Warehouse Wines Reviews 

1,099
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 407 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly express high satisfaction with the rapid shipping times, noting that parcels consistently arrive safely at their doorsteps very quickly. Many enthusiastic buyers consistently appreciate the reasonable pricing structure and consider the available selections to be wonderful treats for various special occasions. However, some reviewers were not happy with delivery service failures, explaining that several boxes experienced frustrating transit delays or were mistakenly delivered to wrong locations. A few other people also felt that a notable portion of the beverages offered disappointing flavors or barely acceptable quality overall.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the great selection of wines that... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast arrivals.... See more

Price

Reviewers mention positive feedback about price, often highlighting great value, competitive rates, and... See more

Quality

Consumers find quality to be positive, regularly praising the lovely taste and reasonable prices. Reviewers... See more

Value for money

Customers consistently note positive experiences with value for money, describing the wines as unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more

Company replied

Rated 4 out of 5 stars

Further to my problem the company were very pro active in offering a solution to my satisfaction 5stars for customer service Ordered mixed box of wine Expected 6red& 6 white Got 4 red & 8 w... See more

Company replied

Rated 5 out of 5 stars

Customer service is shockingly good. Had a case due to be delivered that went MIA last week. After contacting WW a customer advisor told me it had been damaged and they would resend. Daniel kept me su... See more

Company replied

Rated 5 out of 5 stars

We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more

Company replied


Company details

  1. Wine Store
  2. Wine Club

About Warehouse Wines

Written by the company

Drink better, spend less with Warehouse Wines.

We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.

Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.

Visit our store Browse our wines

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(1,099)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Some of the wines in the pack were very…

Some of the wines in the pack were very nice, some were awful. speedy dispatch and delivery, would use again.

March 24, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Tania,

Thank you for the lovely review! We want our customers to enjoy all our wines so please feel free to pop us a call to discuss wines more to your taste. We's love to hear from you again in the future, Sara@ Warehouse Wines

Rated 2 out of 5 stars

Disappointed with the DHL courier

Disappointed with the DHL courier, instructions to Warehouse Wines were to Leave in cupboard by front door - only if no answer, notification of time of delivery said between 13:54 and 14:54.
I had to go out but thought I would be back in time for delivery anyhow and got back at 12:50, on my door step there was a case of wine, obvious by the box with Warehouse Wine on it, on show to the neighbourhood delivered at 11:12. I haven't tried any of the wine yet and fortunately no one else had!

March 27, 2026
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Reply from Warehouse Wines

Hi Peter.

Thank you for your review. I'm so sorry that this has happened, it's certainly not the level of service we expect for our customers.

I have reached out to ascertain if there is anything further we can do to help you. Please don't hesitate in getting back to us when you can.

Thomas @ Warehouse Wines

Rated 5 out of 5 stars

Quality Wines for a Bargain Price

Great Bargain Price for a Case of 12 Reds, the recipient was and is extremely pleased at the Quality of the Wines, we will be ordering again...😊

March 24, 2026
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Reply from Warehouse Wines

Good morning! Thank you for your fantastic review! We're so glad you have enjoyed your experience with us and I hope to provide more of the same service in the future! Thomas @ Warehouse Wines

Rated 5 out of 5 stars

Lovely wine at a competitive price

Lovely wine at a competitive price, with fast delivery.

March 24, 2026
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Reply from Warehouse Wines

Thank you for taking the time to leave us this fantastic 5 star review! We're delighted to hear that you've enjoyed the high quality wines that you have ordered with us, that are competitively priced and swiftly delivered to you!
Thank you again for sharing your experience with us!

Dennis @ WW

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery.
Great choice of wines.cannot enjoy yet due to ill health.

March 24, 2026
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Reply from Warehouse Wines

Hi Clive,

Thank you for your wonderful review and I hope you feel better enough to enjoy your wines soon!

Thom @ Warehouse Wines

Rated 5 out of 5 stars
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Reply from Warehouse Wines

Good afternoon,

I'm so glad to hear that you're a fan of the variety of wines we have for you to try.

Please do enjoy the wines, Thom @ Warehouse Wines

Rated 5 out of 5 stars

Easy to order, lovely wines

Easy to order, good choice and lively wines for a good price. Quick and easy delivery.

March 24, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Jean,

What a glowing review! I'm so glad that you're happy with our service, please do come again!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Excellent value products

Excellent value products, delivered very efficiently.

March 24, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Ken,

Thank you for your review, it means a lot to us that you enjoy the service and the wines and I hope you get to enjoy a glass or two over the coming weekend.

Thom @ Warehouse Wines

Rated 5 out of 5 stars

A Good Introduction to Quality Wine

Lovely wines and informative tasting notes with quick delivery.

March 24, 2026
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Reply from Warehouse Wines

Good afternoon,

Thank you for your lovely review, I'm so glad that your introduction to our wines was so positive.

Thom @ Warehouse Wines

Rated 5 out of 5 stars
Warehouse Wines logo

Reply from Warehouse Wines

Hi Philip,

It's music to my ears to hear you so happy with the service and delivery of your wines, please do enjoy the case!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Very good price with no strings.

Very good price with no strings like being signed up to regular purchases. Fast delivery and so far nice wines. Looking forward to ordering again when my stocks run low.

March 24, 2026
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Reply from Warehouse Wines

Hi Ian,

Thank you for your review. I'm so glad you're enjoying the service and hope the furnish you with your wine for a long time to come!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Warehouse Wines Experience

Very easy to complete order and arrived in a couple of days. Wines were excellent and a great price.

March 24, 2026
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Reply from Warehouse Wines

Hi Richard.

I'm so glad to hear that you found it easy and efficient to order with us. I hope you enjoy the wines!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Bought the starter red wine pack

Bought the starter red wine pack , very pleased with them .delivered as instructed.

March 12, 2026
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Reply from Warehouse Wines

Hi Joan, great to hear of your easy delivery! I do hope you enjoy the wines you have received.

Thom @ Warehouse Wines

Rated 4 out of 5 stars
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Reply from Warehouse Wines

Hi Peter,

Thank you so much for your lovely review. I'm so glad to hear that you enjoy the wines and their value and I hope you continue enjoying them for a long time to come!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Had a really nice experience

Had a really nice experience with these guys, the box of wine I received was very good value, it was a first time buyer offer, so not sure yet if I'll put in another order as the price naturally will be more but my first box was really worth it, a good variety and I don't think there was a single one I didn't like in there, delivery was super fast as well, think it was two days, compared to some competitors who have taken a week or more. Overall very happy, cheers.

March 25, 2026
Unprompted review
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Reply from Warehouse Wines

Hi Dan.

What a great review! Thank you so much for the kind words and I sincerely hope you continue to enjoy the wines we have provided!

Thom @ Warehouse wines

Rated 5 out of 5 stars

The prices are good

The prices are good. Even better the white wine is lovely! Couldn’t ask for anything more.🤩💯🥂🥰🤩

March 24, 2026
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Reply from Warehouse Wines

Hi Pat.

Wow, what a great review! Thank you so much for the kind words and have a glass or two on us this weekend!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Wines were good value

Wines were good value, deliverey is reasonable and the wine descriptions were quite accurate.

March 24, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Claire.

Thank you for the review, I really appreciate your feedback and I hope you enjoy the rest of the wine!

Thom @ Warehouse Wines

Rated 5 out of 5 stars

Good case of 6 red wines at a decent…

Good case of 6 red wines at a decent price which arrived in good time

March 24, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Clint,

I'm really glad to hear of your positive experience with this case of wine.

Please do enjoy them!

Thom @ Warehouse Wines

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