I asked them that i am not interested in using their services anymore and hence send what i need to take control of my company. Its been 2 months since they are dragging it and still holding my detail... See more
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I have worked with a number of umbrella companies, three to be precise...Happy to list them...but out of all of those, I would say Workr are amazing. They have amazing customer service skills, very h... See more
Company replied
Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the pers... See more
Company replied
I was specifically impressed with their service for mortgage letter Special thanks to Gareth and Charlie. You both made the process simple and efficient. For Locums who are looking to get Mortgag... See more
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Company details
Written by the company
The Workr Group provides a comprehensive range of Accountnig and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
Floor 4, 26 Cross Street, Manchester, M2 7AQ, Manchester, United Kingdom
- 0208 10 60 000
- customercare@workrgroup.com
- www.walkersmithglobal.com
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Fantastic service
Fantastic service. Very helpful and useful, I am so happy to be apart of the service and I would most definitely recommend to everyone I know who this will benefit for.
I am very happy. 😃

Reply from Workr Umbrella Limited
I have worked with this company few…
I have worked with this company few weeks and had good experience. Nice work staff always helpful 👍

Reply from Workr Umbrella Limited
5 STARS
It was the first time I used Umbrella's services and I couldn't be more than happy and satisfied with the attention that has always been given to me. I've worked for some agencies and there's no comparison. I'll always be very grateful and I hope to enjoy the same service again. Excellent employees, which is difficult to see nowadays. Skilled, polite, patient and kind people. May you continue your magnificent work and accept my deep thanks.

Reply from Workr Umbrella Limited
I’ve been dealing with Matt few time…
I’ve been dealing with Matt few time now and I must admit that he’s the nicest, most reliable and most professional member of the team!!! Great customer service!!!! Thank you for all help.

Reply from Workr Umbrella Limited
Very helpful staff easily understood…
Very helpful staff easily understood for us mere mortals the forms are not long winded and complicated plus extra benefits with the health care policy at no extra cost first time of using an umbrella company heard some horrific stories about their costs and what they deduct from you but all set out and explained so you know your take home pay.

Reply from Workr Umbrella Limited
Easy and Great Offering
I have recently joined Workr Umbrella Limited and I was impressed by the great yet not overwhelming amount of information provided and all the benefits available. The processes are very easy.

Reply from Workr Umbrella Limited
This is my first time using umbrella…
This is my first time using umbrella and it is wonderful, I love that they send you a text a few days before payment of his much you will receive... FAB, FAB, FAB!!!!!!

Reply from Workr Umbrella Limited
Bumpy initiation
Struggled to get in touch with someone who could properly advise on the different services offered. Got call sameday though, 4 hrs later in the evening. By that time I had already signed up, using the online content to decide the service I wanted.
So far I have received an excellent service from the onboarding team, who have been kind, supportive and professional. Wishing the team all the success !

Reply from Workr Umbrella Limited
Extremely professional and efficient…
Extremely professional and efficient service at all times.

Reply from Workr Umbrella Limited
Very helpful and professional…
Very helpful and professional organisation. Any queries I have had have been answered immediately and always provided helpful feedback.

Reply from Workr Umbrella Limited
only just joined no problems as yet…
only just joined no problems as yet long may it continue

Reply from Workr Umbrella Limited
Eleanor Lyons
Eleanor Lyons
Good company, quick response and helpful.

Reply from Workr Umbrella Limited
Positive experience throughout
I've been using Workr for over a month now, I've been impressed with the level of service they provide, all the staff I've dealt with have been polite and courteous, payments are prompt with good communication. They work in the background so I can get on with the job I'm paid to do, just the way it should be.

Reply from Workr Umbrella Limited
I joined this company few weeks ago and…
I joined this company few weeks ago and they have been brilliant so far with payment being done promptly.
I think for now they are doing a great job for me and I have every confidence in them handling my work for now.
Good company so far.
Ebenezer

Reply from Workr Umbrella Limited
Excellent, accurate and friendly service
Workr Umbrella have been been spot on every time, they are quick to respond to any queries or administrative needs that I’ve had, both by phone and by email. They provide a friendly service and they are very attentive to detail.
Overall, very happy with the excellent service I’ve received and can highly recommend them.

Reply from Workr Umbrella Limited
Outstanding, Professional and Highly Recommend
I have been working with Workr Umbrella Company for the past couple of years (former known as Walker Smith) and must say that the service they have provided is brilliant. They are so helpful and easy to work with. I want to thank everyone at Workr Umbrella Company and especially Gareth Murphy, who is very professional, honest, helpful and never fails on delivering a great service. He has made my experience with Workr Umbrella Company very pleasant and if I was able to give more than 5 stars I would give him those stars. Thanks Gareth and all at Workr : )

Reply from Workr Umbrella Limited
Awful.
Awful.
Workr Group made mistakes in reporting to HMRC which resulted in me being over charged. Workr Group advised they would fix this and get the money refunded.
They did not.
It has taken 4 months to get the reporting resolved and I still have not had the refund.
I sent in a formal complaint that was ignored.
After chasing for a third time I did receive a reply that was full of spelling mistakes and grammatical errors, clearly no thought had been put into it.
They didn't even get my name right.

Reply from Workr Umbrella Limited
I fantastic Umbrella company I have …
I fantastic Umbrella company I have been with Workr Groub for 6 months and they have been this best company I have worked for . They have a great app to check your wages and always get back to you very quickly . If carling did umbrella groups this would be top of the league . Wish you guys well as I move on to a new contract thanks for all your help and support !!!

Reply from Workr Umbrella Limited
My good experience using WorkR U. Ltd.
I have been working during my last 2 contracts (approximately last 2 years), for different companies by being paid inside IR35 via Walker Smith/WorkR Umbrella Limited. I have been very impressed with great co-operation and response from all their staff, especially James, Matt and Gareth; who also have been very honest, swift and practical in resolving any issues regarding my case(s). I shall continue working with WorkR Umbrella Ltd in the future and recommend this company to all colleagues. Thank you all. Sasha

Reply from Workr Umbrella Limited
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