr Umbrella Limited
Walker-Smith Contracting is a very…
Walker-Smith Contracting is a very professional umbrella company, the staff are very knowledgeable and provide a good customer service. The web chat on their website is 5-Star because it is so efficient and they respond back to you within seconds of your question. I highly recommend Walker- Smith Contracting. Keep up the good work.

Reply from Workr Umbrella Limited
I was very impressed by this company…
I was very impressed by this company who show the way in how to deal with people in a positive and professional way. I have had experience of many agencies in the past so I can positively recommend them as they are so genuinely helpful and nice. I would use them again in the future without hesitation.

Reply from Workr Umbrella Limited
I was very pleased with the efficient…
I was very pleased with the efficient service I received from Walker Smith. All the stuff are very helpful, professional and very polite.
Very prompt with the responses and very accurate.
I am very happy with Walker Smith. Highly recommended
Magda

Reply from Workr Umbrella Limited
always very helpful and polite would…
always very helpful and polite would recommend highley

Reply from Workr Umbrella Limited
Professional and Efficient service
I joined Walker Smith over a month ago and have never had any problems. They are very quick to respond to queries. I feel they offer an efficient and professional service. They keep you updated about payments that will be received on Friday. On top of this the perks of health cash benefits is an added bonus, which not all companies offer. I would recommend the company to all who are seeking to join.

Reply from Workr Umbrella Limited
How things should be done
At Walker Smith, I found all the staff very professional. They have a genuine desire to help. All staff are patient while explaining matters. In particular, very recently, Jodhi explained and implemented a stress free CIS change over. Georgia was also initially involved and the pair of them resolved a number of issues. Since first joining Walker Smith I have been continually dealt with by Charlie. She has been of assistance with CIS, pensions, health packages and pay roll. Her help has been invaluable. She returns calls/answers emails when she says she will. If there is anything she cannot deal with personally she passes me to a staff member who can. In this modern (sometimes slap dash) world, it is refreshing to find company staff who can be trusted to do what they say they will do. Thank you

Reply from Workr Umbrella Limited
Good service
Jodhi Lingenfelter (Customer Care Advisor) was very friendly and helpful. I would recommend Walker Smith to everyone, it’s a reliable service.

Reply from Workr Umbrella Limited
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