I asked them that i am not interested in using their services anymore and hence send what i need to take control of my company. Its been 2 months since they are dragging it and still holding my detail... See more
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I have worked with a number of umbrella companies, three to be precise...Happy to list them...but out of all of those, I would say Workr are amazing. They have amazing customer service skills, very h... See more
Company replied
Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the pers... See more
Company replied
I was specifically impressed with their service for mortgage letter Special thanks to Gareth and Charlie. You both made the process simple and efficient. For Locums who are looking to get Mortgag... See more
Company replied
Company details
Written by the company
The Workr Group provides a comprehensive range of Accountnig and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
Floor 4, 26 Cross Street, Manchester, M2 7AQ, Manchester, United Kingdom
- 0208 10 60 000
- customercare@workrgroup.com
- www.walkersmithglobal.com
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Excellent service from start to finish

Reply from Workr Umbrella Limited
I found Workr really helpful and easy…
I found Workr really helpful and easy to work with from the start to the end of my contract placement. It was easy to reach them by phone and they were always knowledgeable and happy to help. I would definitely recommend.

Reply from Workr Umbrella Limited
So professional, friendly and approachable
Amazing experience with this company. Gareth Murphy, Head of Customer Experience has been nothing but absolutely outstanding. He always calls me back within minutes, or less!
Gareth is been totally professional, easy to talk to, and exceptionally knowledgeable.
Thank you for all your assistance during this last year, I wish you and your colleagues good health.

Reply from Workr Umbrella Limited
Very positive experience.
My experience with Workr has been very positive and I would highly recommend them.

Reply from Workr Umbrella Limited
Really great customer care highly…
Really great customer care highly recommend!

Reply from Workr Umbrella Limited
Exceptional customer service
Exceptional customer service. Very reliable, friendly and professional. I couldn't recommend highly enough.

Reply from Workr Umbrella Limited
Excellent communication
Excellent communication, never a problem to answer your calls should you require assistance, handled the pandemic in a professional manner, wouldn't hesitate to recommend

Reply from Workr Umbrella Limited
5 star company any questions I have are…
5 star company any questions I have are always answered, they keep my finances in check and the taxman happy, win win situation.

Reply from Workr Umbrella Limited
Workr Group
I have been an employee of Workr Umbrella (formerly Walker Smith) for the past several years, in my work as a locum allied health professional.
I have had 5 Umbrella companies in the past, but Workr group are without doubt by far the best. If I have any queries or requests by text or email, they are usually met within an hour. If I need to speak to someone on the phone, I can do so immediately, and they are always very helpful.
The customer service is extraordinarily good, and I have always had good communications with them. I once asked for information on public liability insurance, and received the necessary document by email in less than 90 seconds - seriously.
I will remain as an employee with Workr group for the foreseeable future, and would highly recommend them to other AHPs.

Reply from Workr Umbrella Limited
My experience with a great umbrella
Having been Agency working for 4 years now and with a number of different umbrella companies, I can say Worker has been the most helpful and supportive. I joined Worker just before the pandemic happened and my contract was cut short after only a few weeks.
That uncertain time, and anxiety of not knowing what you needed to do to claim benefits or request furlough was awful.
Worker we’re upfront and honest in providing communication that they needed to wait for government guidelines and options. Although it was an uncertain time for each individual they ensured I was heard and supported.
I can’t thank them enough.
I have referred people to Worker and will continue to in the future.
Thank you to all the Worker team, especially Gareth who went over and above in my case.

Reply from Workr Umbrella Limited
Without these I don't know what I would…
Without these I don't know what I would have done. You guys have been amazing through these difficult and Unprecedented times. Don't be so hard on yourselves, you're amazing. Thank you for your support, forever grateful
Jennie Walker

Reply from Workr Umbrella Limited
A superb umbrella company
A superb umbrella company. Great communication and would highly recommend them to any contractor.

Reply from Workr Umbrella Limited
A huge thank you they’ve been brilliant
Work umbrella have been brilliant the whole team have been so helpful I have been with a few umbrella company’s over the years as I have been in housing as a contractor for 20 management I was very apprehensive of going with these guys as I knew there had been so many changes to contract working and I really had lost my faith from previous company’s
I had no need to be worried right from the start everything was explained to me no question was too difficult very helpful they have been a god send through furlough putting my mind at rest I had a lot of worries I want to thank all the team and especially Gareth Murphy I have emailed Gareth all times of day and nite through being anxious and he had been the perfect professional always reassuring me
For example the team working from home back in March always polite and courteous I will be remaining with the company if I continue to contract I wouldn’t go anywhere else and like I say I’ve worked with a fair feW company’s in 8 months I have never had a problem I’m very happy thank you

Reply from Workr Umbrella Limited
A Positive Company.
My time with Workr Group (Walker Smith) was brief, but they came recommended and I wasn't disappointed. The team were helpful, supportive and clear in their approach and explanations. Their administrative processes were also clear and reliable. I would recommend you, and would come back to you in future. Thank you.

Reply from Workr Umbrella Limited
Exceptional Service
From the first time i made contact i was treat with the most respect, i couldn't fault the service that i received on the numerous questions that i asked. These were all answered in a very professional manner , straight to the point & the correct answers that i was looking for. Great service , highly recommend .

Reply from Workr Umbrella Limited
5 star service- couldn’t ask for more
Always helpful and available when needed; no query is too small- always happy with the response given (which is explained very simply).
Emails always responded to promptly. Great service.
Highly recommend

Reply from Workr Umbrella Limited
I always found Walker Smith helpful…
I always found Walker Smith helpful reliable and efficient. I would definitely use them again.

Reply from Workr Umbrella Limited

Reply from Workr Umbrella Limited
I have nothing but praise and respect…
I have nothing but praise and respect for Gareth Murphy and his team. They have been more than helpful in these difficult times. I highly recommend them for the service they have provided and would like to thank them for their continual support and reassurance.

Reply from Workr Umbrella Limited
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