Walkers Shortbread Reviews 

33
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the shortbread shaped tin containing shortbread fingers for myself and as a Christmas gift for friends in Canada… Received 2 working days later by FedEx well packed & no damage. The tins... See more

Rated 1 out of 5 stars

Very disappointed small size shortbreads ordered the tin with a name to put on which they didn’t £11 and 5 for delivery £15 now that’s what you call a rip off so save your money and shop els where

Rated 2 out of 5 stars

Bought a assorted box of shortbread. Not nearly as buttery as they were in the past. The rounds were good, but the rectangle fingers were hard as rock and the wedges were some where betwixt the... See more

Rated 4 out of 5 stars

Order arrived quickly if a little over packed, well packed box inside another larger box with some bubble pack. Which didn't stop the smaller box moving around inside the bigger box . Oat cakes were... See more

Company details

  1. Bakery
  2. also in
  3. Cake Shop
  4. Cookie Shop
  5. Wholesale Bakery

Information provided by various external sources

Walkers Shortbread is a Scottish manufacturer of shortbread, biscuits, cookies and crackers.


Contact info

2.8

Average

TrustScore 3 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(33)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Taste great, packaged well, arrived quickly. Customer service get back to you quickly when you have a query. Great purchase and great value.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered several times, always excellent service, great products and often include a free sample. Their extremely chocolatey cookies are the best cookies and you can't get them in any supermarket.

September 11, 2021
Unprompted review
Rated 4 out of 5 stars

Order arrived quickly if a little over…

Order arrived quickly if a little over packed, well packed box inside another larger box with some bubble pack. Which didn't stop the smaller box moving around inside the bigger box . Oat cakes were crumbs in one compartment rest okay .Lovely sultana and cherry slab and biscuits . Thanks for the free shortbreads what a great treat.
Better than the gin tarts, as no alcohol household and as at time food bank had stopped collections, they went in bin, shame.Will be buying again.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and beautiful products…

Excellent service and beautiful products. I've bought from them before usually the clearance lines especially for little surprises for others......they are always received well, everyone loves them....I used the special discount offer to buy some Xmas presents and I so wish I'd bought more. The bag full of goodies for Christmas is wonderful.....And the free gift is such a pleasure thank you....

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great shortbread and great service

Easy to order web site, well packaged, and quickly delivered. So great the first time, I ordered some more Christmas presents from them the following week.
Highly recommend, really well packaged and taste beautiful.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Christmas presents

Orderd a section of bits for christmas, also used them last year. They are great to deal with, great choice of products, 20% off and quick delivery. Well done! from Zena in Cornwall.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Its the first time I have ordered…

Its the first time I have ordered online with walkers and wow I am impressed! such a speedy service and very well packaged items cant wait to try my advent calendar and thank you for the amazing samples I will look forward to trying those with my cuppa! I will certainly be ordering again!

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I'm really satisfied of service provided by Walkers Shortbread. Always when I visit my family I give them Walkers shortbreads to share with them some British tones. I always select those ones with pure ingredients (flour, butter, sugar and salt), especially in beautiful tins - my family love them. Last time I placed an last minute order (on Saturday, and my flight was booked on Thursday morning) and I was afraid it could have come too late but it was dispatched on Monday and arrived on Tuesday - I'm really impressed of the fast delivery. What's worth to mention, all orders over 20£ have free shipment.    
My order number was 725460.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Superb quick delivery

Superb quick delivery , very well packaged . Surprise gift inside free of charge. Very easy to order online. Would definitely recommend getting their news letter with all their special deals in it for you to get for yourself or get sent to family and friends . Orders of £20 and over delivered free of charge. I cannot fault all the times I have ordered from them, whether it be Christmas , Easter or any other occasion.

May 14, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look