W and P Compliance Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, making complex processes feel much less stressful. People frequently highlight the excellent service, noting the thoroughness and practical advice received, which significantly aided in achieving their goals. The user experience is often described as smooth and effortless, with many appreciating the clear explanations and engaging delivery of information. The company's website and portal are also commended for being fantastic and easy to use. Reviewers found the training sessions and webinars highly informative and well-organized, with content delivered at a good pace and encouraging interaction. However, some people found staring at a screen for an extended period tedious, despite acknowledging they learned valuable information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's professionalism,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the information shared to be very... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, helpfulness, and... See more

Website

Customers consistently note positive experiences with the website and online content. Many found the portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I... See more

Rated 5 out of 5 stars

I was very impressed with Marianne, she was very thorough, fair and supportive. She was very supportive and made staff feel at ease with her, she gave us such in-depth feed back with supporting materi... See more

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

Lots of information I can implement

I feel I need to ensure my staff team have more information regarding questions Cqc will ask them and inform staff of standers more often

December 3, 2025
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Reply from W and P Compliance

Thanks for the 5 star feedback Jessica. We also have a CQC webinar dedicated to staff you may be interested in: https://www.wandptraining.co.uk/cqc-compliance/cqc-compliance-training/inspection_webinar/

Rated 5 out of 5 stars

Lorna was excellent

Lorna was excellent, the training was very informative and useful.

December 3, 2025
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Reply from W and P Compliance

Thanks for taking the time to share this! We’re so pleased you enjoyed the training — Lorna will be over the moon to hear your feedback. We're glad it was both informative and valuable for you.

Rated 5 out of 5 stars

Very informative

Very informative. Brought things to light we had not thought of.

December 3, 2025
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Reply from W and P Compliance

Thank you for your lovely feedback! We’re so glad you found the session informative and that it highlighted new things for you to consider. We really appreciate you taking the time to share your experience. 😊

Rated 5 out of 5 stars

Excellent information.

Excellent information.
Good interaction with all delegates
Time given for questions.
Learnt a great deal.
Thankyou

October 16, 2025
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Reply from W and P Compliance

We truly appreciate your kind words. It’s fantastic to hear that the training offered excellent information, meaningful interaction, and plenty of space for questions. We're so glad you found it valuable. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Interesting

Very informative and useful. I will take a lot of the information back into my branch and within my working day as I found a lot of the information very interesting.

October 16, 2025
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Reply from W and P Compliance

Thanks so much for sharing your experience! We're delighted you found the information useful and that it will support your work going forward. Hearing that you found the session interesting really means a lot to us.

Rated 5 out of 5 stars

W&P CQC Training Review

The W&P CQC training was incredibly informative and engaging. The trainers were confident, knowledgeable, and delivered the content in a clear and accessible way. They encouraged participation throughout and were very responsive to questions, making the session both interactive and practical. A really valuable and well-delivered session overall.

October 16, 2025
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Reply from W and P Compliance

Thank you so much for this wonderful review! We're delighted to hear that you found the CQC training informative, engaging, and practical. Our trainers will be so pleased to know their confidence and clarity made a positive impact. We're really glad you enjoyed the interactive style and found the session valuable. 😊

Rated 5 out of 5 stars

The session was very informative and…

The session was very informative and gave lots of ideas to take forward in the hope of a better outcome. It was great thank you

October 16, 2025
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Reply from W and P Compliance

We truly appreciate your feedback. We're glad the session was informative and provided practical ideas to support better outcomes. Thank you for your kind words and for taking part in the training.

Rated 5 out of 5 stars

Interesting and informative

Interesting and informative which was aimed at the right level for my understanding. The information was broken down in to sections to make learning and retention easier. A four hour session was enough on this topic and the prompting for interaction from participants allowed us to benefit from other experiences

October 16, 2025
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Reply from W and P Compliance

Thank you for such thoughtful feedback! We're delighted to hear that the session was pitched at the right level and that the structured, sectioned approach supported your learning. It’s great to know the length felt right and that the interaction helped you benefit from others’ experiences. We really appreciate your kind words! 😊

Rated 5 out of 5 stars

Fantastic- as a new home manager have…

Fantastic- as a new home manager have learnt so much from attending the webinar.

October 16, 2025
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Reply from W and P Compliance

We truly appreciate your feedback. We're glad the webinar provided useful learning for you in your new role as a home manager. Thank you for joining us, and best of luck as you settle into your position!

Rated 5 out of 5 stars

Lorna was great

Lorna was great. Everything was explained in simple terminology. Lorna was getting everyone involved with questions. Lorna made everyone feel at ease and encouraged to ask questions.

October 16, 2025
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Reply from W and P Compliance

Thanks for taking the time to share this! We’re really happy to hear that Lorna explained everything so clearly and created such an inclusive atmosphere. She loves getting everyone involved, so your feedback will mean a lot to her.

Rated 5 out of 5 stars

The training session was very well…

The training session was very well organised and engaging.

October 1, 2025
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Reply from W and P Compliance

Thanks so much for your review! We're delighted that the session felt structured and engaging for you. Great to have you with us!

Rated 5 out of 5 stars

Simple, but very informative

Simple, but very informative, step-by-step explanation.

October 1, 2025
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Reply from W and P Compliance

Thank you for your feedback! We’re so glad you found the session simple to follow yet very informative. The step-by-step approach is exactly what we aim for, so it’s lovely to hear this worked well for you. 😊

Rated 5 out of 5 stars

It was an excellent and well informed …

It was an excellent and well informed training. Thank you .

October 1, 2025
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Reply from W and P Compliance

Thank you so much for your lovely feedback! We're delighted to hear you found the webinar informative and rewarding. Really glad it was a valuable experience for you. 😊

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative

October 1, 2025
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Reply from W and P Compliance

We appreciate your feedback. It’s great to know you found the session both helpful and informative. Thank you for joining us!

Rated 5 out of 5 stars

Interesting and informative

Lorna was great! The content was interesting and informative, and with so many changes taking place within the sector, it was useful to gain the latest updates and understanding of what needs to be implemented to maintain compliance and provide outcome focused care and support.
Thanks :)

October 1, 2025
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Reply from W and P Compliance

Thanks for such thoughtful feedback! We're really pleased the session gave you up-to-date insights and clarity around what needs to be implemented in practice. Lorna will be so happy to hear your kind words — we're glad it was valuable for you.

Rated 5 out of 5 stars

Excellent trainer

Excellent trainer, very knowledgeable. Lots of content, delivered at good pace, explained things.

October 1, 2025
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Reply from W and P Compliance

Thank you for your lovely feedback! We're delighted to hear you found the trainer knowledgeable and the session well-paced with plenty of useful content. Really glad it supported your learning! 😊

Rated 5 out of 5 stars

Had a very nice time the training was…

Had a very nice time the training was interesting, and the trainer, Loran, was superb.” ✅

October 1, 2025
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Reply from W and P Compliance

Thanks for your kind feedback! We're really pleased you enjoyed the session and that Lorna’s delivery made it even better. So glad you had a nice time!

Rated 5 out of 5 stars

A very informative and insightful presentation

I really enjoyed the presentation and gained a lot of new information about CQC inspections that I didn’t know before. The presentation was very well organised, and the presenter delivered it clearly and effectively.

October 1, 2025
W and P Compliance logo

Reply from W and P Compliance

Thank you so much for your thoughtful review! We're delighted to hear you enjoyed the presentation and gained new insights into CQC inspections. It’s great to know the session felt well organised and clearly delivered. We really appreciate your feedback! 😊

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