Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more
Company replied
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See what reviewers are saying
Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more
Company replied
Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more
Company replied
Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really... See more
Company replied
Company details
- Internet Provider
- Internet Service Provider
- Movie Streaming Service
- Phone and Internet Service
- Telecommunications Service Provider
About Waoo
Written by the company
Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.
Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.
Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.
Danmarks bedste internetselskab for 14. gang*
Written by the company
- Kåret af Danmarks bedste kunder
- I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026
Contact info
True Møllevej 9, 8381, Tilst, Denmark
- +45 70 10 22 20
- trustpilot@waoo.dk
- www.waoo.dk
4.8
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Everything was perfect and nothing was…
Everything was perfect and nothing was wrong with the Tv and internet providers I just decided to leave for some personal reasons
August 6, 2025
Reply from Waoo
Hallo Farhad
I'm glad to hear that everything has worked during your time at Waoo.😊
Venlig hilsen
Waoo/Anna-Sofie
I found the costomer care service very friendly and the internet was really good.
I found this fibia internet working good with good download as well as uploading speed
August 4, 2025
Reply from Waoo
Hi Suresh
We're happy to know you were satisfied with our internet as well as our customer service. Thank you for the feedback 😊
Kind regards
Waoo/Camilla
Customer service provided me with excellent and friendly service.
Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really appreciate the friendly service!!
July 30, 2025
Reply from Waoo
Hi Karl
We're super glad to know you had a great experience with our friendly customer service. Thank you for your positive feedback, we really appreciate it 😊
Kind regards
Waoo/Camilla
Reply from Waoo
Hi Greg
Thank you for your feedback! We're happy to know you had a good experience with our customer service 😊
Kind regards
Waoo/Camilla
Reply from Waoo
Hejsa Søs
Tak for din anmeldelse😁
Venlig hilsen
Waoo/Matilde
Very good customer service
Very friendly, calm and polite customer service. The person I spoke to was very nice and helpful, explained everything clearly. Definitely would recommend :)
July 25, 2025
Reply from Waoo
Hi Agata
Thank you for the positive feedback! We're happy to hear that you had a great experience with our customer service 😊
Kind regards
Waoo/Camilla
Very kind and supportive listening…
Very kind and supportive listening carefully and helping me.
July 24, 2025
Reply from Waoo
Hi Sandeep
Thank you for the feedback! We're happy to hear you had a good experience with our customer service 😊
Kind regards
Waoo/Camilla
Customer support
The only thing is that I was 40min waiting to an operator to assist me, but then the attention was super efficient and fast.
July 21, 2025
Reply from Waoo
Hi Flavia
Thank you for your feedback. We're sorry the wait was long but happy to know that you received quick and efficient help once you got through 😊
Kind regards
Waoo/Camilla
Reply from Waoo
Hi Diane
We're glad to hear you had a great experience with our customer service. Thank you for the positive feedback 😊
Kind regards
Waoo/Camilla
Taken care of from beginning to end
Taken care of from beginning to end. Highly recommended
July 16, 2025
Unprompted review
Reply from Waoo
Hello Marc
I am glad to hear that you got the help you needed.😊
Thank you for your words on this page.😁
Kind regards
Waoo/Anna-Sofie
Reply from Waoo
Hi Maria
We're glad you had a nice talk with our customer support. Thank you for the positive feedback! 😊
Kind regards
Waoo/Camilla
Reliable service
The questions were answered promptly and we were helped immensely. Just the wait to get to the technical help was long.
July 3, 2025
Reply from Waoo
Hello Per
Am glad you received the help you needed.😊
Thank you for your kind words on this page.❤️
Kind regards
Waoo/Anna-Sofie
Great service!
June 27, 2025
Reply from Waoo
Hej Nina,
Mange tak for din anmeldelse. Den sætter vi stor pris på. ⭐😍
Bedste hilsner Catja, Waoo.
Reply from Waoo
Hi Thorsten
We're glad to hear that you had a great experience with our support. Thank you for the positive feedback 😊
Kind regards
Waoo/Camilla
Reply from Waoo
Hej Theis
Vi er glade for du havde en god service oplevelse. Tak for din positive feedback 😊
Venlig hilsen
Waoo/Camilla
I have a good experience from Waoo's Technical Team…
I have a good experience from Waoo’s Technical service team. They are technically sound and have enough patience to help customers.
June 16, 2025
Reply from Waoo
Halle Alex
Thank you for your kind words on this page, I am pleased that you had a good experience.😁
Best regards
Waoo/Anna-Sofie
Service i top
June 13, 2025
Reply from Waoo
Hejsa Susanne
Tak for din anmeldelse😊
Venlig hilsen
Waoo/Anna-Sofie
No internet in my summer house for at…
No internet in my summer house for at least eight days now. One week ago a technician came and told me that the problem was in the whole area, not just my house.
Nothing has been done after this. I call every day as recommended by service people but still no internet and no date when it will be back. Very disappointed, but still a 2 star only because the support people are very friendly. Regards John
June 2, 2025
Unprompted review
Reply from Waoo
Hi John,
I'm truly sorry to hear about the ongoing internet issues at your summer house and the inconvenience it has caused you.
I appreciate your patience and understanding, and I'm glad to hear that our support team has been friendly.
I would like to investigate your case further, and therefore I have taken the liberty of sending you an email requesting more information.
__________________________
Updated 03-06-2025
Hi John,
Thank you for providing the information.
I have forwarded your case to a experienced colleague who will contact you as soon as possible based on your review here.
Kind Regards Catja, Waoo.
Reply from Waoo
Hejsa Atif
Tak for din anmeldelse😁
Venlig hilsen
Waoo/Matilde
Reply from Waoo
Hejsa Emil
Tak for din anmeldelse😁
Venlig hilsen
Waoo/Matilde
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