W and P Compliance Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, making complex processes feel much less stressful. People frequently highlight the excellent service, noting the thoroughness and practical advice received, which significantly aided in achieving their goals. The user experience is often described as smooth and effortless, with many appreciating the clear explanations and engaging delivery of information. The company's website and portal are also commended for being fantastic and easy to use. Reviewers found the training sessions and webinars highly informative and well-organized, with content delivered at a good pace and encouraging interaction. However, some people found staring at a screen for an extended period tedious, despite acknowledging they learned valuable information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's professionalism,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the information shared to be very... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, helpfulness, and... See more

Website

Customers consistently note positive experiences with the website and online content. Many found the portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Big thank you to Lorna at W&P for helping me get through the whole CQC registration process! She has excellent knowledge, experience, always keen to help and made everything way less stressful than I... See more

Rated 5 out of 5 stars

I was very impressed with Marianne, she was very thorough, fair and supportive. She was very supportive and made staff feel at ease with her, she gave us such in-depth feed back with supporting materi... See more

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

Current cqc guidelines


Very good, informative and a good insight into new inspection processes

October 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Eleri glad you found it useful

Rated 5 out of 5 stars

I found this training to be very…

I found this training to be very relevant and very comprehensive. Thank you it has certainly given me some things to reflect on. I will put the knowledge gained to improving on current systems.

October 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Helen glad you found it useful

Rated 5 out of 5 stars

PROFESSIONAL, KNOWLEDGEABLE AND INFORMATIVE

Attended a webinar today which was very informative and delivered by a lady who clearly understands what is important in delivering key messaging and advice to providers of Adult Social Care services.

October 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Lorraine glad you found it useful

Rated 5 out of 5 stars

Great assistance

I reached out to W&P for assistance with registering my domiciliary care company with CQC, following a recommendation from another CQC-registered company. From the start, the process was remarkably smooth and straightforward. My consultant, Lorna, provided exceptional support and guidance throughout every stage - from handling registration paperwork to supplying policies and procedures, and preparing me for the registered manager's interview. I am deeply grateful to Lorna for her professional assistance.

October 10, 2024
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Reply from W and P Compliance

Thank you for the feedback Nida, best of luck with the new business.

Rated 5 out of 5 stars

Good webinar

Engaging, informative, clear focus webinar, and Knowledgeable Speaker

October 9, 2024
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Reply from W and P Compliance

Thank you for the feedback Wigdan glad you found it useful

Rated 5 out of 5 stars

Very informative

Though the content is very intensive, it is certainly informative and well worth the time to update your knowledge.

September 30, 2024
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Reply from W and P Compliance

Thank you for the feedback Rachel glad you found it useful

Rated 5 out of 5 stars

Very informative webinar

Very informative webinar, covering the CQC inspection process from the basics to the more detailed aspects. A great tool for our team inductions.

September 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Priya glad you found it useful

Rated 5 out of 5 stars

Excellent I found the course content exceptionally informative and highly relevant. I would recommend your organization to other service providers.

I found the course content to be exceptionally detailed, informative, and highly relevant. The presenter was not only knowledgeable but also very engaging, providing participants with ample opportunities to contribute and ask questions. Overall, it was an excellent experience, and I would be happy to enroll in more of your future sessions. Thank you for a great learning opportunity!

September 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Stella glad you found it useful and thank you for the recommendation. We look forward to seeing you on future sessions

Rated 5 out of 5 stars

The topics covered were very relevant…

The topics covered were very relevant at this time. They were covered in sufficient detail and the presenter was very clear in her delivery.

September 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Cynthia glad you found it useful

Rated 5 out of 5 stars

Really interesting webinar

Really interesting webinar
Brilliant trainer
Gave us some good tips
Course content was great

September 16, 2024
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Reply from W and P Compliance

Thank you for the feedback Sue glad you found it useful - hope we see on future webinars

Rated 4 out of 5 stars

We had a great experience with Marianne…

The mock inspection was really an eye opener as Marianne identified areas we need to improve and also guided us on how we can prepare for the CQC new Inspection methodology. She was very helpful in answering all the questions we had.

September 2, 2024
Unprompted review
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Reply from W and P Compliance

Thank you for the feedback Priscilla and really glad you found the mock inspection helpful helpful

Rated 5 out of 5 stars

everything

its good to refresher mind and some change up date

September 5, 2024
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Reply from W and P Compliance

Thank you for the feedback Jill glad you found it useful

Rated 5 out of 5 stars

I had an excellent experience with the team

I had an excellent experience with the W and P, thanks to Lorna's outstanding support from day one. Her professionalism, prompt responses, and dedication ensured a smooth process throughout. The team was thorough and efficient, making the entire experience stress-free. Highly recommend their services for a job well done!

August 28, 2024
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Reply from W and P Compliance

Thank you Ken, really pleased we could help and thanks for the recommendation.

Rated 5 out of 5 stars

Really enjoyed the training

Really enjoyed the training, well delivered good examples covered re new way of inspections found this course helpful.
Thank you.

August 15, 2024
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Reply from W and P Compliance

Thank you for the feedback Mary glad you found it useful

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