Warm for Life Reviews 

334
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional and efficient service, often highlighting the ease of arranging appointments and the prompt arrival of engineers. The staff are frequently described as friendly, knowledgeable, and tidy, ensuring a high standard of work and clear communication. Many people appreciate the company's reliability and trustworthiness, with numerous customers returning for ongoing service plans and recommending their services. Reviewers frequently highlight the quick resolution of issues and the overall excellent experience, often noting that jobs are completed swiftly and to a high standard.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had annual boiler service today by Russ - very efficient service, easy to arrange, turned up exactly as planned with advance text to alert when en route, wish every company were this efficient. Had b... See more

Rated 5 out of 5 stars

As a warm for life customer for 10 years, I am and have always been pleased with the service I've received. Warm for life installed my boiler and through their care plan have taken care of the servi... See more

Rated 5 out of 5 stars

From first initial contact, alongside quote appointment through to actual work being carried out appointment times were kept to and was informed via text message when on the way. Russ was very knowl... See more

Rated 5 out of 5 stars

Ricky and Mark worked tirelessly to fit our radiators and pipes and it was all completed in a day. There were a couple of leaks in the new piping when the water was put through but they were quickly s... See more


Company details

  1. Boiler and Heating Service
  2. Plumber

Information provided by various external sources

We are experts in plumbing, heating & gas services; providing a range of services and care plans to cover your essential home needs throughout Nottingham and Derby.


Contact info

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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No recent history of asking for reviews

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4.9

All reviews

(334)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

New Boiler and Radiator Install

Prior to the quote and fitting Russell came and reviewed the work required and offered really helpful advice and solutions. Once booked in Mark and his team came and fitted a cast iron radiator including floor levelling that had been a problem for a while. This now looks brilliant and is completely level and secured to the wall. In addition we had a new boiler and smart thermostat installed which is a massive upgrade over the previous boiler and we are really pleased with it. We were hugely impressed with the service from Russell and Mark from the communication and updates up to fitting date and the experience on the day of fitting. Mark and his colleague were polite, friendly and very efficient. It is nice to get such great and personal service and much appreciated. They really made the whole process very easy and stress free.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding, friendly, stress free service

Warm For Life provide outstanding service that I strongly recommend.
The entire journey from booking an engineer to paying the bill is super easy and stress free. Their online booking system makes it easy to describe my job and book a visit at a time that works for me.
All their engineers are an absolute pleasure to have in my home.
They do a good, clean job, every time. They're happy to explain the situation clearly and describe all the options.
Always on time and prepared.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Job very well done

Communication excellent. Arrived promptly on the arranged day. My boiler was to be replaced and two radiators installed. They completed the work quickly and tidied up, putting furniture back in it's place. I had made a mistake with a set of valves, so they had to return to swap them. They fitted me in on the day I phoned to say I had the replacements. Everyone I spoke to was very pleasant. Would recommend them.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Good company

Friendly, reliable and helpful, have used company for various jobs for past 5 years including boiler replacement, plumbing amendments and annual servicing.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service and work. Highly recommend.

Very happy to have discovered this company after a recommendation from a friend. They have just installed a new gas boiler for us and were totally professional at every step: very prompt with both quotes and installation work; explained all the options honestly and very well; did everything they said they would when they said they would; very high standard of work and cleared everything away afterwards; excellent communication throughout; and always very courteous and pleasant. And all at a competitive price. Couldn't recommend them more highly. Rare to get such professional service.

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic 5 Star Service

I recently had a new boiler fitted by Warm For Life. They proved to be an excellent company with polite, friendly, helpful and tidy staff. The whole experience from choosing to fitting the boiler was handled perfectly.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

I had a new Worcester Bosch boiler…

I had a new Worcester Bosch boiler installed today with an easy control and I have to say the staff at Warm for Life from the Directors to the installation team are fantastic! Very professional and friendly staff and a fantastic service all round from start to finish with an excellent after care service provided too! Thank you all 😊

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Warm for Life are brilliant!

The guys at Warm for Life are brilliant! The whole process from initial contact, to them visiting to give me a quote and then returning to do the work was superb. I was able to get an initial estimate online for getting a new boiler installed and could also book an appointment online for a visit to get a quote. Russ contacted me the following day to let me know they could come a few days earlier than planned to give a quote which was very welcome. Russ and Mark visited to do the quote, sent a text in advance to let me know they would be arriving in 20 minutes and did arrive exactly on time. They assessed the work that needed doing, gave me a very helpful suggestion when I asked for some additional work and were extremely pleasant guys all round. They sent the quote the same day and followed up a couple of days later to see if I had any questions which they answered promptly. The work was booked in for around 2 weeks later and they sent a reminder the day before. Russ, Mark, Ricky and Jake arrived on the date booked at exactly the time agreed. They did a great job, installed my new boiler and a new radiator, cleaned up after themselves, took the old boiler and rubbish away, let me know about a small issue which was not a problem and were thoroughly nice guys to boot. The whole thing from start to end was an extremely pleasant experience and I can’t rate them highly enough, I’d give 10 stars out of 5 if that was possible! I really value good customer service and these guys have the best customer service I have experienced in a long time, plus I now have a very warm home! I will definitely be recommending them to family and friends, many thanks Russ, Mark, Ricky and Jake.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I am a landlord who uses these guys for my annual gas check. They have always been excellent, great communication and prompt certificates. Would highly recommend Russ and Mark!

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Warm for Life

Highly recommend Warm for Life. At every point they are punctual, friendly, knowledgeable, tidy and deliver on their promises with no surprises. We changed from a regular to combi boiler swapping out some tricky taps as well.
They did a fantastic job.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and professional team

I booked Warm For Life to diagnose and fix my boiler which had broken down some time ago.
After a bad experience with an engineer from another company, I had been a little nervous about booking anyone else. However, I was really happy with the friendly, professional nature of all of the WFL team that I encountered (keeping me informed throughout and managing expectations about what may or may not be possible).
The engineer also was more than happy to wear a face mask when inside the house, which I appreciated.
They might be a tiny bit more expensive than other companies out there but I think for a good level of customer care and service it is worth paying that little bit more for peace of mind and quality. I will use again on future and will recommend.

December 1, 2021
Unprompted review

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