I got in touch with Warrantywise when my new car warranty on my Range Rover ran out. I was unsure of what to do at 1st but Wendy Harwood was excellent at talking me through the various options. Great... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend this company highly enough. From tailored plans, easy claims process and best in class mechanical cover. After a change in circumstance, I can now also testify to the exc... See more
Company replied
Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect. Thank you for helping me out with my e... See more
Company replied
I rang Warrenty Wise to report a problem with my van and obtain an assessment form. The waiting time to speak to someone was about 8 minutes but it can be considerably longer (this wasn't my first att... See more
Company replied
Company details
Written by the company
We understand your car plays a big role in day-to-day life, so when something goes wrong, it can be stressful. That’s where we come in. With over 25 experience, we design clear and straightforward extended warranty plans to help with certain mechanical and electrical repair costs. We’ve supported millions of UK drivers, whether you own a car, EV, hybrid or van. If you need to request a repair, our friendly warranty experts will guide you through the process, with access to a UK-wide network of approved repairers, optional roadside assistance, and clear updates every step of the way.
Contact info
The Rocket Centre, 3 Trident Way, BB1 3NU, Blackburn, United Kingdom
- 01254 648 209
- sales@warrantywise.co.uk
- www.warrantywise.co.uk
4.6
Excellent
18K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Warrantywise update
Warrantywise update
After my initial difficulity in getting through to Warrantywise car warrany company (26.08) and leaving a previous review, Katie-Leigh contacted me quickly by email and has followed up with 2 phone calls. She was very patient, explaining the process and a satisfactory conclusion has been reached. I appreciate her reaching out to me so quickly, this IS good customer service.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
We’re really pleased to hear that Katie-Leigh was able to get in touch quickly, explain the process clearly and help bring your query to a satisfactory conclusion.
We’re especially glad to hear that you felt this was good customer service. We’ll be sure to pass your kind feedback on to Katie-Leigh.
Kind regards,
WarrantyWise
Hamza was quick to acknowledge my issue…
Hamza was quick to acknowledge my issue and quick to find the solution to my query and even gave me directions to get it solved. Thanks Hamza
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
We’re delighted to hear that Hamza was quick to understand your issue, find a solution, and guide you through the steps needed to get everything resolved.
We’ll be sure to pass your kind comments on to Hamza. Thank you for taking the time to share your experience!
Kind regards,
WarrantyWise
Angela
Angela: was very helpful and got me the answers I needed straight away
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
We’re delighted to hear that Angela was so helpful and was able to get you the answers you needed straight away.
We’ll be sure to pass your kind comments on to Angela. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Katie-Leigh was able to provide me with…
Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect.
Thank you for helping me out with my enquiry regarding my vehicle repair.
Mohammed Ramzan.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Katie-Leigh was able to make the process simple and easy to understand, and that she provided excellent service when helping with your vehicle repair enquiry.
We’ll be sure to pass your kind comments on to Katie-Leigh. Thank you for taking the time to share your experience with us!
Kind regards,
WarrantyWise
Great service
Overall a great experience in getting two repairs authorised and Amy in particular on the online chat was super-helpful and efficient with resolving queries. It would be good if there were enough staff to allow you to talk to a representative without the long holding-on period, but the online chat worked well enough. Overall a great company to deal with and I’d recommend 👍
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that both of your repairs were authorised successfully and that Amy was able to provide such helpful and efficient support through our online chat.
It’s great to know that Amy was able to resolve your queries and make the process as straightforward as possible for you. We’ll be sure to pass your kind feedback on to her.
We also really appreciate your honest feedback regarding the waiting times on our telephone lines. We understand how frustrating it can be to wait to speak to a representative, and we’re pleased that our online chat provided a convenient alternative and worked well for you.
Kind regards,
Warrantywise
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Angela was able to assist you and provide such helpful service.
We’ll be sure to pass your lovely feedback on to Angela.
Kind regards,
Warrantywise
I phoned to update my credit card and made very easy by Wendy.
I phoned to update my credit card and the process was made very easy by Wendy.
Wendy is very pleasant and cheerful and a pleasure to deal with.
Nothing to do with Wendy, but please change your on hold music, it is dreadful.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Wendy made updating your payment details such an easy and straightforward process.
It’s wonderful to hear that you found Wendy pleasant, cheerful and a pleasure to deal with. We’ll be sure to pass your kind feedback on to her, as we know she’ll be delighted to hear it.
We also appreciate you taking the time to share your feedback about the on-hold music. While this isn’t something Wendy can control, we’ll make sure your comments are passed on to the relevant team for consideration.
Kind regards,
Warrantywise
I spoke to a gentleman by the name of…
I spoke to a gentleman by the name of Aiden and I would highly recommend. The process was quick and efficient and he was very helpful in any questions I had asked in relation to the warranty👌
September 2, 2026
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Aiden was able to make the process quick, efficient and straightforward for you.
It’s great to know that he was so helpful in answering your questions and providing the information you needed regarding your warranty. We’ll be sure to pass your kind feedback on to Aiden, who will be pleased to know that his support was so greatly appreciated.
Kind regards,
Warrantywise
Just had a lovely call with Wendy from…
Just had a lovely call with Wendy from warranty wise and discrepancy was sorted many thanks
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you had such a positive experience speaking with Wendy and that she was able to resolve the discrepancy for you.
We’ll be sure to pass your kind feedback on to Wendy. It’s great to know she was able to make the process straightforward and get everything sorted for you.
Kind regards,
Warrantywise
Great customer service by Katie-Leigh
3378862 I Needed to log a repair on the warranty wise chat so that was straight forward but needed to ask further questions and was put in touch with a live chat assistant called Katie-Leigh who was very knowledgeable and friendly and answered my questions without hesitation. Thank you.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that logging your repair through our online chat was straightforward and that Katie-Leigh was able to provide the additional support you needed.
It’s fantastic to hear that you found Katie-Leigh both knowledgeable and friendly, and that she was able to answer all of your questions clearly and confidently. We’ll be sure to pass your kind feedback on to her, as we know she’ll be delighted to hear how much you appreciated her help.
Kind regards,
Warrantywise
Katie-Leigh removed the stress from a…
Katie-Leigh removed the stress from a stressful situation, answered all my questions and made sure all my details were up to date so there will be no delays with the repairs. Thank you so much!
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Katie-Leigh was able to take the stress out of what was already a stressful situation and provide you with the support and reassurance you needed.
It’s fantastic to know that she took the time to answer all your questions and ensure your details were fully up to date, helping to avoid any unnecessary delays with your repairs.
We’ll be sure to pass your kind feedback on to Katie-Leigh..
Kind regards,
Warrantywise
I spoke to Hamza today regarding my…
I spoke to Hamza today regarding my warranty claim.
He was very knowledgeable and understood everything regarding it.
He is very professional and a credit to the company
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Hamza was able to assist you with your warranty repair and that his knowledge and understanding gave you confidence throughout the process.
It’s wonderful to hear that you found Hamza professional and that you feel he is a real credit to the company. We’ll be sure to pass your kind feedback on to him, as recognition like this means a great deal to our team.
Kind regards,
Warrantywise
First time contacting warranty wise
First time contacting warranty wise. I used the web chat and connected with Katie-Leigh who was professional and helpful. I had a few queries that we're responded to and advised of next steps. Katie-Leigh also sent information over email. Very good service from Katie-Leigh at Warranty Wise.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Katie-Leigh was professional, helpful and able to answer all of your queries clearly. It’s great to know that she explained the next steps and followed up by sending the relevant information by email, making the process as straightforward as possible for you.
We’ll be sure to pass your kind feedback on to Katie-Leigh, who will be pleased to know her support was appreciated.
Kind regards,
Warrantywise
Great service from Wendy Harwood
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you received great service from Wendy.
We’ll be sure to pass your lovely feedback on to Wendy, who will be pleased to know that her support was appreciated. Thank you for choosing Warrantywise and for taking the time to share your experience.
Kind regards,
Warrantywise
I have been most pleased with…
I have been most pleased with Warrantywise, since about 2010. Today, I had an Admin query and Wendy Harwood was most excellent in sorting this out for me straightaway. She quickly saw the issue and has kept my years of satisfaction going.
September 2, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
Thank you so much for your wonderful review and for your continued loyalty to Warrantywise since 2010. It means a great deal to know that you have been pleased with our service for so many years.
We’re especially delighted to hear that Wendy was able to resolve your admin query so quickly and efficiently. It’s fantastic to know that she immediately understood the issue, provided the right support and helped maintain the positive experience you’ve had with us over the years.
We’ll be sure to pass your kind words on to Wendy, who will be delighted to know that her assistance was so greatly appreciated.
Kind regards,
Warrantywise
Once again they take my money for a…
Once again they take my money for a year i gave them my millage full service every year when the pinions go on the diff what are covered in warenty they refuse to pay as got 100000 thousand on clock and say its were and tear jokers con company unbelievable find every loop hole possible . Awful, do not use it. I even got a cheaper one. Please don't use .these cowboys who rip of the public.
September 1, 2026
Unprompted review
Reply from Warrantywise
Hello,
Thank you for taking the time to leave us a review. We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us. This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter. Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
the staff were helpful in explaining…
the staff were helpful in explaining all the details of my warranty & helped me to make an informed decision. highly recommend their services
September 1, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that our team was helpful in explaining the details of your warranty and providing the information you needed to make an informed decision.
We believe it’s important that our customers feel confident and fully understand their plan, so it’s great to know our support made a difference. Thank you for recommending Warrantywise and for choosing us.
Kind regards,
Warrantywise
Good communication,happy with service.
Good communication,happy with service.
Only thing we have found,is we can’t upload pictures of dashboard on site,so we have emailed pic through.
Hoping to hear soon
August 28, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you’ve been happy with the service and that communication has been good throughout.
We’re sorry to hear you experienced difficulty uploading the dashboard photographs through our website. Thank you for emailing the images through instead, and we hope these can be reviewed and your repair progressed as quickly as possible.
We really appreciate your patience and your positive feedback, and we hope to have everything resolved for you soon.
Kind regards,
Warrantywise
Great customer service from Angela
Angela was fantastic today - after a very confusing and stressful claim process, She made it simple easy and fun! An asset to your team as she had a laugh and a giggle with me, whilst of course maintaining a professional air and solving the issue at hand!! In a world of AI it was lovely to have a human at the end of the chatbot and someone understanding of the stress claiming on a warranty causes!
Well done Angela and Thank you!
September 1, 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to share your feedback with us.
It’s wonderful to hear that Angela was able to turn what had been a confusing and stressful claims process into something much simpler and more positive for you.
We’re especially pleased that she was able to provide the personal, human support you were looking for while still maintaining a professional approach. Her ability to put customers at ease, have a laugh and genuinely listen is exactly the kind of service we strive to provide.
We’ll be sure to share your lovely feedback with Angela. She’ll be delighted to know that she made such a difference to your experience.
Kind regards,
Warrantywise
thanks warranty wise
i spoke to a nice lady called Angela who sorted out the problem for me she's a credit to warranty wise big thankyou
September 1, 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Angela was able to resolve the issue for you and provide such a positive experience.
We’ll be sure to pass your kind words on to her. we’re sure she’ll be thrilled to know she made a difference. Thank you for choosing Warrantywise!
Kind regards,
Warrantywise
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